HVAC reviews in Woodbury, New York

Our guest room desperately needed improved ventilation, which led to a quick installation of a mini-split system. The technician arrived promptly, was highly skilled, and took the time to educate us on using the unit's controls. It's now ideal for warm evenings.

I've finally fixed the temperature issues that plagued me for months. The HVAC installation went smoothly, thanks to some top-notch technicians who took the time to explain what they were doing and ensured everything worked flawlessly before leaving me with a comfortable home once more.

Thanks for the great service.

They should be recommended to anyone in need of quality repairs.

This company delivers top-notch service with exceptional quality, making them a standout in their field. Their commitment to customer satisfaction is unwavering, and they consistently demonstrate a strong sense of social responsibility. A notable experience was when Gordon visited our location, providing outstanding work that met our high expectations.

Be cautious of this company - it appears to be a non-local operation with an offshore call center, making it difficult to establish trust. The promised technician never showed up, leaving me dissatisfied and uncertain about their reliability.

Here's the rewritten review:

I recently looked up Heating and HVAC services in Syosset/Woodbury, only to find that this company is actually located in Selden, NY. When I called, I was redirected to a third-party company that provided incorrect information about their services. The operator tried to sell me a warranty for $149, but things only got worse from there.

I ended up paying an additional $250 plus parts and labor, and when I tried to cancel my credit card charge, the company still hasn't followed through. I've also been met with frustration when trying to contact them via email, as my messages are constantly being returned. The fact that they advertise their location on a photo of a building in Woodbury, NY - which is actually Party City - just doesn't add up. It's misleading and unfair.

Our experience with the office staff was solid, but it was our technician James who took it from mediocre to excellent. He's a top-notch professional who consistently impressed us throughout the process. His work was marked by politeness, professionalism, and a genuine desire to get the job done right. For HVAC repairs, James is the expert you want in your attic. He demonstrated a strong understanding of his craft and took the time to explain every step of the way, leaving me confident in his abilities.

Greg was our first maintenance service since moving in. He showed up thorough, professional, and courteous. As newcomers to Florida's AC landscape, Greg took the time to explain everything, making him an excellent instructor. We were so pleased with their contract that we signed on for it, which ended up saving us more than its initial cost over the next year.

When my furnace stopped working properly, a technician arrived promptly and was courteous and efficient in the repair. He treated my property with care and avoided any unnecessary upgrades, demonstrating a focus on customer needs over sales pitches. This approach is key to building trust and retaining clients. I appreciate the service from James at Gordon's Heating and Cooling Service.

Gordon's Heating and Cooling Service responded promptly, diagnosing our furnace issue swiftly. The technician clearly outlined our choices and made a prompt repair. Prices were reasonable. They've served us well previously, and we'll continue to use their services.

Gordon's Heating and Cooling Service showed prompt response times, which was a plus compared to other companies. The technician was comprehensive in explaining my system and its upkeep requirements. The repair was done efficiently. The service team was clean and courteous. We've signed up for their affordable annual maintenance plan, feeling confident in our decision.

I recently had a positive experience with this company when they repaired my AC thermostat last Friday. The technician was courteous, efficient, and communicated clearly about the work being done. They even gave advance notice to let me know what to expect. Thanks for providing excellent service.

We were on our last leg with our AC until they showed up ASAP and fixed it without a hitch - thanks for being there when we needed you most!

The technician arrived promptly and resolved our frozen AC unit during a severe cold spell. He thawed it out and replaced a faulty valve, restoring heating. Exceptional service for an urgent issue.

We had a total furnace failure one night that required immediate assistance. Thankfully, their emergency service got our heat up and running in record time - a huge lifesaver. The technician arrived promptly, fixed the issue, and even took the time to advise on preventative measures to avoid future breakdowns.

We had a heating problem with our unit - it kept turning on and off randomly. The technicians came in, quickly identified the issue, and fixed it. Everything's working fine now, and their professionalism was spot on.