HVAC reviews in Woodside, New York
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A straightforward endorsement of a local business.
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Fair carpenters.
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Excellent experience.
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Convenient stop for plumbing supplies and AC equipment.
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They all deserve a raised bar.
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Just use Joanne, she's top-notch.
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"Faster service compared to Abco Refrigeration, that's a big plus."
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Their customer service is top-notch, consistently friendly and reliable. This company is my go-to for any home services needs, unless they can't meet expectations, then I look elsewhere.
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Don't bother with anyone else - these guys have got it covered. Friendly staff, great knowledge, and a professional attitude that makes them stand out from the rest.
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Top-notch staff! They simplify your work with excellent service and readily available tools & parts. Big shoutout to Brian - they're a lifesaver!
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Great service on the phone from Bryan helped me greatly. The whole process was taken care of when I picked up my order, very efficient. Thanks.
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This place is a go-to for HVAC experts and savvy DIYers like myself. I've sourced various repair parts to fix my old oil burners and gas boilers here, and the prices are fair. Don't expect them to honor those inflated online catalog prices - Johnstone offers better deals for professionals, even for small purchases.
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The team at this home services company genuinely made me feel at ease - their friendly demeanor is a breath of fresh air.
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I've never written a review before, but my experience with this company was outstanding. The staff member I dealt with, Angel Jesus, was incredibly helpful and knowledgeable about equipment. He went out of his way to ensure we had everything we needed and introduced us to some fantastic tools they had for sale. As someone in the trade who interacts with people daily during tough times, it's reassuring to know that there are professionals like Angel making a positive impact on society.
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Betty saved the day with some extra effort. It was a tiny win for her, but she put in the time to find a solution that made our customer extremely satisfied – thanks to her good work!
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This location has been an absolute nightmare for me, especially considering my 2-month wait for a part. Every time I called in, they just kept pushing it back to the next week without any real updates or progress. The worker Betty was particularly rude and unprofessional - she needs some serious customer service training. Avoid this place altogether for your parts needs.
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I've encountered my fair share of subpar suppliers, but Johnstone stands head and shoulders above the rest. The staff, from the office team to the counter experts, are consistently professional and knowledgeable. If assistance is needed, don't hesitate to request Manager Angel – he'll go out of his way to ensure your needs are met.
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Top-notch team delivers exceptional service.
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This particular location is overcharging for MERV 8 filters, selling them for $21 per unit when they can be bought elsewhere for significantly less - I'd say around $14.
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I've been a customer here for two decades, a remarkable feat considering their exceptional service standards. The team consistently displays kindness and flexibility. When dealing with on-site issues, having Johnstone's crew available provides reassurance that they'll address your concerns promptly and effectively.
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Great HVAC supplier in NYC, excellent value for money. Friendly staff with a welcoming vibe. Don't be swayed by other companies' complaints - I'm happy with the service.