All reviews for Maximum Indoor Comfort

Called them last minute for an emergency fix, got Randy who handled the issue promptly and efficiently. Fair pricing and great communication - on time and professional. As a newbie to home ownership, he took the time to answer my many questions about the heating system, which was really helpful. Thanks!

After multiple tries, the gas furnace finally gave up and needed replacing. The company's response to my calls was great, their technicians arrived on time, were knowledgeable and communicated clearly - and they got it done without breaking the bank.

Maximum Indoor Company gets a thumbs up from me - they're dependable and trustworthy. Needing emergency assistance, they arrived promptly the following morning. The job was done correctly and to my satisfaction. Their prices are reasonable too.

We had a boiler fail in freezing temperatures and needed assistance ASAP. They got back to us right away and fixed our old unit, getting it working again. When we decided to upgrade to new equipment, they were more than happy to help. Their technicians are speedy, tidy, and courteous. We appreciate the heads-up text with a photo of the coming tech and the live tracker showing where their van is. The job was done efficiently and effectively. We're thoroughly satisfied and stick with them for our heating system's maintenance needs.

I've had a long-standing relationship with this company, and they consistently exceed expectations. Among the various heating/cooling service providers I've used, they stand out as the best. Their technicians are skilled and courteous, making sure to maintain a tidy workspace and clean up after themselves. They're punctual for appointments and send reminders in advance. What impresses me most is their proactive approach: they identify potential issues with my system before they become major problems. I'm thoroughly satisfied with their service and will enthusiastically recommend them to anyone.

I booked an appointment quickly, which was convenient. MIC keeps me updated via text with details about the technician's arrival, including their name and location. This feature is helpful as it lets you know when they're on their way.

The technician, Randy, showed up right on time. He was friendly and very professional. I appreciated his patience and thorough explanations of the issue with my system. Although he didn't pinpoint the exact problem, he presented me with two possible causes and explained each option in detail. Overall, the service was top-notch.

I'm very happy with how Paul O'Neill and his team handled my air con repairs, particularly their collaboration with the electrician who worked on it.

I've had nothing but top-notch service from Maximum Indoor Comfort when it comes to resolving my heating woes. The real challenge came with a poorly wired thermostat in my 3-zone tankless system, which caused issues across all three floors of my home over the past year. That's where Randy, Yuri, and their team stepped in – they did one diagnostic visit and nailed the problem.

What really impressed me was their speed and professionalism. The way they quickly identified the issue and provided a solution on the spot demonstrated their commitment to customer satisfaction. I was so pleased with the outcome that I signed up for their annual maintenance program without hesitation.

Randy, Yuri, and the rest of the team far exceeded my expectations. Their dedication to excellence and efficient problem-solving make them an ideal choice for anyone's heating needs. Without a doubt, I highly recommend Maximum Indoor Comfort – they truly deliver!

I don't usually leave reviews, but my second experience with this company exceeded expectations. They accommodated my schedule quickly for routine maintenance. What impressed me was that they reused the same technician I had previously worked with - Mario - who is very polite and knowledgeable. This level of consistency and service quality earns them a spot as a reputable provider, and I'd confidently recommend them to others.

Maximum Indoor Comfort delivered on their promise, fixing my heating system efficiently. Technicians Kyle and Abdul demonstrated exceptional professionalism and completed the work within a single day. The team's prompt response before, during, and after the service was impressive. Overall, I'm extremely pleased with the quality of the repair job.

Craig did a thorough job, coming across as very professional. He broke down the findings in clear detail, making it easy to understand. Highly recommended.

Paul from Maximum Indoor Comfort did a great job figuring out what was wrong with our AC. We're very satisfied with his professionalism and the service he offered.

This company provides top-notch service with fast response times on the phone. Scheduling appointments is a breeze, and they show up exactly when promised. They completed the job efficiently and left the site spotless. The sales pitch was straightforward without being pushy, offering alternatives and transparent pricing that's hard to beat – I highly recommend them.

Gardner, the technician who visited me in Yonkers, made a great impression. He was extremely professional and did an excellent job. His attitude and character were outstanding, and he took the time to explain everything clearly. While I was happy with my experience, there's one thing that keeps me from giving maximum satisfaction: the cost of the parts and labor. The total bill came out to $1,241.76, which includes a substantial service fee.

It's worth noting that the prices for the parts themselves were nowhere near what Maximum Indoor Comfort charged on the invoice. I've looked up the costs online, and they're significantly lower. However, I'm grateful for Gardner's honesty and integrity, which made all the difference in my experience. His professionalism and expertise are certainly strengths of this company.

Despite mixed feelings about the price, I'd still recommend Maximum Indoor Comfort to others - mainly because of exceptional technicians like Gardner who can make a significant impact on customer satisfaction. However, it ultimately depends on whether the company prioritizes integrity over profit margins. If their training programs focus on honesty and transparency, then I'm more likely to wholeheartedly endorse them.

I've been working with Maximum for several years and was generally pleased until recently. Their expertise with gas systems is notable, but if you have an oil boiler, it's best to look elsewhere. I had them perform maintenance on my system, but the water still comes out dirty despite their efforts. They attempted to fix a boiler issue, only to discover that the faulty part was actually functioning properly after a second independent diagnosis. Additionally, they failed to address the control panel issue during the maintenance visit, which had become problematic after their intervention. I had to hire someone else to rectify the issue, and I wish they'd been upfront about not handling oil systems to avoid wasting hundreds of dollars. The staff is friendly and courteous, but my recent experience was a letdown. I'm giving them one star for this incident. Their previous gas work services were better, which is why I'm rating them higher in that aspect.

I had a heating issue on a weekend and called this company in an emergency. The staff were very responsive, arranged a visit the same day, and the technician showed up promptly. They were courteous and skilled. Unfortunately, their prices are steep. I was quoted $450 for just diagnosing the problem, which might be reasonable given it was a Saturday call. However, they wanted to charge another $1000 to replace the faulty part. After getting a second opinion, I ended up fixing it myself at half that price.

I'm skeptical about the glowing reviews they've been getting - maybe they're from employees or family members?

To be blunt, I wouldn't hesitate to give them a score of zero. My experience was a disaster. They promised an experienced technician would fix my issue via email, but a rookie showed up instead and started calling his supervisor as soon as he arrived. After 30 minutes, the tech claimed nothing was wrong with the system, except for having to manually switch on/off thermostats to control temperature on each level separately - which seems ridiculous if you're installing a 2-zone system.

When I pointed this out, the tech finally admitted that one damper was malfunctioning. I knew the cost of replacing it ($80) and didn't mention it, but he still managed to overcharge me with an estimate of $820 after consulting his office. The whole experience felt like a scam. I'd strongly advise others to steer clear of this company - they're unprofessional and take advantage of customers.

Avoid this company at all costs. I waited two days for a service call, only to have a technician show up and inform me that it was a minor issue with a broken plastic piece on my furnace. He seemed genuinely apologetic and explained the problem clearly. However, his solution was outrageous: he said my 11-year-old, well-maintained high-efficiency furnace would need to be replaced due to this small part. The quote came in at almost $9,000 for a new unit - a staggering amount. It's clear they were never interested in fixing the actual problem and instead wanted to sell me an entire new system. On the bright side, they did agree to refund my $180 service call.

We bought a whole new central air system last October, but it's been a nightmare. In two years, we've already had to replace the compressor, and now another technician just told us that the unit wasn't installed level - now water is leaking through our second-floor ceiling. This 4-year-old system has been nothing but trouble!

After years of service, this company suddenly stopped working with me after I questioned a preliminary repair quote from their technician. Despite two phone calls, they refused to send a proposal for the work, even though it was expected to cost over $8,000. I ended up getting the repairs done myself at a significantly lower cost - $1,740 total, including parts.

I had a disastrous experience with this company. They installed a central air unit in 2019 for an exorbitant $23,000. Just two years later, the compressor blew out and they charged another $5,000 to replace it. But that was just the beginning of problems. Water started leaking from the central unit in my attic, causing significant damage and destruction. The "levelling" job they did was clearly amateurish and messy - I'm not surprised when those flimsy plastic cubes started falling apart. Don't waste your time or money on this company; you'll regret it.

Their response to our concerns only confirmed our worst fears. Not only did the installation go wrong, but we're now experiencing additional issues with the system turning on and off. We've been getting mixed opinions from trusted sources who all agree that the company did a shoddy job and overcharged us. To make matters worse, the unit was installed in such a way that it was designed to lose its leveling and cause leaks - we're still paying maintenance fees and service costs. The company has shown zero courtesy or professionalism when dealing with our complaints, instead becoming defensive and dismissive.