House Cleaning reviews in Aberdeen, North Carolina

Both of these ladies were very friendly, and worked very hard! Excellent!!

Kandis will continue to be welcome. She does a very good job and is always prompt and pleasant.

They were very thorough and did a wonderful job!
Thank you!
Brian Hall

Excellent service. Trustworthy. Quick study. Friendly. Efficient. Knew what to do and how to do it. I did not need to rearrange which made me smile. I recommend.

Without a doubt the best cleaning service we have ever used. They show up to work not to become your friend. They do there job and do it well.

Best Team! On time, attention to detail. Trustworthy, and overall ability to achieve maximum sparkle.

DON’T WASTE YOUR MONEY!!!! There’s not enough room on here for me to list everything that went wrong. Just don’t do it trust me!!

Great service. Jasmine does an excellent job. Love coming home to a clean house!

Frances and Amber are absolutely INCREDIBLE! They were extremely detailed and cared about their work and our home! Can’t wait to have them back!!!

Excellent company. On time and went right to work. Had all the equipment to clean the home properly. Feels good to have a properly cleaned home. Thank you Merry Maids of the Sandhills.

A seller paid dearly for cleaning service & during final walk through the buyer noticed many items that had not been cleaned. When I the buyers REALTOR called to question this the Manager Refused to speak with me. The sellers paid & the buyers received a Dirty home. It was as if they NEVER cleaned it. It didn’t smell clean or look clean.
Be careful of this if you hire this company!

We absolutely love Merry Maids! Adriana is the absolute best and always goes above and beyond! Thank you guys for having such a high quality staff.

This was the most awfuland unprofessional cleaning service I have used up to date. Tashina came in to give us and estimate for our 3000 sq ft home. She said a deep cleaning would be conducted during the initial cleaning which would include, wiping down counters, dusting everything, cleaning kitchen table, washing any hand prints off walls, vacuuming, mopping all hardwood and tile, cleaning windows, cleaning doors for hand prints or dirt, cleaning all appliances, dusting the ceiling fans, cleaning all of the bathrooms, etc. As you can see she said her service would be thorough. After our first initial deep clean the house looked awful dirty handprints were left everywhere. Counters and table in the kitchen were not cleaned. They did not even clean the laundry room or mop the stairs and hard wood landing. After a bizarre conversation with the manager, I sent photos to her so she could see with her own eyes the service I received. She didn’t want to send someone else out but I insisted. Still after me trying to follow the woman showing her what she needed to do. Her service was also as well. I would not recommend them to anyone.

STAY AWAY

Share review

Embed review

Write an update

Edit review

4/13/2020
Update:
So, I was called by corporate from a woman who was very rude and who TRIED to accuse me of stealing from them since I canceled my payment after their maid stole from my house. I mean we are having this convo because your employee came into my house and stole from my wife and kid. Steal from me? Here's some money. I insist. Yes, I canceled my payment..and let's not forget after I called and left voicemails and emails, they still tried to charge my card even before calling me back to resolve the theft problem. I did get a refund of another cleaning I will give them credit for. Having stopped a payment I have recovered 250 out of 300+. I do want to clarify this review should not reflect on all their employees as they do employ hardworking individuals, just the company they work for. Having spoken with this woman from corporate, it is obvious they are a slimy company who uses and abuses its employees and they have no regard for them or the customer. They care about money plain and simple. Amber is free to keep stealing from you guys until they can notice a pattern. Hide your clothes, makeup, sneakers, jewelry and anything she can carry.

It is a shame I cannot leave negative star because, this place, especially the maid Amber, fully deserve it. First, I want to say I am not the type to leave reviews most certainly not bad ones because let's face it people are human and things happen. I hired Merry maids 4 weeks ago to come clean my house 2 times a month. They showed up on time 3 times, did a decent job, although not perfect. As I said, I'm not going to split hairs and it was good enough. This is where the issue starts. We started to miss things around the house, make-up, clothes, jewelry, etc. My daughter who is 11 was hit the hardest. Guys, I'm serious.. she legit went shopping in her room. She stole 3 pairs of American Eagle jeans, two under armor yoga pants, a pair of Yolicious-lux yoga Pants, 3 Brandy Melville shirts, 2 gold necklaces, and countless makeup supplies including mascara, foundation, and the like from both my wife and daughter. What makes this even trashier, is the clothes she stole were my daughter birthday gift I bought her the month before (March) for her birthday. It is already disgusting, and pretty low to steal from a kid, but to take her birthday gifts? That's just horrible on levels I cannot express. An adult stealing from children is pathetic, even more so in their own house. So, I tried to be professional and I called merry maids in Aberdeen and left 2 messages, only to be ignored. If she is stealing from a kid, I can guarantee she is stealing from other customers with no regard. So, Merry Maids, I canceled my card, and am taking the 125 to help repurchase the stolen items. It was awesome of you to try to charge my card after I called and left you messages about what happened. Then, you didn't bother to call after you realized it would not go through. Why? Because you knew I would have choice words when you called, so you chose the route of ignoring me which is cool. Amber, you cost your job 250 a month and yourself 30 bucks a cleaning as a tip for a few hundred bucks in clothes and such. What makes this perfect is that I KNOW you stole the items, as NO ONE has been in my house aside from those who live here and of course, you. I am not mad but am highly disappointed in the lack of professionalism on Amber the thief/maids part, but more so on merry maids and their lack of caring. So, please everyone who is considering using their services, DO NOT. If you do, hide everything. If its stolen, Merry Maids will not care. BTW, Amber, the mascara you stole... my daughter doesn't use it because her friend had bacterial conjunctivitis, AKA pink eye and used it a few days before. You're welcome. STAY AWAY FROM THIS SERVICE. I have also contacted corporate, and of course, no response.

Awesome job after refinishing my hardwood floors! Fine silt/dirt all over my walls, baseboards, and crown molding! Went beyond my expectations! Highly recommend!

I was very happy with Anjenette's work! It was very thorough and quickly done. My property manager was very impressed with the house's condition at my move-out inspection!

Absolutely terrible service. We paid almost 400$ for a moveout clean, to have them not clean the walls, not clean the window sills or jambs, to leave fingerprints and marks on the doors, cobwebs everywhere, cleaning residue in the bathrooms, grit on the kitchen counters, dirt on the baseboards and in the corners by appliances - and they refused to clean the lint of of the dryer. On top of all of that terrible, when the landlord called and spoke to a woman named Courtney, she was incredibly rude to him and it took him arguing with her to get them to come back out. She and a maid came out and I met them and the landlord at the property and went over what needed to be fixed. I came back today to replace lightbulbs, and guess what: still dirty. Walls still have cobwebs. Floors still have dirt. Doors still have fingerprints. The shower liners have dust and dirt all along the top edges. I now will have to spend hours out here to clean what we paid 400$ to have done. Twice. CG is getting an email about their service, they should be blacklisted. DO NOT USE. I would give them zero stars if google let me.

Amber was highly courteous and respcecful. She did a SUPERIOR job, one that wasn't easy. She did things that I would never have expected.
I am more than pleased and satisfied. I hope that Amber will come for my next cleaning.

Merry Maids is great! I was entirely reliant on them to keep my house in shape during and after my pregnancy. Adriana is fantastic, she cleaned all of the things that I never seem to get around to doing myself!

Alondra and Jose did an amazing job. Very professional with a great eye for detail. will ask for them personally again.

My Merry Maid experience was wonderful. The products they use have a wonderful, pleasant fragrance. They must be very effective, in spite of our two dogs best efforts the dark hardwoods have stayed clean. We cannot wait for our "Merry Maid" to return, her professionalism and sweet nature was so welcoming and appreciate.