General Contractor reviews in Apex, North Carolina

Purchased a new townhouse in 2023. They have been responsive with warranty requests and I am very happy with the location and quality of construction. Would recommend!

We can’t say enough good things about this contractor. They did a beautiful renovation of our home and were extremely professional. Stayed within budget and timeframe. Communication was excellent throughout the entire project.

We had a great experience working with Concept 8 and Brock on our new home. A great quality build and a really responsive team.

Concept 8 built a house on the lot next to me. They were very professional and accommodating. Warren (the PM) was always on top of things and when my car got sprayed with some of the house paint they took care of it quickly. Thank you guys!

I have lived in a Concept 8 home for the past 6 years. It has held up well and I really enjoyed the thoughtful layout and the craftsmanship.

We purchased a newly constructed townhouse from Concept 8 back in November. Overall things were fine, but there were some things that definitely needed to be fixed. Our newly installed bathtub was stained yellow from the get-go, the built in bench wasn’t installed properly and is hanging off the wall on one side, evidence of a leak/mold in the master bathroom, our flooring has bumps and inconsistencies all across the first floor, and several other minor issues. We reached out MONTHS ago via email asking to address some of these concerns under our one year warranty; no response. Reached out again via email; no response. Called a few weeks later and were told the email address (provided to us during move in) was not in use and that they were working through a backlog of requests from COVID-19 but would be in contact soon. Flash forward many months and unreturned emails later we still have no idea if or when any of these issues will be fixed. The customer service demonstrated by Concept 8 is LAUGHABLE. Absolutely would not recommend working with this company or purchasing a home that has been built by them.

We just completed building a house with Concept 8 and the experience was great. Even through disruptions related to Covid, the entire team was a pleasure to work with. They are very responsive, communicate well, and above all, do incredible work. Could not be happier, and would absolutely use them again.

These builders built a new home for my neighbor. Concept 8 damaged my property. The team placed the construction fence on my property. The crew took down part of my fence and removed trees without my authorization. Built a side path on my land and tried to cover it up with their surveyor. They also did not permit side stoop and retaining wall during construction. Don't hire these guys they are unprofessional. You don't want to upset your neighbors by hiring them.

Shawn Donovan came to my house for an estimate on extending my kitchen. I told him exactly what I was looking to do, he took some measurements and pictures and stated will have an estimate for me in one week. A week has passed and no call and no email. I reached out and he stated will have an estimate that night or next morning. Two days pass and nothing. I've reached out a couple of times but was told he would call me back... Either not in office or in a meeting. A month has now passed and still nothing. I wouldn't recommend him as he is unreliable and unprofessional.

We had to separate from this business half way through a custom home build because of negligence and mistakes. My sense was they were more focused on their multi-family projects than our custom home and I think they've separated from the person who was responsible for our job. Unfortunately, we suffered as a result and they weren't willing to make it right. I would not recommend working with them if you're trying to build a truly custom home.

That said, if you walk one of their homes and say to yourself "I want one just like this", then you should ignore the above. I suspect they are good at executing homes that fit within their existing wheelhouse.

Every single day I wake up in our new home built by Concept8 a happy Customer. Two years have passed and I’m still pleased with the outcome.

Building a new home from dirt is a daunting task. Shawn and team were outstanding throughout the entire process. When there were challenges, pressures, or complexities— the team always did the right thing.

When evaluating builders in Durham, we wanted a great home and an equally sound investment— C8 hit the middle ground we were looking for. Thanks again!

We have been working with Shawn Donovan and the team at Concept 8 on a major home renovation for last several months. They are responsive, organized, courteous, and creative. We bought a tired, outdated 1960's ranch and they transformed it into a home that has exceeded my expectations. Renovations can be stressful but Concept 8 worked with us to come up with creative design solutions and choices that worked with our budget. The entire experience has been positive and I would highly recommend them!

Concept Eight helped us transform our 120 year old house into our dream home. Shawn’s design ideas for our kitchen, dining and master bath allowed us to maintain the charm of a 1905 Victorian and still meet our needs for today! Visitors always ask who designed our eat-in nook!! We were happy with every aspect of working with Shawn and Concept Eight! Highly recommend!

Had an appointment and no one showed up. Made second appointment 2 weeks out and one week out, they cancelled. Said next appointment woud be 6 months out. They add re too busy to handle addition as l work.

Used Adrian for years and he always does an exceptional job. I have had him complete major and minor jobs and he is always timely. He even traveled all the way to the coast for me to complete a job. I trust him and find him to be honest and professional.

I recently moved back into my childhood home and decided that I wanted to update my kitchen and bathrooms. After researching different construction companies, I decided to go with Core Remodeling. I am very glad that I did. Their work was professional, efficient, on-time and high-quality. I would recommend them to anyone who needs their house remodeled.

Like a mosquito in a nudist colony, I’m not sure where to begin. For those of you seeking a “quick and to-the-point” review, here it is: We are happy with the final product for our kitchen, bathrooms and fireplace remodeling. However, if the means toward achieving that end are of interest, read on. Getting to an acceptable conclusion of this project was disappointing if not painful experience. In short, our biggest error in judgement was to vacate our home for this 8 month long project (budgeted 3 months). By living elsewhere (about 1.5 hours away by car). By taking this approach, we effectively abdicated management of all subcontractors to CORE. This seemed reasonable as that is what their very high prices are represented to encompass. Not for us apparently. Garage doors left open with no one home (several times), mains power left off resulting in freezer/refrigerator leaking all over wood floors (twice!) and all contents being thrown away by the workers (even the dishes!), A/C vent covered by tiler (it’s easier that way), conditioned crawl space left open several times (our neighbor was our watchman and eventually started to visit daily), lights, A/C, etc. always left on, etc., etc. All of this was brought to the attention of CORE many times to no avail. Subcontractors, while well-meaning I’m sure, simply have to be managed or “policed” to be at their best. My wife’s favorite episode is the frequency that the plastic barriers were left open while workers sanded drywall. Indescribable mess. This was followed by a ~$600 cleaning bill and then more sanding of drywall obviating the value of the very high priced cleaning. Workmanship and attention to detail were disappointing and finally my wife took it upon herself to caulk and touch up painting on her own.
Concurrently, and as a coincidence, we have also been in the midst of a very large building project on Lake Gaston. The project is orders of magnitude larger than the Cary remodeling job. What’s interesting is that the Gaston project has none, and I mean NONE of these issues. The contractor is on site each day. He expects and receives excellent service and craftsmanship from his subs. He actually MANAGES the project. The entire experience has been excellent with this project.
Having said all this, I actually think that CORE will work well for you if you continue to reside in the house during the renovation. This way you become effectively co-managers of the work and you’ll not likely have any of the problems we experienced. You’ll be there to close doors, turn off lights, question sloppiness, remind them to remove shoes indoors, etc., etc. It’ll be fine I’m sure. My only real disappointment in this entire experience was that the owner took no responsibility/accountability for any of this when confronted about it. I never asked for any discount or token financial acknowledgement of poor service… I’m just much wiser now and want to share this with others.

Update 10 Jan 25: I am absolutely back on Team Core. In short, they were in a period of what I call the Woodsman paradox - You don't have time to sharpen your ax to chop down more trees. Excellent and professional response from Core after a hiccup.

Buyer beware!!! Core remodeling promotes itself in high end neighborhoods hoping to work on projects with no budget. They use sub-standard subcontractors and charge above standard prices. They do not adhere to any design specs, budgets, or timelines. We provided blueprints for cabinetry for our remodel. They would not use the company that did our designs to build them. The subcontractor did not follow the blueprints and we ended up paying for something we didn't want and CORE stiffed the designer in the process. We provided written description and drawings of tile design. Core didn't adhere to the design or the tile itself. Instead installed tile that they wanted us to use in a design they wanted. I made them change it to what we wanted, per the design and contract, and they charged us for the change...among many other issues.
BOTTOM LINE: if you have an unlimited budget, unlimited amount of time, no idea what you want design-wise, and an unlimited amount of patiences to deal with all this, then core is for you. If not, save yourself the time, money, and headaches and go with someone else. After all, you can overpay on any construction project, you may as well get what you want out of it.

Water suddenly began dripping from my ceiling, and I needed a plumber right away. The local plumbing companies were booked for the next 3 days and I really needed help that day. I reached out to Core Remodeling and they came and diagnosed the problem and started fixing it right away.

Dining room lights went out and this time Core sent me an electrician to fix the problem quickly and efficiently. I recommend Core Remodeling for all of your home remodeling needs.

The Core Remodeling team is top notch! I was impressed with their team from the start. The first meeting was really eye opening....I thought I had my project idea nailed but Adrian and team brought me new ideas and concepts. We avoided a big costly mistake thanks to their expertise. From concept to construction and then to the finishing work....The team was on the ball. We are very happy and will gladly recommend them to our friends and family!