All reviews for HRD Air

HRD Air responded quickly when our heat went out during a cold snap. We knew the system was old and was not surprised when we needed a new one. All the workers that were in and out of the house were vey professional. We would recommend them to anyone needing HVAC services.

Our second floor AC unit went out in July and they were able to come out the next day. They gave me what seemed like an educated and honest opinion and were able to get us a new unit the next week! When they put in the new unit they got here first thing in the morning and worked hard with their crew to get it done so we could sleep with cool air that night. Thankful we called them. Will definitely be calling them again if something goes out with another unit.

Amazing customer service! Came out last year and gave us a great deal on a new HVAC system. Listened to our specific needs and gave us exactly what we needed. This year had a small issue and he came right out, was prompt and full of empathy. Great prices, great service! Definitely recommend!!!!

Len was very helpful over the phone, explaining what could be wrong and what it would take to repair. The repair was done in a timely manor and at the expected cost. We are a small library with a tight budget and greatly appreciated Len and Lenny's professionalism and honesty. I would highly recommend HRD Air!

Finally! A fantastic experience! I was having issues with my A/C and needed it fixed before summer heat started. After I explained the "symptoms", Lenny had a pretty good idea of the cause. He explained the probable issue, laid out all of my options, explained the pros and cons of each, the pricing, and gave honest advise that was more in my best interest than his. He also gave me time to think about the options while he did the diagnostics to confirm or retract his theory. (He was correct) There was no sales pitch and no pressure. He was friendly, almost like a relative helping out a family member. I now have new faith in professionals. Thank You!!

I had HRD install a new unit for my first floor system. The service was quickly scheduled and completed with no stress or drama. A nice change from most interactions these days. I highly recommend. Thank you!

A MILLION STARS!! Lenny came out to my home SAME DAY. I am not even an existing customer of his....
We were having trouble with our AC not working and another company was out earlier in the day and told us we needed an entirely new setup (after a 2 minute diagnosis) I wanted a second opinion. Called Lenny and he came out within a few hours. Found trash in our blower motor and loose nuts letting coolant out of our system. Needless to say he has a customer for life. HONESTY goes a long way and wish more companies understood this. We absolutely recommend you contact HRD Air. Thank you, Lenny!

We had used HRD Air for years to keep our Carrier units running in top shape through their maintenance program and through the occasional repair. Last spring Len and Lenny replaced our first and second floor HVAC units with Goodman systems after getting 17 years from our old systems due to their diligent work.
Couldn't be more pleased with the professionalism, honesty, promptness and attention to detail over the years. If you live in Holly Springs I wouldn't use anyone else!

Very happy with their service! They responded quickly on a very hot day, they explained what needed to be done before starting the work. Once the repair was done they took the time to explain everything to me to make sure I was satisfied with the work and the price. I was happy to see that they also were careful not to track dirt into my house. Both father and son were very helpful and patient answering all my questions. I highly recommend HRDair!!!

The guys at HRD are great. Lenny SR/JR are great guys to work with and dia great job replacing my HVAC system. They were very responsive with my calls/texts. Additionally they didn't try and sell me unnecessary "upgrades" for my system. I highly recommend using these guys for your HVAC needs.

Excellent service, very responsive, prompt, and honest! We've had HRD doing regular maintenance for years, and we knew our old AC system was on its last legs. On a recent service call, HRD recommended we consider a replacement (due the unavailability of the old R22 refrigerant, among other problems with the system). Turns out it was a good thing we did! A day before the scheduled install, the old system finally gave up. The next day, a 4-person team was in and out with a full split system replace in under 5 hours, and the house is cool once again!

Outstanding!! There are very few times that I bother to write a review, but in this case, they deserve it. I would not hesitate to recommend them to anyone. As a perfectionist, I was impressed with the clean install. Every wire, every pipe, every connection looks professional. The goodman unit they suggested is listed as one of the most dependable and is the best quality at the best price. 5 stars

This company is an excellent choice! They did a fantastic job of fixing my air conditioning unit. They were highly professional and honest. They answered all of my questions in a manner that I could understand. I found their work to be very detailed with prompt follow-up I recommended them to my family who were extremely satisfied also. I would definitely recommend hiring these guys. Very fairly priced!

Very highly recommend Lenny and his team at HRD Air. He responded to my initial call right away and was here to diagnose the issue at 8 am the next morning. He also was very diligent and thoughtful about preventing exposure in these pandemic times. We needed a new AC unit and he thoroughly and honestly walked us through all of our options so that we could make the right decision for us. They promptly replaced our unit with minimal disruption to us working from home. Honest, professional, knowledgeable!

What can I say... absolutely awesome service and professionalism!!! The 15 year old AC system in our recently purchased townhome needed to be replaced suddenly, during a wicked heat spell. Read the positive reviews here and called, and I don't regret it for a second. I was called back promptly, they arrived when they said they would and gave the system a complete and thorough check before they even started to talk to me about what might be wrong.

They were open and honest about the situation, and I never once got the impression I was being taken for a ride with them. Long story short, we decided to have an all new HVAC system put in. Originally, to get a comparable replacement, it was going to be about 2 weeks to get the equipment... not great, but what can you do in this economic climate. Just as we were about to go buy a few window AC units, received a call that if we were willing to slightly upgrade units they could install the next day. The slight "upgrade" came with a tiny price increase that was a lot cheaper then buying multiple window units, so I said YES!

The team was there the next day and got it installed cleanly and efficiently, taking care to not bang walls or scuff carpet and generally treated us with the utmost respect. We now have a nice new system that will last for years! There was one small hiccup that developed after they left, and they needed to come back out the next morning for a small adjustment. But they were prompt and made sure that all was well before leaving again.

I can't recommend Lenny Sr., Lenny Jr., and Curtis enough! Top notch guys that know their stuff, are courteous and efficient and can be counted on completely. They have my business for anything that may come up in the future, and I whole-heartedly recommend them for your HVAC needs too!!!

Lenny replaced my A/C and furnace. I felt so confident with his advice and proposal. Everything works well now and I'm very happy with their service. I won't call anyone else in the future.

Lenny and company were absolutely fantastic. I had a corroded inducer fan that was causing a ton of racket and seemed about to fail completely. They came out and confirmed my suspicions. Then they ran down a part, o small feat considering some of the shortages going on. It turned out the cost of the repair was significant and not really worth while for my aging unit. So I had them spec out a replacement unit and they came out to do the install very quickly. The job was impeccable and they went the extra mile with a number of details. They were really informative to talk to and humored my many questions. Lastly they also gave me some great advice on maximizing the efficiency of my outdoor units. There is no question that they have earned a recurring customer for all of my future HVAC needs!

We found Lenny through a facebook group when we bought our first home in Apex in 2018. I love that he is the owner of the company and comes to every service call. Lenny has an amazing memory, and always remembers what we talked about! I never feel like I'm being upsold or convinced to do something I'm not ready for. Lenny treats us like family and I always feel like I'm in good hands with his advice. He is easy to communicate with via text and email. We recently bought a new house in Holly Springs and Lenny and his father installed two new HVAC systems and a furnace. His pricing is very fair. I would recommend HDR Air to anyone!

Lenny was a fast worker and a pleasure to work with. He came back same day when I messed up a little bit of his work and fixed it for free. Would absolutely recommend to everyone else and will be calling him again in the future

Lenny was very responsive. We ended up needing to replace our air system. It was over 25 years old but still he wanted to be sure we were completely comfortable in our decision to replace the system. Lenny fully explained why he made the recommendations he did and answered all of my questions thoroughly and simply. I had a previous consult where a lot of unnecessary recommendations were made. Lenny fully explained why the recommendations weren’t needed and helped us spend our money wisely. I would highly recommend them.

Lenny and his assistant were fantastic. They were quick to respond to my concern. They took time to diagnose the problem (which was nothing🤦🏻‍♀️- I just have a heat pump). I wasn’t charged for the visit since there was nothing to fix!