All reviews for HRD Air

HRD Air is great. We have a service contract with them and appreciate their clear and prompt communication, their fast service, and the fact that they don’t “sell” us. They say they prefer to repair than to sell, and that has been our experience.

When our A/C went out during a major heatwave, they squeezed us into their schedule, got us a new system for a fair price (no gouging), and set us up with a portable unit in the meantime. The new system was installed on the scheduled day for the quoted price. Curtis did a terrific job keeping us apprised about the progress and what to expect.

I’m very happy to recommend Curtis, Lenny Jr., and the whole business!

For a couple of weeks just prior to Thanksgiving my newer high-efficiency heating system was intermittent and would shutoff unexpected and not restart for several hours. Restart of the furnace was hit and miss. HRD Air was able to come out the very next day after I called them. They arrived at the scheduled time , methodically diagnosed the issue as I watched, clearly explained the problem and performed the required repair. I was impressed with their friendliness and expertise. I would highly recommend them to anyone!

HRD Air was very quick to respond to my request. Their price was very competitive and they showed up exactly when they said they would and finished sooner than I expected. Super friendly and professional. I highly recommend them for any HVAC needs you may have. Give them a call!

Lenny saved us! My husband and I were pretty stressed when we found out our 2-year-old condensing unit was going to require expensive repairs. This was the last of several issues we had with the system since our previous company installed it.

After receiving a recommendation for HRD Air on Nextdoor, I called Lenny (and several others) to ask for a 2nd opinion. Lenny stood out right from the start because he was super responsive and really listened to what our issue was. I could tell that his personality, backed by his expertise, would be a great match for us! It was also nice to be able to talk with a technician, which I understand is not always possible with larger companies.

My instinct to use HRD Air was cemented when Lenny came out to inspect our unit. Despite claiming he is not a salesman (maybe in the traditional sense), I was SOLD!

Lenny has been genuinely empathetic through the whole process, advising us as if he was in our shoes. As a younger adult, and somewhat inexperienced home owner, this goes a long way. He’s able to explain technical matters in an easy-to-understand way.

We ultimately decided to replace our condensing unit and are already pleased with the results. We had gotten used to our system overworking itself rather than turning on and off efficiently. Lenny did a very thorough job with the installation, especially flushing our pipes. The hookup outside even looks better, cosmetically, and he gave me great maintenance tips. We now have fully working A/C right before a hot weekend, which was only possible because he prioritized us in a short window.

We are so pleased overall! Bonus points because he was sweet to my dog. :-) We hoped to find a smaller company to work with. Now we have, and it has exceeded our expectations.

Lenny and Curtis were very knowledgeable and accommodating. Lenny even dug up a shrub that was too close to the new A/C unit at no extra charge! They were able to replace our furnace and A/C within 2 days of contacting them. They were very efficient. I would not hesitate to use them again or recommend them to anyone. In fact I have already told my neighbors how happy I was with them

Lenny and company were transparent, upfront and reliable. We chose HRD Air initially because of his great reviews and ultimately because of his honesty and integrity. We had our second floor HVAC system replaced. Highly recommend!

Lenny and his team came highly recommended, and we are happy we chose them to replace our downstairs HVAC unit. He was extremely quick to respond, came out to give us a quote the same day, and replaced the unit three days later. His price was competitive with other quotes we received, and we chose him because of his straightforward approach and transparency. We appreciated HRD Air's job so much that we intend to continue to use their services for maintenance and any other HVAC needs.

HRD Air came out initially in August of 2018 and recommended that I get $2,600 worth of repairs due to AC not working and it leaking and caused damage to my roof. At that time, I paid almost $600 for Freon because the repair guy said it was low. Keep in mind, I've had companies say that before and never added Freon. Fast forward to May of 2019, my AC stopped working again. I reached out and complained considering I dropped almost 3K to have my AC repaired. One of the owners came and said it had nothing to do with the repairs they did and told me a part blew out and they needed to replace it and that my AC unit outside needed cleaning, which cost me an additional $560. He then said I needed Freon again after just having it added a year ago. I declined because that did not seem right to me. Today, I noticed my house was extremely hot and an area in my roof is leaking again. Unfortunately, I'm back to square one. This breaks my heart because I'm a single mom and have very limited funds, so when I run across companies that take advantage, it makes me lose hope in humanity and the overall integrity of people. It's like folks have no compassion nowadays and they're willing to capitalize on any situation to make a quick dollar. Makes me sick to my stomach.