HVAC reviews in Browns Summit, North Carolina

Wrong person sitting at the reception desk, lack personality. This person is the first face seen, she needs to do better......Maday.

Best ac people ever they are really good 👍

Very professional! Very prompt service with a polite technician. 100% would reccommend to anyone who needs service.

Awesome techs got our AC issue taken care of in time & before our guests come in for this holiday weekend. Thank you for answering our call this morning!

I had been told by another company they could either repair the AC for $2500 or replace it for $5200. A friend gave me AC Kings number and Chris and Dave came out the same day. They jumped right in and repaired it for $850 and I could not be happier. Top notch guys and really hard workers.

Hvac team arrived on time.Tech was polite & professional to our staff & our customers while in our store for the call. Gave me a clearly itemized estimate. And did solve our ac problem in a timely manner. We have been cool n comfortable since,cause of great service! Strongly recommend!

Tomorrow is to be one of the hottest days if this year.
My AC system stopped working today.!!!!
I called Dave Elliott and he was able to come right away. Professional and prompt!!! I have used several companies during my 71 years (and have owned 12 different homes) but AC Kings is the BEST. Call for Dave or Chris, You will be glad you did!!

Very happy with the experience! They came out the same day and took care of everything! My mom recommended them for the honest work!

I called them yesterday, the young men came on time informed me before coming over to my house. Also showed me the issue. Checked everything Did excellent job. I would recommend them to everyone.

Our heating and AC is fairly new, but we recently decided to sign up for a maintenance and check-up contract and we are very glad we did. Josh from Total Heating and Cooling was very professional in his work and knowledgeable in answering all our questions. It gives us peace of mind to know that our heating system is in good shape, now that the cold season is setting in.

The best service available!!! The owner personally came to our home to repair our generator (after hours)! Honest, dependable, and they deliver on their promises. We continue to recommend them to ALL our family and friends.

Total Heating and Cooling did a great job installing our new HVAC unit for the first floor of our home. We’ll have them back again when the time comes for installing a similar unit for the upstairs. Highly recommend!

Rarely do service people exceed expectations, but this has been our experience with Total Heating & Cooling. They installed the system in our new home in Julian, and also have serviced our rental properties in Burlington. We are thankful to have found reliable, competent, and exceptionally nice people!

Lucky for us that we have not had any problems with our hvac system because it is relatively new. Regardless of this, the technician did a very thorough inspection of the system. I received a call the day before to remind me of the inspection, and then he called the day of the inspection to let me know when he was coming. Very good experience

Total Heating & Cooling has provided outstanding service, and has been extremely responsive to our needs. We’ve been very pleased and highly recommend them if you need new HVAC work or service on existing systems. We’ve been their customers for over ten years.

I just wanted to thank Tim Jacobs for helping me last Saturday morning over the phone to get my gas furnace up and running. I woke up Saturday morning with no heat and requested emergency help from your company. Tim called very quickly and had a few suggestions as to what might be the problem. One of them I was able to try myself and that got me up and running. I am so thankful for Tim and his expertise and great customer service skills. Much appreciated !!

Been using this company for the past 12 years, never been disappointed. Office staff is always pleasant on the phone and treat their customers respectfully. Total has always
been there when we needed their help. Reliable technicians. Great service!

We use total heating and cooling for our home and for our rental properties. It never fails that most issues occur on a Sunday or after hours. They always respond and are very thorough with their explanation. Stacy Richburg has been amazing with me and tenants to help us trouble shoot to save on paying for a visit. Many times tenants are able to resolve their own problems with her help. I appreciate that they aren’t out to take your money but to actually help and educate you on how it all works.

I have depended on Total Heating & Cooling for all my heat pump needs since moving to the area. They have installed a new Trane heat pump, serviced the old one until replaced and maintained the new one. As my luck goes, any issues happened at night, the weekend or on a holiday. Made no difference to them - they came and resolved it practically immediately. I would never even consider calling anyone else for a heating/cooling need. They are simply the best and truly appreciate their customers!

Total Heating & Cooling is staffed by professionals that are knowledgeable and communicate well. They arrive on time, and communicate costs in advance. They do excellent work, and clean up when the job is done. I highly recommend them.

I can't say anything regarding their service techs, as I could not even get a phone call back or appointment scheduled. We had our A/C go out and I called for an emergency repair and when I did get ahold of them, was told it would be 10 days before they could get someone out to look at it. 10 DAYS! They asked several times whether I was a current customer or not so just goes to show they don't care about gaining new ones. They lost one here today! Thank God for the other local, more reputable company that came right over to fix it.