TruGreen Lawn Care

Christopher Parker was TruGreen’s appointed technician today. Christopher walked the lawn with me as we discussed various questions I had. He was not only professionally equipped to respond to my questions, but he also had the proper demeanor and desire to reassure my concerns. TruGreen is meeting the needs of my lawn where I have failed to have met previously by two other lawn services. “Two thumbs up” and thank you again.

Long story short — don’t use TruGreen. Our lawn had some issues this year, so we decided to hire TruGreen. One of their representatives contacted me, said he had checked our lawn, and promised that they would perform several treatments to make the grass healthy again this season. He pushed me to make the payment within an hour to “lock in a deal” and said they would start the first service that same week. We decided to pay. However, in the following month, they never provided the overseeding service he scheduled, causing us to miss the best time of year for it. Even worse, the technician later found that the type of grass recorded in their system was completely wrong. We eventually realized that the person who contacted us was just a salesperson whose only goal was to close a deal. He doesn’t care about the service or has any real technical knowledge. He made empty promises just to sell the product.

Fried my lawn. Now my lawn looks the worse in the neighborhood. Additionally, they went ahead and auto renewed a plan i did not agree to and then charged me for it. The worse disaster ever. The sprayed the grass on the winter and did not notify me. Highly disappointed.