All reviews for Owens Chimney Systems

They did a great job servicing our gas fireplace, found the issues & probably saved us from potential hazards. Very prompt & courteous! Woukd highly recommend them!!

We’ve worked with Owens Chimney Systems in the past, and every experience has been consistently excellent. Most recently, our technician, Taylor Thielen, whom we have worked with in the past, was outstanding — friendly, respectful, knowledgeable, and incredibly thorough. He took the time to explain everything clearly and ensured all of our questions were answered.

One thing I really appreciate about Owens is the detailed reports with photos they provide. It speaks volumes about their transparency and integrity — you know exactly what they’re seeing and recommending. It gives us great peace of mind.

Overall, Owens Chimney Systems continues to be a reliable and trustworthy company we’re happy to return to. Highly recommend!

Owen’s Chimney provides very professional service. They installed a new wood burning stove, flue, chimney cap, and even a new brick hearth. Fast forward a year later, they performed the chimney sweep and the inspection. All services have been easy to schedule, professional, and they are knowledge regarding their trade. Robert did a great job providing information to me on my stove during the inspection and was able to work around my crazy meeting schedule for work. I would highly recommend this company!

Owens Chimney Systems did a great job helping me choose and install a new insert. It was great working with Chris, Tim, and the greater team - they were all knowledgeable and professional. I'm certainly enjoying the warm fire this winter.

I had a great experience with Owens Chimney Systems all the way from the time I called to schedule, to the completion of the job. I highly recommend their service.

Owens Chimney Systems was great to work with. Tim, Luke, and Robert were all professional and explained everything they were doing. Owens is trustworthy and you will never have to worry if they will leave you hanging, because they will not. Their employees are kind and professional and very well trained on the most up-to-date technology. Owens Chimney Systems is the only chimney company we will use.

Forrest has been our tech for several years. He's extremely professional, courteous, responsive and in time. He does excellent work. We've used Owns for more than a decade now. We've never had any complaints about their quality of service, and we'd highly recommend Owens for any chimney, wood stove or fireplace needs.

Adam came to the house and was super friendly, knowledgeable and was able to help my family decide what options were available for our fireplace to get it functional again. He was super thorough with his inspection, explained it in simple terms I could understand and also showed me video with his tools he brought in. He kept it nice and tidy and left everything how he found it. 10/10 and would recommend.

Adam was exactly what a home owner wants when a company's technition arrives to work on your home.
He was courteous, professional, knowledgeable (and more than willing to answer the homeowner's questions), and, if asked, very willing to not only explain what he was doing as well as thoroughly explaining what his inspection found.
I don't give 5 star ratings easily, they have to be earned and Adam did so, exceeding well.

Excellent service from Owen’s Chimney Systems. From the kindness and helpfulness of the office staff to Adam’s thorough and professional work, everything was top-notch. Very happy with the experience.

It was an absolute pleasure working with Owen’s and Cameron and Malik did an amazing job on our install ! They were extremely nice, answering all my questions and concerns. Highly recommend!!!

We had a great experience with Owens Chimney systems. I highly recommend them for your fireplace and chimney issues. The technician was professional and courteous.

I'm very pleased with the inspection and sweep today. Daniel called ahead and was right on time, he's knowledgeable and professional even cleaned the glass fireplace doors and showed me the trick to opening them. Great service!

Owens chimney came to me as a referral when I was overwhelmed with searching for a reliable business to work with.
Without a doubt this is not only one of the best Chimney companies in Charlotte, but probably one of the best companies I have ever worked with.
They communicate effectively, take an ownership mentality to make sure the job gets done, and explain each step of the process to ensure that you as a homeowner feel confident In their work.
They have earned a customer for life.

Brandon was fantastic today! He was quick but thorough, pleasant, and extremely professional. He was a pleasure to work with! We will ALWAYS go with Owens!

Another great maintenance service call with Owen's Chimney Systems... Adam our service tech was AMAZING!! Very professional and courteous... and knowledgeable on all to do with the service call and so very thorough and detailed in his work!! We would certainly highly recommend Owens and Adam to anyone in need of this type of service... !!

First time using this company. The technician's name was Adam he was incredibly helpful and thorough and explained everything. We are extremely satisfied and would highly recommend him and his company to anyone who needed chimney services.

Owens Chimney is the go-to for annual log fireplace service. Book early and get on the schedule. The techs also solved the ignition issue with our logs that happened near the end of last season. We will have the new part installed as soon as it arrives. Did not get pressured into up-sales.

Owens Chimney is great! Our technician, Adam B., was absolutely awesome.

He took care of our fireplace, and went above and beyond answering my many questions with really helpful information.

Can’t say enough great things about this company from my experience. Starting with the first person I spoke to, who gave me general info and took my information down for scheduling, the appt reminders/confirmation, and most of all the tech Adam B, it exceeded my expectations.

It has been many years since a company has impressed me like Owens Chimney. Kelly in the office, is a dream to talk to and did the best she could to get us on the schedule for a leaking chimney. The company sent texts everyday to let us know who was coming and when they would arrive. Ryan and Cameron did the repair and impressed us even more. They worked one day from 8 a.m. till 7 p.m. trying to beat the forecasted rain. Their work ethic was over the top and the chimney looks fantastic. These men are true craftsmen and deserve a raise! :-) They provided us with pictures as the job progressed and we couldn't ask for anything more. Owens Chimney knocked it out of the park with us! THANK YOU!

Our home was built in the 1850s (not a typo) in the Greek Revival architectural style. Among the many distinguished features are two very tall 4-flue chimneys that tower over the roof. Unfortunately, 170 years had taken its toll, and after working closely with Ryan Price, we developed a work plan to not only stabilize the chimneys, but to restore the unique architectural details that were meticulously hand-crafted so long ago.
Ryan and the Owens Team performed admirably. They communicated regularly. They took good care of the metal roof and most importantly worked safely.
When it was time to recreate the past, Ryan troweled in the original details with true craftsmanship and attention to detail not typically found in the trades today.
Our project was far from routine and we are glad we chose Owens. Many thanks to Ryan, his talented helpers, and the Owens fabrication team for their excellent work!