Rapid Rooter

I had limited time before the holidays so I called Rapid Rooter to fix a drain issue in one of my rentals. Their dispatcher was nice and responsive and provided a reasonable time slot. The technician called me at the time slot. I had quickly inspected the drain issue a day before and instructed the technician where the problem was. I told him it was the main drain line just past the bathtub, sink, and toilet. He told me all three lines were clogged and it would cost $400 to clear them. I said thanks but no thanks because I knew it was just the main line. In the limited time I had before vacation I drove to the house and ran my drain snake down just 1 drain pipe and instantly all 3 lines drained which shows it was just the main line. The 1 star review is because of an incorrect diagnosis that seems like it was intentional to charge me for unnecessary work. Unfortunately it still cost me $49 for the visit.

Both John #63 and TJ #50 or 60 were knowledgeable, polite, and attentive to keeping my house clean. I felt comfortable having them in my house. Of course, I am always satisfied with the job done by Rapid-Rooter Plumbing Service. Today with these guys was no different. Thank you.

Rapid Rooter plumbing are true to their name. They were prompt in addressing our concerns and rapid in fixing problem with a blockage In a pipe at our home. Our plumber, John Bird was professional, efficient, and went above and beyond. He fixed the issue promptly and provided honest advice about how to prevent future problems going forward. I would highly recommend this business.