All reviews for Releaf Tree Works
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Brock and his team with ReLeaf were great. Quoted and finished the work within two days. Very satisfied and reasonably priced.
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Brock and his crew did a fantastic job at our house! Tree removal, stump grinding, and pruning. They even cleared an overgrown hillside. I can’t thank them enough for making our home beautiful! I highly recommend Releaf Tree Works.
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Brock and his team did a fantastic job with a City of Charlotte violation we received for two missing tree-save area trees and two missing perimeter Tree Ordinance trees (which are a pain in the neck, to put it politely). Despite the city's mile-long list of planting requirements, Releaf's work passed with flying colors. This is the team you want to hire for such a demanding task.
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I have uses RELEAF TREE WORKS since they have been in business, at least 10+ years. I wouldn’t use anyone else. Brock and his crew are true professionals. Brock has saved a huge double oak tree in my yard that I was ready to give up on and it is now healthy and a true beauty. I have watched other companies work in my neighborhood and every time I am more thankful for Brock and RELEAF. They come in ,do what is needed, trimming,pruning,fertilizing. They are careful of other plantings and areas, cleanup completely and I pay a very reasonable fee. I have neighbors who have watched them work and are now devoted customers,too.
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Brock and his team did an amazing job with a very large gumball tree in our backyard in Charlotte, NC. They were timely with getting out to the property and providing an honest quote. He and his team worked through tough weather to get the job done on time. Brock was very easy to work with and responsive, and was kind enough to come back and fix a few areas after he was paid. I would recommend them to anyone needed tree / tree stump removal and any tree trimming needs.
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Brock was absolutely wonderful to work with and we plan to use Releaf for all our future tree needs! He was quick to respond and quick to get us on his schedule (he even fit us in right before Christmas). We had him inspect a few of our trees, trim and safely hang a tree swing! He was incredibly knowledgeable and we feel great about the work he has done. I will be calling him for a big tree removal project in the new year. Highly recommend!
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I really hate leaving a bad review for a local family business, but I’d want to know.
Brock came 3 times to give us a quote on our trees. He wouId also answer us via text & it was as if he forgot what he said the last message or time he was here?
Finally, we had a plan. We were going to be out of town while he was here. They started Thursday. Unfortunately, when they were grinding one of the stumps , rocks&chunks of wood were flying everywhere & a rock hit my neighbors brand new garage door.
She was outside & watched it happen, immediately told the guy who was here . He told my neighbor he’d tell Brock.
My husband contacted Brock, he said he’d check into it.
Brock then also tells us he is losing money on the job because of XYZ. He was here 3 different times to look at what he needed to do. We even paid him half up front in cash.
The job went from one day into the following week. We arrived home on Sunday ( they weren’t coming back until Tuesday)
There was trash left around in our yard from their drinks, a trailer parked in our grass when it was specifically asked that anything be parked in the driveway. On the side of our house, one flower bed had one of our brand new landscaping lights laying with the wire pulled out, the stepping stones were pushed around, & there was debris everywhere. We could barely walk our dog out of our porch because of all the sticks & debris.( That was extremely frustrating because our dog eats the sticks & gets choked on them)
When he arrived Tuesday, he said that the crane ( the one we paid for, for both trees mind you ) they aren’t using for the second tree.
He assured us that they’d remove all debris including the mulch from the 2 stump removals when they finished.
They did not.
There was SO MUCH left from the stumps and my rock flower beds were FULL of debris. We also noticed that night our driveway was cracked and busted , at the very end near the street , at the area they were grinding up the wood the first day.
Once Brock texted they were done, I had already noticed the mess in the firepit. Not only was there debris but our bug lantern’s weren’t put back that they moved.I pointed that out & he QUICKLY put those back 1/2 a$$ & picked a few sticks up. It was A MESS. He barely picked anything up.
Unfortunately, when it was time for him to leave, our blinds contractor came early to hang the shades on our porch & I wasn’t able to look everything over very well as they were explaining their plan with me. It was very apparent Brock was in a hurry to leave & it felt he took advantage that I was “busy” & couldn’t really look everything over well & I felt like he was rushing to leave.
I was able to say to him, please go over & speak with my neighbor about her garage door. We even asked him to quote us on one more tree. (Still Crickets on that too not that it matters now )
He was extremely short with me & seemed very irritated & said that if she wants to talk to him she can contact him. That was not what he said to my husband that morning.. He told him he wouId look into it.
My neighbor immediately messaged him.
No response.
We contacted him several times,
no response.
Finally I sent a text with both Brock & my neighbor & said if he didn’t respond it left her no choice than to contact her insurance company.
He responded immediately & I will just say this- his tone-extremely rude, he refused to acknowledge that they did the damage & said the quote that she gave him from her original installer was way too much & he hasn’t responded further.
She has the rock that hit her door, pictures & told them as soon as it happened. She did all she could to let him know right away. We will pay for our neighbors garage door because it’s not fair to her that he won’t do the right thing.
I truly hate leaving reviews like this, but I do want to be honest & I also think it’s only reasonable to expect that in return. I spent 2 FULL days cleaning up what they left & were PAID to remove. We’ve had over 8 very large trees removed here previously & they all left our yard clean. Trust your gut! -
These people are parked outside of my house right now doing work on a yard houses down from mine even though my whole family and I have asked them to move because we have Covid. This is at least day three that they have been here. When I went out there to confront them, a man approached me and told me to calm down even though I just asked who do I have to talk to about this? Unfortunately, this is a normal comment from a man to a woman. I would not recommend this place. My photo only includes one truck, they moved all the others (just a few feet) before I could take another snap.