Pond Contractor reviews in Clayton, North Carolina

Had this company build me a 3/4 acre pond last year. Numerous mistakes were made. They tore down a 50+ year old white oak that we wanted to keep as a swing over the pond. Didn't build up one side of the pond high enough so it just overflowed (how does that even happen). Made the back of the dam too steep and its significantly eroding away. Contacted them multiple times, but the manager Wesley is no longer with the company. Too many other problems too list.

Awesome Business, Very friendly local people, great work references and they go beyond expectations on all Jobs

Since switching from my previous pond management company at my apartment complex to Foster Lake, it has been nothing but amazement and improvement beyond my wildest dreams. Rob is absolutely incredible to work with and I'm so grateful that I got to meet them and I highly recommend them to anyone looking for Amazing customer service and communication

I have never had to write such a negative review but I feel people should know what they are going to experience. I contracted Foster Lake and Pond to rehabilitate a pond that was in need of a dig out and cleanout due to years of cattle access before I owned the property. The mission was to 1) Dig the pond deep enough so that plants and grass would not grow in the middle of the pond. 2) Create a pond that is maintainable. I am sad to say that after 7 months it was easy to see that neither goal was met as shown in the pictures. These are pictures 7 months after the completed job. After speaking with Foster Lake and Pond I was told that " This is not uncommon for plants/weeds to grow in deep or shallow water" and " sediment along the one edge could be removed but would not be dire". I asked if they felt the work they did was satisfactory and they felt it was. To come back out they were going to charge me thousands to clean up the edges. I also added 15 grass carp to try and clean up the grass in the middle but it got progressively worse as the water level was in some places was less than a foot deep. The final outcome was a pond that has unsightly vegetation in the middle and edges that can't be mowed because it is swampy around the majority of the pond.

I now have contracted a different grader to redo the pond. I have learned a lot as I see what the new person is doing. He dug a channel and was able to drain the pond completely dry. Foster Lake and Pond were scooping out water and mud the entire time so they really weren't getting much out. The current channel is far deeper than the base Foster Lake and Pond dug out. The new contractor will stand by his work and guarantees a beautiful pond with no vegetation in the middle. He explained the pond will be easily maintainable and not a problem to mow around. I got 6 quotes for redoing the "Foster Lake and Pond" work and all of the other graders were astonished by the condition of the pond and what I was left with.

UPDATE TO RESPONSE BELOW: I didn't mention the second pond or the field in the review but yes they are problematic and I did agree to try the second pond. The review and the pictures are of the main pond and you had already written that you thought the work was satisfactory. When the pond was complete I did think it looked good but at that point it had no water in it. It wasn't until it filled back up that it was obvious the pond was not in good shape. It is easy to see looking at the perimeter of the main pond and the grass growing from the center that it is not a maintainable pond.

5-Star Review for Foster Lake and Pond Management

Our community made the switch to Foster Lake and Pond Management about five months ago, and the difference has been night and day. We have five ponds throughout our neighborhood, and several of them had ongoing issues—persistent algae problems, fountains not working properly, and poor water quality.

Cody and his team came in and immediately took action. They balanced the pH levels in all of our ponds, repaired and unclogged every non-functioning fountain, and provided helpful, forward-thinking suggestions for long-term maintenance and improvement. Their attention to detail and responsiveness have been outstanding.

This is the third pond management company we’ve worked with in just three years, and there is absolutely no comparison—Cody and his crew are 10 times better than anyone we've used before. They are knowledgeable, reliable, and genuinely care about the health and appearance of our community’s ponds. We couldn’t be happier with the results and highly recommend Foster Lake and Pond Management to any community or property in need of expert water management.

Jeff Crowley - HOA President