Horizon Services - Air Conditioning, Heating, Plumbing & Electrical

My multi-talented technician, Matt, exceeded my expectations today. He not only serviced my furnace and provided a complete set of pictures, as he walked me through the results, but after inspecting my water heater, he was able to confirm that it is operating properly and set me up for the service it needs to ensure it continues to function optimally. Matt was also able to complete a toilet repair, because he is also a trained plumbing professional. I truly appreciated having a technician capable of addressing all these areas, with patience and professionalism to accompany his competency. Thank you Horizon for sending Matt, I am delighted with the above and beyond service he provided.

Today, 3/19/25, I met a new HVAC technician, Isaiah, who serviced and inspected my equipment, and I am relieved to be all set for staying cool when the hot weather arrives. I also had a plumbing service call from Jeremiah, who addressed a concern I had with a sink that was emptying slower than normal. His knowledge and experience led him to quickly assess and correct the problem, and I learned quite a bit about what goes on under my sink in the process. I totally appreciated both technicians for their timely arrivals and great service, something I can always count on from Horizon.

Been dreading the day my HVAC would eventually go out. Was 29 years old. Gathered all the Referal companies my friends and neighbors suggested. Called Horizon Services along with 3 other local Charlotte/Concord HVAC companies for a quote knowing I needed a complete HVAC replacement. Travis from Horizon came out did his inspection came up with a plan and best equipment for the job. Compared equipment with the others and it just so happened to be the best price too. In addition, Horizon went out of there way and filled out all the important documents for Duke Energy for an additional $325 rebate. The install guys Jesus and Silas were professional, knowledgeable, and efficient and real nice guys too. Couldn’t have asked for a better experience. I highly recommend Horizon Services. Thank you Horizon!

Both Travis Littles, Comfort Consultant, and Jesus Aquino, Installer and his crew were professional, knowledgeable, and pleasant to deal with. They patiently provided information that was helpful in the replacement and use of our new furnace. Honestly, I had never heard of "Horizon Services" until their name popped up in a referral and I am so glad that it did. I highly recommend this company and will likely use them again in the future without a doubt. I did my homework, and luckily, I made the right choice!