House Cleaning reviews in Durham, North Carolina

Sandy and Tammy did a great job. They were prompt and very detailed. They worked hard getting my house cleaned for company I had coming in the next day. I had them do a good deep spring cleaning, it really took a lot off stress off me and allowed me to get other things done that I don't normally do when cleaning my home.

Very frustrated. Most important - they do not honor their guarantee. I had three bad cleanings in a row. They never offered to come back out to "re-clean" and when I asked for a refund on the last cleaning, which they agreed to provide, they only issued $50 credit (not the full cost of $171) after I asked about status multiple times! So what went wrong?
1. gunk left on the countertops
2. failed to remove mold/stains from the master bathroom
3. used some type of soap on my wood floors leaving them very slippery if wet (I fell twice, once mid week after I failed to see a small wet spot, so the "slipperiness" returned if the floors got wet after they dried) and sticky when dried; they were only supposed to use a damp mop!
4. left items stacked up or hidden - took me over an hour to find items that were inside other items and not even close to where they belonged
5. were told to not touch items on home office desk, but they moved these items, again to very unusual locations.
There are more examples not worth spending the time to re-iterate. Short answer - do not use The Tidy Maids if you value the condition of your home and belongings.

Tidy Maids started out strong professional thorough. And I often recommend them to other people. After about three years members of the cleaning team began changing and new members did not know what to do or do it thoroughly. Their attitude was negative and impatient. They left a couple of things broken and messy. The work did not improve and I moved on

I was very impressed with the two ladies that came to do a deep clean on my rental property in Chapel Hill. Given that it is rented to college students you can imagine the amount of cleaning required. The kitchen was badly in need of a good cleaning, both cabinets and appliances. They did a fantastic job on it. The bathrooms were made to look almost new. There is no question I will call on Tidy Maids again when the current tenants move out. I hope I get the same two ladies. They were the best.

I discovered this company through a LivingSocial deal and have been very pleased with the level of service they have provided. Due to unforeseen circumstances, there have been a couple of times when I've had to change my cleaning schedule, and the owners have always been very accommodating and easy to work with. The cleaners themselves do a great job! My favorites are Sandy and Tammy because they are able to get an amazing amount done in an hour and a half, and they are very thorough and detail-oriented, but I've never had a bad experience with any of the cleaners that have been sent from the Tidy Maids. I also really appreciate that they always remember to call me about half an hour before they'll be arriving, since their daily schedules vary, which allows me enough time to get home to meet them. Great service + a sparkling clean house = a happy customer!

Life IS Maid was absolutely incredible! I needed a cleaning one day in advance and they went above and beyond what I was expecting.

I have worked with Life Is Maid for several years and have been a satisfied customer from the beginning. I appreciate the owner's willingness to work with me and respond to my specific needs.

Ms. Johnson takes delight in her work, as well she should—my house sparkled when she finished! She was prompt and brought her own supplies. It was a joy to meet her and I look forward to using her variety of services.

I love Life is Maid! We have enjoyed the personal attention and thorough cleaning. Ikeeta is wonderful and always easy to work with! Highest recommendation!!

I have used Merry Maids for over a year and they are punctual, clean thoroughly and, most importantly, respond to specific requests for different cleaning needs throughout our home

Patricia and Yetzenia have been coming to my house weekly. They work efficiently, professionally, and cheerfully. My house has never been cleaner!

Merry Maids has been cleaning my home for well over a year and I couldn’t be more satisfied. I dealt with a fair amount of unprofessionalism from another cleaning service in the area, which made me wary of contracting out another cleaning company; however, Merry Maids is the picture of professionalism. Sadie, in the main office, helped me set-up my cleaning schedule and has always been willing to adapt around my unpredictable work schedule. Patricia, who cleans my home most often, always does a beautiful job and leaves my home looking AND smelling great. If my schedule allowed, I’d have them come every week, I would. If you are in need for a reputable and quality home cleaning service, I strongly recommend Merry Maids!

Recommended this business to a colleague in Chapel Hill looking for a housecleaning team for their AirBnB and attached home. Our cleaning team Jessica and Lorena are fantastic!

Wonderful service. My wife and I could not more thrilled with the work that Jessica and Lorena do in our home. Our house looks brand new every time

Jessica and her team were fantastic with cleaning our home. They were timely, professional, and left our home smelling and looking nice and clean. :)

The message you included was: Jessica and Lorena are amazing, they are very detail oriented and the house is well cleaned and smells clean! I wish I could get them every week

Jessica does a great job. What I love most is her dedication to the client and great communication! If something happens to be missed she makes it right.

We have been a client of Merry Maids for several years now. Always happy with their service. Never once had to call with a complaint. Very satisfied with the service they provide!

The team is consistently on time and does a great job! We’ve used Merry Maids for 4 or 5 months now and have had great experience.

Great job cleaning! Several small details were noticed and appreciated. Floors and furniture were cleaned well. Enjoy Edith and Maria!

Patricia does a great job! We have used Merry Maids for many years and we ❤️ the work they do.