Wind River Environmental of Durham, NC
About the business:
At Wind River Environmental in Durham, NC, we specialize in delivering comprehensive septic system services and drainage solutions tailored to your home's unique needs. Our focus is on ensuring seamless functionality, maintaining a clean environment, and promoting long-term sustainability for your property.
We pride ourselves on our expertise in all aspects of septic systems and drainage solutions. From routine maintenance and repair work to installations and emergency services, we have the skills and resources to tackle any challenge that comes our way. As your trusted septic system service provider in Durham, we're committed to delivering outstanding results and building lasting relationships with our clients.
In addition to septic systems, we also offer reliable plumbing services for those unexpected leaks or clogs that can disrupt your daily life. Our team of professionals is dedicated to providing efficient solutions that minimize disruptions and get your home back up and running as quickly as possible.
With a customer rating of 3.7/5 and three reviews to our name, we're proud of the service we provide and are constantly striving for improvement. At Wind River Environmental in Durham, NC, we're more than just a septic system service company—we're your partners in maintaining a clean, functional, and safe home environment.
Services:
All services 3Photos and videos
Hours of operation
- Mon – Sun
- Open 24 hours
Latest reviews
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Nate Wooten9 June 2026
William Thomas and Charlie Wooten did an awesome job cleaning the tanks at the Durham facility.
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S0mbrastat1c9 June 2026
Alex came in and was very professional, and even offered to reschedule our service. He even apologized for the inconvenience, he came in and cleaned out our grease traps with minimal effort and was very cleanly with his work. I recommend this service for their professionalism and work ethic.
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Nicole Tse9 June 2026
This company is extremely difficult to deal with.
I've been with this company for roughly 4 years, and their customer service is just absolutely atrocious. They always cut you off, get extremely defensive, and never try to hear us out to resolve the problems. They'll really try to test your patience.
They never show up when they're supposed to & they don't ever call, text, or email you in advance to notify you of when they're coming. Even if you ask them for their assurance. They constantly post-pone the service dates. From our personal experience, it's gotten so bad to the point where our grease trap was so backed up it affected our plumbing because they never came to service us on time.
At another time, their technicians didn't clean our grease traps properly it heavily affected our plumbing where our sinks and floor drains would get backed up & flood; it was an ongoing issue for a couple of months. It wasn't until we asked a friend who was a contractor to help us look into it they we saw that they never properly cleaned the inner layer of our grease trap. When we reached out for them to address it, they again got defensive & neglected to own up to the issue. I mean, isn't it your job to know what kind of trap you're cleaning to ensure it gets cleaned properly.
Our service calls aren't for personal use - we use them for both of our cafes. For any individuals looking into this company, take this as a warning call. I also know for a fact that when I had searched this company originally, they had more than 2 reviews. Stay away from this company they're absolutely terrible & not worth your time or money