Plumbing reviews in Elizabeth City, North Carolina

Just moved to EC...bought an older home that had been vacant for three years. Called Dickson plumbing and Richard promptly came over, discussed the various issues, sent me a professional quote and set up a date and time to come fix me up. He was LICENSED, on time, professional, and kind. Did what he said he was going to do when he said he was going to do it and did the work per code (inspector involved). I feel like his company is one of the few I can trust. He is now my plumber. Period.

Always has the businesses best interest first. Richard is on time, very responsive and respectful. His work is top notch. He will help you figure out what you need as well. I would recommend his business to everyone.

Richard was very professional and upfront. He explained the procedures and challenges he faced with the shower installation. I would definitely use Dickson Plumbing in the future.

Richard arrived at my home on time. He is very professional and friendly and explained everything that he was doing. Thank you for taking care of our plumbing problem so quickly.

Richard does exceptional work. Always on time, knowledgeable and goes the extra step for his customers. Highly recommend!

He came out in a crisis on short notice and got us up and running in a few hours. He ran the camera in as many times as he needed to ensure he got it right. Professional and cares about his work. Highly recommend this company!!!

This plumbing company is 100+++++++
Amazing customer service
THE MAN IS AMAZING !!!!
HIS WORK SHOULD BE PUT IN THE SMITHSONIAN MUSEUM
IF I HAD A PROJECT IN ALASKA I WOULD USE HIM !!!!! HE IS AWESOME

I previously treated this company 5 stars but now I can't ever get a hold of them. I need my water heater repaired but everytime I try to schedule an appointment is says no days are available. When I try calling them no one answers. I may have to go somewhere else if this continues.

Had a busted pipe in the crawl space, called Dickson at 5:30 PM when most other plumbers are closed. I was surprised when Richard picked up and was here within 15 minutes! He got the problem resolved within half an hour and at a fair price. By far the best experience I’ve had with a service technician since I moved here 3 months ago.

Mr. Dickson was perfessional from our initial conversation until all of our plumbing needs were taken care of. If you are looking for a honest, reliable, hardworking plumber give him a call you will not be disappointed! Highly recommended and will definitely use him again if we run into anymore plumbing issues!

Our pipes were old quest from 1994 when our house was built. We had about 20 shark bites under the house and constant small leaks. The pump always cut on. I called Dickson Plumbing and they put me on the schedule. Mr. Dickson came out and was top notch. No other way to put it. He replaced all of our plumbing from the fixtures to the pump. My wife was home with our three kids both days he worked. One of our kids is under a year and needed naps. Mr. Dickson not only understood, but he was quiet and gave my wife plenty of notice of when he would need to make noise. I feel bad that he moved a lot of our junk around to get to the pipes, and he cleaned up everything. Spotless. We plan to do a diy remodel on our master bathroom and shower this fall and I told him we didn't need new faucets in there (the one we had didn't work) We have been using our kids bathroom. He went ahead and put new fixtures in our bathroom free of charge. He said "you never know what may happen and if you can't do the diy remodel soon I wanted to make sure you weren't stuck using your kids bathroom." Totally unexpected but we are so appreciative. I'm going to have him come back soon and replace our pump. I won't even bother getting other quotes. We bought our house as a foreclosure 5 years ago and while we have done a lot of diy remodeling some things I just can't do. Of all the private businesses we have had out here, Dickson Plumbing is at the top!

Came out next day. On a Sunday! Very personable, very knowledgeable, quick and reliable. What more could you want? I highly recommend Dickson Plumbing for any plumbing needs.

Responded to my phone call within a few hours to fix a stubborn sink clog. I am very pleased with their work and will not hesitate to recommend or call again if necessary. Thanks!

I will use the company always for any future plumbing issues. Great job. Very professional

This was the only company in town that I could manage to get to my house after a lot of attempts… several gave me dates to show up and and just didn’t, never called back, couldn’t even schedule, etc. The process of scheduling with Dickson was pleasant and about a week out. I was not in town when the work was done, I had our roommate let them in. Richard Dickson showed up early—with appropriate notice—and very promptly quoted us over the phone and handled the situation on the spot for an affordable cost. We waited the recommended time to use our bathroom, and there was still a minor leak. They came back the next morning and found that our shower panel needed replacing as well, and explained how to go forward with the process. We will hire them again.

Was very professional and told us what his plan was. Was up front about all issues with hot water heaters. Highly recommend his services. Will definitely have him come back for any other issues we have.

Mr. Dickson and his helper were friendly and courteous. They handled a difficult repair with a creative, minimally intrusive solution. They cleaned up after themselves beautifully! I will definitely recommend them to my friends.

Had the BEST emergency assistance from Richard when a pipe under the house burst and we had no water. He came right over and explained in detail what happened and why and then had it fixed in no time.
very knowledgeable and helpful.

Thank you so much for getting us back up and running so quick, Richard!

Kylie

Excellent customer service. Would recommend this company.

Our previous contractor plumbed the kitchen sink during an addition to our house; we continued to have leaking from the P-trap nut that could not be controlled. Dickson came to service and explained that it was mechanically incorrect and missing some elements. He had to replumb and add a vent to it which involved opening the wall. I also have 3 external spigots that were in disrepair (one had a split in the stem). He walked us through each of the repairs and explained everything as he went. He was punctual, professional, and polite. Great experience and customer service. We have already booked our next service job and will be using him for our 2 rentals as well!

Richard Dickson is definitely and highly recommended for any type of plumbing repairs. He communicates very clearly and efficiently with us via all texting and answering questions.