Fire Damage Restoration reviews in Garner, North Carolina

Excelente equipo de trabajo, el Sr Mike es súper receptivo, diligente, buscando siempre la mejor solución y con acabados de primera. Terminaron el trabajo en nuestro hogar mucho antes de lo acordado. Quiero hacerle un reconocimiento especial a la señora Patricia; ya que desde el primer día estuvo siempre en comunicación constante conmigo. Cuidando mi casa y nuestras cosas de manera excepcional. Quedamos muy satisfechos con el trabajo y la prontitud con que terminaron. Estoy súper feliz de regresar a mi hogar 👍🏼 Recomendados al 💯

Great experience!!

I would not recommend. Just my personal opinion

Great communication. Finished early. Professional and high quality workmanship.

These people are great they do alot for people in need in the community they are very professional and nice they gave me food when I was need thank you guys may God bless you always

I’ve used Encore a number of times. They have been great to work with every time. Highly recommend.

Absolutely unprofessional and terrible service. They schedule work come in and just leave you out in the middle without even finishing 1/4 of the job saying another job came up and their boss wants them there right now and he doesn’t care wether this job is finished or not. Put us through hell and we took the whole day off just to get this work done and they just left. We never have dealt with this type of service from anyone, So save yourself a headache and avoid this company or their services.

Troy Sessoms was very professional and did wonderful work. Also worked fast but reliable.Job was done right and looked good. He took pride in the work he did.

Great company with an amazing staff. They really care. They are giving back to the community with supplies to help with the global Covid-19 threat and I just think it’s just remarkable of them. We should all flood their business with referrals and business to show how we value them. Absolutely awesome lovely people

We were told to use Encore through our insurance company when we had a claim. They did not show up when they said they would, did not complete work, and also told us it would be complete in 1 day - while it took more than 3 days and the services were not complete. I would never recommend this company to ANYONE.

Justin E. was an impressive representative for the company. Professional, thorough and entirely communicative. At no time did I feel as though I was unaware of what the problem was and how it was going to be addressed and corrected. I’m grateful and pleased with the effort and results.

Brayan and Edward came and did an excellent job, they were very professional and friendly, my window shade fell which had nothing to do with them but he put it back in place, very resourceful and respectful, both need a raise. If I ran the company these are the type of guys I would have working for me. Job well done

Tim came out on a Sunday of new years weekend as soon as he got my message within 45 minutes! I went over what I wanted him to get done for me and he did just that asked about other things but I felt I could tackle those myself. I’m a very personal person when it comes to inside my home and he completely understood my OCD with it and never went to my home without informing me before hand! I hope to never ever need his services again as this was a fire but those who need help he is your go to guy 100%! Thank you for everything!

I have had the opportunity to work with Chris Rourke from Encore RRC. Very professional, and quality of the work was top notch. Would recommend for anyone looking for remodel/carpentry work completed. These guys are amazing!

I called encore after dealing with other contractors and nearly 2yrs from when we started dealing with this mess. They came out the same day and started the reconstruction work within a week. They were very responsive to any areas I felt needed touch up and made sure I was satisfied with everything before signing off. I’d highly recommend them.

Justin came out to work on our home and was awesome. Professional, organized, VERY respectful, and did a great job.
Based on my one experience with this company, I would recommend them. (Or at least Justin.) Great experience.

Mike, Allen, and the whole team at encore are simply great. Their project management, attention to detail, and communication skills should be a template for all general contractors. Every project we have worked on together, has been flawless and on schedule. Mike also has another great talent that’s hard to find which is problem solving. Thank you Encore for always sailing a smooth ship.

I live on Walnut Creek Drive, Clayton NC. The work Justin did is impeccable. He was extremely professional, polite, courteous and extremely informative throughout the whole job. Extremely hard worker and very meticulous about his work. Excellent service- thanks to Justin- this is the type employee you want to keep and keep happy. Thank you for a great JOB!!!

I can't say enough positive things about my experience with Encore. They were incredibly professional and responsive throughout a stressful restoration process. I highly recommend them.

After previous workers hired by our leasing company botched a simple plumbing issue which caused several complications to our home, Justin came to the rescue and made sure we were taken care of properly. The previous company made a sizable hole in the drywall in our upstairs bedroom that was never closed after “fixing” a small plumbing issue with the shower. This “fix” resulted in mold growing over the back wall and roof of our garage as there was still a leak, and was left unnoticed and untreated for over a YEAR because our leasing company never sent anyone out. Justin immediately recognized what the problem was after an initial diagnosis, he realized that the leak that was supposedly fixed, was in fact, still leaking. As a result the job took longer than he expected, but the results were phenomenal. I’m happy that our family is able to use our garage again without the need to worry about all the mold. Would definitely recommend for your home, Thanks, Justin!

I was referred to Encore by my Realtor as he had positive experiences in the past and I wasn't disappointed. Hector and John did a very good job on our bathroom and were very patient and polite and even answered lots of my questions regarding things unrelated to what they were working on. I'll definitely use them again.