All reviews for Home Comfort Systems

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    5

    We found Dustin through Yelp, which didn’t give me a good experience in the past when looking for another service company. But last winter when an emergency heating problem occurred, I thought I would give Yelp another chance. Surprisingly, dealing with Hone Comfort and Dustin is a satisfactory experience so far.. Dustin is courteous, prompt and knowledgeable. He gave us good advice, he worked hard and is a sincere person. He just came did a 6 month maintenance for us. We will hire him and his company for future projects.

    5

    My 5 year old HVAC stop working and after dragging my feet on getting it fixed... I did a quick search on the web and found Home Comfort Systems and gave them a call. I was able to get appointment later that day. There were 2 issues one of which was causing my system not to work and the other issue was a part that was going out and could cause problems later on. My tech Jonathan T. was very professional and did a great job of explaining his work. The first issue was fixed that day and the second issue was done 2 days later. Jonathan T and Home Comfort Systems is highly recommended.

    5

    When I sent a message out through Yelp, Dustin quickly responded with one of the better prices. He was upfront with the cost, he came on time and explained everything thoroughly. He spent a lot of time with details and went above and beyond doing a diagnostic assessment on our AC that stopped cooling. He discovered a leak and fixed it that day. Within three hours we had cool air in the house again. He also gave us a membership discount which pretty much waived the diagnostic fee. He also followed up via email text and voicemail to make sure everything was OK.

    5

    Response was immediate, arrived right in time for the appointment. The technician was polite, knowledgeable, and found the issue quickly. I would recommend this company for any HVAC needs!

    5

    I had a great experience with Dustin and Home Comfort Systems. He was honest about what maintenance items needed to be done and which could wait - he was not trying to sell me on anything I didn’t need. He replaces a couple of parts quickly and on-time. He also helped me evaluate the need for a whole home humidifier. I will definitely continue to use Home Comfort Systems in the future. Thanks!

    5

    》professional & friendly

    》very respectful to me & my property

    》very timely.. had a Technician come out the same day I called

    》came twice & added freon to give me some relief from the heat.. until the install could be done

    》process to get financial help via their partner went very well

    *** They went above & beyond to get my new system installed in 7 days. I definitely recommend this company.. thanks JT & Dustin for a job well done!! :)

    5

    Had them service both of our units, which are older. They performed the service we requested and gave some recommendations for the units. There was no pressure or upsell to move forward with any of the recommendations, which is greatly appreciated. Overall very satisfied with their services and would recommend.

    5

    Excellent service. I had a competitor come out first, tried to have me replace my entire system. I didn’t tell Dustin that. Dustin was professional, timely, and pleasant. He did extremely thorough inspection and provided a detailed explanation and options going forward.And if you haven’t guessed I didn’t need a system replacement. Will recommend to neighbors. Very pleased.

    5

    I rarely post reviews, but I felt it necessary to share my positive experience with this company. I will make this as brief as possible. I have a very old hvac system, and beginning in April my husband and I began getting estimates hoping our current system would last until the fall. We had not made a decision regarding who we would hire to install the new unit.
    The air conditioner was working well all summer until I came home around 5:30 pm last Thursday and the temperature was 78 degrees. I called a company close to my home and they sent someone within 1 hour to see what the issue was. The technician come out and said he wasn't sure what the issue was but the air was back on. I was so relieved and grateful because my mom lives with us. When I arrived home on Friday evening, the temperature was again at 78 degrees.
    I searched again for another company close to home and decided to try Home Comfort Systems. Although it was after 5:00, they were able to find a technican, Johnathan that was willing to leave his last job and stop by the house to see if he could get the system going. He was there until dark. Finally, he came to the door and said I am so sorry, but I am not sure what is going on...I thought what I did would work, but it is not working. He then said let me check your thermostat again and he reset it. He apologized again, but he said I called my manager and we can both come back tomorrow at 8:00 am Saturday morning to look at it together. He was very concerned that we would not have air and asked if I needed a fan. I told him I had a fan in the garage and I would see him tomorrow morning at 8:00 am. I then realized I had not paid him and asked how much do I owe you he said don't worry about it we will back in the morning. As soon as he left, I went to the garage and got the fan and took it upstairs to my mom, I heard the doorbell ring. It was Johnathan. He said as I was getting ready to leave and I think the unit came on, can I come in and check your vent. The air was working!!!!! The air has worked since. When we met on Saturday, Dustin and Johnathan discussed the good, better, and best estimates base on our needs, and budget.
    I am impressed by them taking the time to meet with me while ensuring that the unit is working as best as it can. They are both compassionate, have integrity, and diligent. I would highly recommend this company to my family and friends.

    5

    I am so incredibly impressed with Home Comfort Systems! If I could give them a million stars, I would. I had an old gas pack AC unit that I knew needed to be replaced soon. One very hot Saturday night in July it decided to stop working. I called at least 2 different ‘emergency’ companies to come out and neither had a technician available on a weekend. I called Home Comfort on Tuesday afternoon and they had someone here first thing Wednesday morning. Dustin, who is also the owner of the company, came out with his technician and figured out what the issue was within minutes and was able to fix the issue asap. He also was able to provide me with a few quotes on different systems and explain the differences between them. He was very patient and answered all of my questions. I did not set up an appointment for a replacement right away due to the heat we had this summer and having animals in the house. Dustin kept in touch, reaching out to see if I had any questions. Most of all to make sure my unit was still running ok. I contacted him numerous times with a million questions and he took the time to answer every one. He never pushed for me to make an appointment or pushed me in 1 direction or the other, system-wise.
    I finally had my new system installed yesterday. Dustin and his technicians showed up on time, were very professional, kind, courteous and just great guys. They worked throughout the entire day, never taking a break. The job turned out to be a bit more work than expected but they got it done, and in only 1 day! They cleaned up everything before they left and made sure to ask if I had any questions regarding the new system.
    I can’t say enough about Dustin and his team! Customer Service seems to be a thing of the past these days. Not with this company! They go above and beyond to satisfy their customers, and it’s so refreshing! I had at least 10 different companies come to give me quotes on a new unit, and none compared to Home Comfort Systems. I am so glad I chose Home Comfort Systems to replace my old ancient AC unit! I can’t say enough about this company. If you are looking for a HVAC company and want outstanding customer service, call Dustin and his team, you won’t be sorry!

    5

    I had a very old HVAC system that finally reached its end-of life. replaced by Home Comfort Systems. Dustin explained 3 replacement options and was very patient and thorough with answering my questions. A decision was made, and the new system was installed to perfection.

    When choosing an HVAC company, I wanted to ensure I was getting a quality product at a fair price, but just as, or even more importantly, I wanted to hire a company who had years of experience with installation and maintenance. I consider the HVAC an investment in my home and want to protect that investment in the years to come. Dustin cares about making his customers happy and he stands behind his work. The reviews are there. No doubt I chose the right company. Highly recommend!

    5

    We are extremely satisfied and happy with our new ac and furnace installation. Dustin was very respectful, fair, and professional. Covering floor areas and feet to care for our house as well as closing doors behind them as they went back and forth working. Price matched this company with 4 others and price was very fair and well worth the value of the new system. Job completed ahead of schedule and done right. So happy we chose Dustin and would recommend him to others as he did a great job and we will be a customer for life and only trust him for any future concerns..
    Thank you Dustin!!

    5

    I just wanted to give a shout out to Home Comfort Systems for their honesty, integrity and friendliness. We ended up using a different company for our new HVAC installation but it was through no fault of anyone at Home Comfort and, under different circumstances, we absolutely would have used this company. I really appreciated their effort to get our business and I can't say I've ever dealt with a company as transparent and honest as these guys. I definitely recommend checking out Home Comfort Systems!

    5

    Last year I replaced two A/C units with Home Comfort System. My purchase included two free maintenance services. They remind me timely and technicians are very courteous. This summer one of units had a leak and it did not cool down. It was not the unit itself. but the pipe in the attic. They sent a technician on the same day. I did not only buy the units from them, but also the after care. I am very satisfied with their service. Thank you!!

    5

    Jaden was great.. meticulous and good communicator!
    I am so happy to have this company helping me!

    5

    I’m a newer customer with a yearly contract that started last fall. Home comfort techs have been here twice for routine inspections and once to install a filter system. The ease of making appointments and the friendliness and professionalism of the techs are the best we’ve seen. 5/5 and highly recommended.

    Fred Cosco

    5

    Dustin provided excellent service for us today. He went over multiple options and made reasonable recommendations. He was very thorough and pleasant to work with. Highly recommend this company.

    5

    Dustin came out to see what was wrong with my unit and they found out that my condensation line was clogged and that the person that installed the condensation line did at minimum code. They had to cut the line and install a new p-trap with a cleanout on top. These guys always impress me with there knowledge and customer service. 5 star service!
    Thanks Home Comfort Systems!

    5

    Quickly came out to fix my AC problems. Dustin was thorough, respectful, and fixed the problem fast. Christy from their scheduling team was also incredibly sweet and understanding. I would recommend!

    5

    I started with Home Comfort Systems a few years ago and am glad I did. They are super, and honest. The tenant in a house I rent out notified me that the AC was not working about two weeks ago. I was in Europe at the time and contacted Home Comfort from there. I asked them to do whatever needed to be done, essentially giving them a blank check. They checked it out the next morning, found a dirty switch, cleaned it and charged me $81 total. Companies don’t get better than that.

    5

    So glad I went with Home Comfort Systems! Had same day appointments, showed up on time, clearly communicated, and most importantly fixed my AC for a reasonable price! Thank you Christy and Jaylen for all your hardwork!