Water Damage Restoration reviews in Greensboro, North Carolina

We had a leak in the restroom and Brandon White was sent to us to fix the issue. Very professional , quick, and friendly. Thank you for the great work!!

On January 9, 2024, our sump pump mal-functioned, and the heavy rain caused a flood in our basement. The next day, we contacted Servpro, and by the end of the day, a work crew was on site. The team leader, Joe Watson, was able to get the sump pump running, and by the morning of the 11th, the basement was substantially drained. Joe's co-workers on that call were Kelin and James, and they were all very solicitous in assuring that there was no serious damage to any of the items in the basement. On the 11th, Joe returned with Spencer Logan, and they set up a number of fans and a dehumidifier to start the drying out process. By the end of the day on the 12th, the drying process was all but complete, and the equipment was removed on the the 13th. Servpro's personnel were professional in every way, and thanks to their timely attention to the water removal and mold remediation application, any potential for damage was minimized. We would not hesitate to recommend Servpro for their services and to use them again ourselves

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10/10 I highly recommend! 4 awesome men came to assist me from water damage and their customer service was out of this world. They came in and explained everything and began to demo. When I tell you honest, hard working people are hard to find now days and these men were extraordinary. Thank you: DJ, LOGAN.WILLIE, and JACK! I am so grateful to have met you men and I appreciate you all. I will continue to spread the word of just how great Servpro and staff are! There is no doubt in my mind if u ever have another event I will ask for Servpro. ⭐️⭐️⭐️⭐️⭐️, you guys are the dream team, hands down!!! Thank you!!

I called Servpro to have them come clean a few rugs for me. When they got here I showed Rodney the ones I wanted clean, and when he was done they looked like brand new rugs!!! I will definitely be calling them again when I need them cleaned!!!!

We had a bit of a flood in our basement during Helene. UGGG! Servpro was quick to respond. Its been a process but we are now mold and mildew free thanks to Servpro! Quick, efficient and a very smooth process. I would highly recommend them!!

I had a fire in my kitchen and had Servpro come out. Let me just tell you Rodney done an amazing job with getting the smoke smell out of my home!!! Big shout out to Rodney and his team at Servpro!

The restoration service was done properly. Transparent in all aspect of the process from start to finish. Great communicator with a great price. Would recommend 1000 percent and they have earned a loyal customer. Quality work with great turn around.

Servpro was able to resolve an issue that I had in an apartment home very efficiently and effectively. Leanne, the Sales and Marketing Manager made sure we were taken care from the moment I contacted her. She made the process simple for me. I definitely recommend calling Leanne with Servpro if their services are ever needed.

We just had service by ServPro and the different colleagues Logan, DJ, JC, Rodney, Willy, and Spencer all were just amazing! Very professional, very caring, very compassionate to our needs. Also, they were incredibly thorough and communicative about what they were doing and how long things would take. I would recommend ServPro and Logan, DJ, JC, Rodney, Willie, and Spencer to anyone who needs this kind of service.

We are just so thrilled at the job that DJ, Logan & Klein with ServPro did for us! They investigated the areas they thought might be affected (besides the places we thought) and found others and explained to us the processes they would be doing. They reassured me about other contractor would would be out to remove all my cabinets so they could get the flooring work done and dried out. They were very professional and courteous and explained everything in detail and kept our adjuster informed as well. I would DEFINITELY recommend them highly! Thank you so much guys! You’re the best, but hope we don’t have to see you anymore!! LOL

Jennie & Kelly McNamara

I called Servpro for some smoke damage in my home. They sent Rodney out an he and he was nice, respectful, an very helpful through the whole process. They are a great company with great employees.

On February 29, 2024 (9pm) we had a water pipe burst in the ceiling of our living room. The water settled between our living room and dining room and the ceiling fell onto the hardwood floors between the two rooms showering water everywhere. The next day we called for help. The plumber showed up at 9 am and SERVPRO was right there as he was finishing and immediately removed everything that got wet and started drying things out with numerous fans. DJ and Logan worked fast and DJ explained everything they were doing. After six days of drying, we are ready for renovation. DJ and Logan did a great job and we were very impressed by how fast they got here and remedied the situation. Highly recommend SERVPRO and these two friendly, knowledgeable, and professional employees.

Rodney came to my house and I had severe water damage and fixed it and have not had any more problems and it was very nice of him. He came in my house with the best intentions to help me. and im very grateful.

JC and Rodney were outstanding to work with. They were very conscientious and professional. They went the extra mile to keep our house clean. They made sure all the areas were dry. They did a great job communicating throughout the entire process. I could not have had a better experience considering the water damage in our house. I highly recommend using JC and Rodney through ServePro.

DJ, CJ and David were most helpful in helping us understand our water damage issues and the best way to solve them. Completely professional and compassionate. We did not feel at all pressured to make any decisions quickly. We would call Service Pro again.

Servpro made it easy. They were clear and concise through the quoting process all the way through the mold remediation. Due to tight finances I had to do the encapsulation myself and they talked me through that as week. They cared not only about their part of the process but also making sure the rest of the project set my family up for success. That makes them part of the family now!

Last night I went into my sunroom and found that part of the ceiling had fallen. There was insulation ALL OVER !!!! I spoke with my insurance company and then instructed me to call someone in to help
clean the area. I called Serpro, not really knowing anything about them. I was more than lucky to choose this company. Two of the nicest fellows came out to help put some order back into my life! Both Alex and Xavier were absolutely amazing. They worked well and fast as a team. I could go on about how nice they were but I think folks really want to know the caliber of their work. They both were excellent, efficient, respectful, and proficient.
I recommend this business knowing you will be greatly happy with the outcome.

We had a major leak from the storm last weekend, DJ and his crew responded quickly and arrived within a couple hours. Their quick fix and knowledge allowed us to reopen within 2 days and saved us a ton in water damage.
No BS, no upselling, got the job done and got the job done right, cannot thank them enough!

I called servpro to get my carpets clean. In no time they had Rodney come to my house to do it. He was an all around great guy an done an amazing job I will definitely call an ask for him again when I need my carpets cleaned!

Austin Bruce came out today and was very professional and transparent with me. Will likely use this company in the future.

We had water damage in our bathroom and ServPro arrived promptly the same day. They were very professional and knowledgeable. After assessing the damage, they quickly provided a solution and a timeline for the repairs. Our bathroom now looks like nothing ever happened and exactly what it looked like before the damage!!