HVAC reviews in Holly Springs, North Carolina

4.8 based on 216 reviews Back to the listing
    5

    I would highly recommend Nexus Chimney Services. Patrick's team did a fantastic job installing the cap and chase. They were quick and professional.

    5

    We had Patrick and him team do repairs on our chimney. We started with external repairs and we are going to have him come back for fireplace work. Patrick is very knowledgeable. He has great follow up and his pricing is reasonable. We are very happy with his work. Highly recommend!

    5

    Nexus and Patrick were great to work with! We had a problem with a leaky chimney/mantelpiece due to water penetration through the bricks and cracks in the top, as well as a too-small cap. We got quotes from four different chimney companies, and due to the sharp angle of the roof and height of the chimney these were not cheap - but Nexus gave us the best price and confidence in their approach. They put every part of the service (powerwash, waterproofing, custom cap, corbeling, crown repair) as line items with details, in writing, and explained it all to us with photographs. The work was completed in a day (except for a complimentary removal of an old satellite dish that they came back to do). So far it has held up through 1 heavy rain storm, so we are hopeful that the summer storm season will go well. Definitely recommend them - and Patrick was so nice!

    5

    We returned to our Chapel Hill home Tuesday night exhausted after working hard for 7 hours rehabbing a 1860 log cabin. As I walked through the house, I heard one of my cats crying out and thought he was on the roof - as he had just learned to do! Sadly as I walked to the front door, I realized that his cries were not coming from above but from the top of wood stove fireplace insert - inside the fireplace. My husband climbed on the roof, lowered a towel and tried to coax the cat to climb out of the chimney - to no avail. We hardly slept Tuesday night. Wednesday morning we agreed that we needed professional help to extract him. I started calling chimney sweep vendors with no luck talking to anyone until I dialed Nexus and found Adam! After I explained our situation, he talked to the owner who found a stopping spot on his job, packed up tools, and arrived two hours after I called. For the next 90 minutes, we watched the Nexus workers carefully cut out our 30 year old Black Bart wood stove. All of a sudden, one of the shouted to stop cutting metal and called me over to show me one paw on top of the old unit. With care, we coaxed Bolo out of the fireplace and into a cat cage. On Nexus advice that the cat had inhaled toxic fumes for the past hour, I drove Bolo to an emergency surgical vet immediately rather than try to give him a shower. And the cost for the extraction was very reasonable. Trust Nexus with your needs as I did mine!

    5

    I called nexus after another chimney service was unable to get my gas fireplace working in my new house after 3 hours. Jason from Nexus was able to get me up and running in about 15mins. Incredible service and very knowledgeable technician. I can't recommend these guys enough. Would give them 6 stars if I could. Highly recommended.

    5

    Great Job! Nexus worked with me to do a custom cap to my specs and it turned out great.

    5

    The service technician was very nice and knowledgeable. Our fireplace is now clean and working great.

    5

    Communication was super clear. All Qs were answered without hesitation and in a way I could understand. No impatience with all the Qs & follow up Qs. They were prompt, showed up when scheduled, even gave a heads up when on the way. I would highly recommend Nexus to anyone & everyone. Customer Sevice is obviously important to them and it showed in professionalism, courtesy, and quick response time. I am very happy to have chosen Nexus to do the work the chimney needed. I will definitely be reaching out to them again with any fireplace or chimney needs!!

    5

    Nexus did a fantastic job replacing a rusted, flimsy 24-gauge chimney chase cover with a custom-manufactured, 18 gauge cover that looks great and will probably outlast the house. We appreciated their timely appointment, quick estimate, fair pricing, and even beating their scheduled installation date by a few days.

    5

    This crew is professional and easy to have around while completing the work. They keep thorough documentation of the quality, I trust that they care abotu quality.

    5

    Nexus Chimney did an excellent job cleaning, repairing and replacing my chimney chase cover. Patrick is prompt and very professional. I would highly recommend this company!

    5

    Very professional and courteous staff. The communication was top notch which is so rare these days. I understood they were booked out as people want to get their chimneys clean to have fires in the winter months, so It was refreshing when they attempted to fit me in to a cancelation spot.

    We wanted to make sure our fireplace and chimney was safe to use as it hadn't been used in years.

    The gentlemen also provided extensive information to the work that was done.

    We will definitely be recommending.

    5

    We had a great experience working with Nexus for the installation of a new chimney chase cover. They were fast, efficient and very reasonably priced by comparison their competition. Recommend.

    5

    Excellent to work with and incredibly friendly service! They cleaned and sealed our brick, repaired the cap, and added a beautiful decorative top. Highly recommend — these guys are the best around!

    5

    Nexus was able to get someone out to examine my chimney right away and provided a very reasonable quote for the repairs. The work was done quickly and I appreciated all the pictures they took of the repairs made. Very happy with my experience.

    5

    Patrick and his team at Nexus Chimney Services did great work on our woodburning insert, as well as needed maintenance and improvements on our flue, exterior chimney, and chimney cap. We wholeheartedly recommend their services.

    5

    Wow! I got an estimate from Nexus two years ago, but couldn't afford it. I recently called back and the estimate from two years ago was honored with no additional charges. They arrived on time, did professional work, and responded to my emails promptly. I highly recommend them!

    5

    Great customer service by Josh from Nexus Chimney Service. Very professional and extremely knowledgeable ensuring everything works and you are ready to use your fireplace.

    5

    The team was polite and professional. They even called ahead to let us know they would be delayed due to traffic, which we really appreciated. They took the time to explain everything clearly and showed pictures of the work. They completed waterproofing, repaired the corbeling crown, chimney sweep, and replaced the flue cap. Overall, excellent service and I would definitely recommend them.

    5

    Nexus Chimney is a wonderful company to work with. The owner and crew went the extra mile to help us. We had an odd issue with our chimney. Nexus was able to identify the problem and made a creative and straight-forward fix. I would highly recommend them for all of your fireplace needs.

    5

    We called Nexus Chimney when our home inspector showed us drone photos that our chimney cap was damaged, rusting all over and allowing water to leak down the pipe into the fireplace. Nexus Chimney came out and assessed our situation at no charge and provided a fair estimate. We hired them to replace our chimney chase cover and cap to keep the water out and we now know stainless steel is just a better product to weather the elements. We even had them paint the rust stained siding boards since the previous owners had leftovers in the garage. The repair crew didn't hesitate and everything turned out better than we expected!

    Would highly recommend them for your next project!!