Home Services reviews in Hope Mills, North Carolina

4.9 based on 210 reviews Back to the listing
    5

    Would highly recommend. Even with a full schedule, they were able to fit us in. He did everything we asked in a timely manner and it looks great. Will definitely be returning with other landscaping needs!!! Thanks so much Matt!

    5

    Every time we’ve used Matt and his team, they’ve been awesome! Highly recommend Augusta Lawn Care for any lawn care needs.

    5

    Getting my flowerbeds ready for spring has never been easier. I was dreading trying to find the time to weed, mulch, and upkeep of them. Matt made them look absolutely stunning!!! What would have taken me two weekends was done in a day. I could not believe the the detail he put into them. I wish I would have taken before and after pictures.

    5

    Augusta Lawn Care has been a joy to work with. Top quality, courteous, professional, and reliable. I have recommended Augusta to a friend who also had a great experience with them and I would happily recommend them to anyone in the Fayetteville area.

    5

    Mr. Helmke and Augusta is professional and friendly. He has been cutting my yard for 3 years. He does a great job and everything is always done right. He is able to answer all my questions and concerns with my lawn. He is responsive and accomodating when needed. I recommend these services to anyone looking for lawncare, landscaping or clean-up.

    5

    Our lawn is scheduled for maintenance on a biweekly basis. The invoice is sent electronically once the service is rendered. There’s no hassle, hidden fees and the lawn looks great. Mr. Matt has an excellent work ethic and I highly recommend this company.

    5

    Great customer service! The work is always spectacular. Highly recommend Augusta for any lawn or landscaping care!

    5

    This was my first time using Augusta Lawn Care and they exceeded my expectations. I was really impressed & pleased with their work. I will be using them again for my lawn. I would recommend using their services to anyone.

    5

    I have been so happy with their service and their courtesy and commitment to us as customers. They go above and beyond to help out. They don’t feel like just a lawn service; they feel like family. Thank you, Augusta Lawn Care.

    5

    I hired these guys a few months ago. They always do a great job and address any issues I have.

    5

    Fantastic service, all around! Easy to contact, fast and very reasonable quote, and thorough, quality work. Will definitely be using Augusta again and I highly recommend them. Nowadays, it is rare to find people who do exactly what they say they’ll do and Augusta does just that. Thank you!!!

    5

    Matt has been our lawn care professional for the past two years and is fantastic! He is so reliable, reasonably priced, and easy to communicate with. I never have to wonder about the yard— it always looks great!

    5

    We are very happy with their work. Our yard was Covered with leaves. They came in and did exactly what they quoted us. Worth every dime. Highly recommend them

    5

    We are super happy with Augusta Lawn Care. They have great communication, are reliable and do a fantastic job. It is a real relief to know that my neighbors now have to worry about keeping up with me rather than the other way around. Totally recommend!

    5

    All I can say is WOW! Really easy to deal with, they did a fantastic job! They responded quickly and put me on the schedule so I could enjoy visiting with family instead of worrying about the yard over the holiday. Everything looks great, they really went above and beyond!

    5

    I have been extremely pleased with Augusta
    Lawn Care of Hope Mills…. My yard looks the best it has in years! Matt is very easy to work with and responds to messages in a very timely manner. Excellent work ethic!

    5

    Augusta Lawn Care are reasonably priced, great communication and provide a wide range of services.

    1

    Mat did exceptional work for my properties at first, which is why I hired him. However, on one visit when he brought HELP, I noticed the quality of service wasn’t the same. When I pointed this out to Mat, his response was to stop servicing my properties altogether.

    I believe this decision was partly influenced by my neighbor, who had a confrontation with Mat about leaves blowing onto their property. Mat told me he assured the neighbor he would address the issue but felt the complaint was unreasonable, saying something like, “Really, all these leaves? What exactly did I blow over here?”

    When I followed up about some succulents Mat had disturbed previously—and again this time—I also noticed he had serviced my neighbor’s entire property at my expense. I told Mat this wasn’t fair to me and suggested using a tarp in the future.

    Apparently, speaking up about service quality and fairness gets you “fired” from your lawn guy. As they say, the beat goes on.

    XXXXXX
    Admit my neighbor SCARED you away. LOL!!!! Absolutely zero conflicts HERE. We live in PEACE & HAPPINESS here!! Prayers go out to anyone whom you're speaking of below or as you wrote here "I see that you decided to post a bad review, no problem. You actually helped my Google algorithm because it gives me a chance to respond, and people actually pay more attention to the business response to bad reviews than anything else.

    While I truly regret that our working relationship did not meet your expectations, I want to acknowledge the concerns you’ve raised. From the beginning, I made every effort to assist and accommodate your needs. However, it became clear that we were not able to align on certain aspects, and I made the difficult decision to end our working relationship.

    Throughout our relationship, I felt that our work quality remained high. It was apparent that you were never going to be happy, you enjoy conflict and making others unhappy. I assume that there is a long list of landscapers and other people who would agree. I now understand why you neighbors do not like you, yes several had bad things to say about about you.

    The individual helping yesterday was my father, he was simply wanting to help during his brief visit, he is an amazing person and I cherish having him with me to be part of building my business. I always strive to maintain high standards, and I appreciate your role in helping me identify areas to improve.

    Though this was my first 1-star review, I will use it as a learning experience and a reminder of the importance of avoiding clients like you in the future Thank you again for your feedback. I hope you find success in your future endeavors."

    5

    Amazing customer service. Very professional service as well. Highly recommended. I’ve told all my friends and family in the local area about you guys. :)

    5

    I am beyond impressed with the quality of work and service this company offers. Matt explained everything to me upfront and made sure that understood what needed to be done to maintain my yard. I highly recommend him to anyone that needs to have good quality work done at a fair price.

    5

    Absolutely incredible service. I don’t know how they got it done so quickly! The whole process of getting a quote and having someone sent out was smooth and you pay online. I neglected my yard for several years and in a few hours it was all cleaned up. I have several pine trees and a large leaf tree in my front yard.