HVAC reviews in Jamestown, North Carolina

5.0 based on 52 reviews Back to the listing
    5

    Great service! Very professional, knowledgeable, and personable.

    5

    I had a problem with my AC. Called and they was there in about 45 min. The service guy was great had me back up and going in less than a n hour. I definitely recommend them to anyone.

    5

    Honest and reliable. Others said we needed $$$ in repairs. Absolute Comfort said we didn’t need it.

    5

    We have been using Absolute Comfort for 6-7 years. We decided to work with them because of their approach while we were seeking a 2nd opinion on the repair of our system. They were able to repair the system and it is still being serviced annually by Absolute Comfort.

    My husband and I were reflecting on what a pleasure it is to speak with each technician that comes to the house. No pushy sales and honest explanations of what going on with our system. So refreshing!

    5

    Along with our maintenance service the technician detected a problem with the wiring due to a rodent’s nest. They were back the next day and took care of the repairs with no issue. All is working perfectly fine. As always, all the techs that we’ve had have been incredibly nice, professional and always try to do their best for us. The receptionists are as welcoming as can be . We love Absolute Comfort.

    5

    Eric was very professional, informative and courteous. He also gave us some quick tips. He thoroughly checked our unit and found the problem. I would highly recommend Absolute Comfort Cooling and Heating. Thanks for the great service Eric!

    5

    Eric came on time and explained in detail the steps he was doing to maintain our two systems. Most importantly he gave an honest evaluation on the condition and performance of our system and did not try to push us into replacing it even though we have an older system. He left that decision up to us and offered to have someone from Absolute come out to give us a detailed quote when we feel ready to take that step, but Eric assured me that through proper maintenance these systems have a lot of life left in them. I appreciated the honesty and professionalism of Eric. You don’t see that today and it shows that Absolute is a very reputable company. I’m glad we made the switch and are now using them!

    5

    Neal was at our home today to do routine maintenance today. I am so impressed with the integrity of this company. Just met Nancy at church last week, for the first time, even though we have been using Absolute Comfort for our heating and cooling needs for more than 35 years now. It was so good to talk to her and hear about how the company started, and how they still intend to serve the community well with their services for the future. The Lord has blessed you as a company, as you have gone about blessing others! Thank you.

    5

    Absolutely great folks. Gave us a fair estimate on replacing our 25 year old a/c and our 25 year old gas furnace. Work was done on time and the install folks were friendly and efficient. They also properly wore the outside a/c unit (which was not wired properly by the previous owners). Called them back for maintenance service and the technician was great. I rate them 10 out of 10!

    5

    Absolute Comfort has been our HVAC service provider for nearly ten years. The office and technical staff provide professional, reliable service at competitive costs.

    5

    Thank you, Ocl for coming on Saturday and fixing our heat! 10 out of 10!! Thank you again Ocl.

    5

    I was referred to Absolute by a friend. So glad I was! They responded quickly, arrived promptly and did my heating repairs thoroughly and for a fair price. I not only will use them going forward, but will refer them to as many folks as I can. Thank you Absolute!!!

    5

    We love this company. Every interaction we’ve had with them has been so pleasant. They are responsive, thorough, and do good work. We especially appreciate Steve, who helped come up with several solutions for the HVAC system in our near century old home.

    5

    I had been told I needed a new unit by another company, so had Absolute Comfort
    out to quote me a new unit or let me know if i could fix this one. He said it was low on freon but he could fill it and it might last until the end of summer or for years. He also quoted a very good price on a new unit. I chose the temporary fix, but will definitely call them to replace when the time comes. They were highly recommended by several friends and I now see why!

    5

    Absolute Comfort is the best and most reliable heating and air company on the planet. Called this morning and repair and a new thermostat is installed! Eric did an amazing job!

    5

    I highly recommend Absolute Comfort. Our AC malfunctioned after hours on the hottest day in 14 years, but their responsive technician, Eric, arrived within 30 min and fixed the issue in an hour. Their high level of service, reliability, and customer-oriented approach truly impressed us.

    5

    If I could give more stars I would. We have an older home and have had multiple issues arise. Absolute has come quickly and handled our issues each time. The guys are wonderful and everyone we've ever spoken with in the office has been so attentive and friendly. We would never use anyone else and also refer them to anyone in need.

    5

    Great service today from Absolute. AC quit blowing cold air. Called the office and had the service tech at my house in 2 hours! He was thorough and professional. Found the problem and fixed it in under an hour. Cold air again before noon!

    5

    Absolute Comfort doesn’t just take care of customers for the short term, but go above and beyond to make customers return clients for the long term. We installed a new motor in our furnace in the fall of 2023. In spring of 2024 we had issues with the same motor. Absolute Comfort came and repaired the motor at no charge. A day later, Absolute Comfort called me to let me know the motor was under warranty (which I didn’t know) and wanted to go a head and replace it. I appreciate them doing the right thing. Great family owned company that deserves a shout out and this recommendation.

    5

    Absolute is wonderful! They go above and beyond while being experts that are kind & friendly.

    5

    The overall service provided by Absolute Comfort is exemplary. From customer service to providing service for our units, we could not ask for a better, more professional, experience.