House Cleaning reviews in Kannapolis, North Carolina

4.7 based on 26 reviews Back to the listing
    5

    This is a fantastic local carpet cleaning business in Kannapolis that offers a full range of services and works with trusted subcontractors to make sure customers have a smooth, worry-free experience, especially after unexpected home issues. One thing that really stands out is how clearly they lay out the estimate for the carpet cleaning job, so you know exactly what to expect in terms of work and price. They also help customers handle insurance claims, which makes the whole process easier. After a big water leak affected our carpets and flooring, the team showed up quickly to stop the damage from spreading. Trenton and his crew worked fast to remove the wet carpet and padding, set up fans, and dry everything out. The team was always calm, polite, and professional. We also used their restoration services to fix up the damaged area. Greyson did a great job coordinating the work, which included putting in new insulation, drywall, and carpet, as well as painting and woodwork. Greyson stayed professional and helpful the whole time, and all the subcontractors treated our home with a lot of care. Preston, who oversaw the end of the project, made sure everything was perfect before finishing up. He even took the extra step to clean a large light fixture after reinstalling it, which was a thoughtful touch. Overall, everyone we worked with showed the kind of respect and attention to detail you’d hope for when getting your carpets and home professionally cleaned in Kannapolis.

    5

    I had a really great experience with this carpet cleaning service. I had the carpets in my apartment professionally cleaned, and they looked fresh, bright, and so much better right away. The person I spoke with to book the appointment was very friendly and patient, and they were very understanding when I needed to reschedule because of my busy schedule. Preston, the technician who came out, arrived right on time and was polite and helpful the whole visit. He explained what he was doing in each room and made me feel confident that the carpet cleaning was being done the right way. He worked quickly but was also very thorough, paying close attention to the high traffic areas and leaving everything looking refreshed and well cared for. The pricing was very fair for the quality of the carpet cleaning service, and the whole process was easy from start to finish. I would definitely recommend this service to anyone needing apartment carpet cleaning or a deep carpet refresh.

    5

    We recently moved and wanted a better carpet cleaning service, and we really found a great one. Our neighbors in Kannapolis highly recommended them, and the 4-room carpet cleaning special is a great value. We have had two different technicians, including Shaun, and both were professional, friendly, and very thorough. Every visit has gone smoothly, and our carpets look almost brand new after the cleaning. They do an excellent job removing stains, freshening the carpet fibers, and leaving clean vacuum lines that last and make the whole house feel refreshed. The team is reliable, skilled, and clearly knows how to treat carpet with care. We are very happy with the results and highly recommend this carpet cleaning service.

    5

    Preston did a professional job from start to finish with On Target Carpet Cleaning. He deep cleaned several rooms and removed old carpet stains left by our cat and busy teenagers. We had used rental carpet shampoo machines before, but they never fully lifted the deep set spots. One room had some very old tar-like stains, and we honestly thought we would have to replace the carpet, but he got every stain out. The carpet now looks refreshed, feels cleaner, and has much more life left in it. We also had all the rooms deodorized because our older cat sometimes leaves behind furballs and tracked litter on the carpet. The hot water extraction process made a big difference, and the cleaning felt much more thorough than anything we could do on our own with rented equipment. The carpet dried well, looked brighter, and the whole house smelled fresh afterward. We were very pleased with the results and would definitely recommend this carpet cleaning service based on our experience.

    5

    My Toyota Tacoma had a leak around the front windshield that I did not notice, and after a big storm the whole interior got soaked. It left mildew throughout the carpet, seats, and floor mats, and the smell was very bad. I brought it in for interior carpet cleaning and odor removal, and Preston got started right away. He set up drying equipment and a dehumidifier to pull out the moisture, then gave the full inside a deep clean and disinfecting treatment. By the time I picked up the truck, the interior looked refreshed and felt almost like new again. The carpet, upholstery, and other surfaces were clean, and the mildew odor was gone. I was really impressed with how quickly and carefully the work was done. If you need vehicle interior carpet cleaning, stain treatment, or odor removal, I would definitely recommend this service.

    4

    Jose was AWESOME! professional, our dog loves him. He even showed me the process of the special treatment that needed to be done because of our pet. knowledgeable and informative. I would endorse this company to our friends and family.

    1

    Would leave a zero but 1 star is the minimum! Called today to get pricing for carpet/upholstery the man who picked up the phone stated his name was Mark he was rude and dismissive. He informed me that they don't work in my area which I found to be weird because I googled carpet cleaners near me so I thought maybe I called the wrong place so I checked the page again and sure enough the address is 1.8 miles away from me I called back and explained to Mark that the Web page says that they service this area the man then yelled look I told you We can't help you. Horrible Customer Service

    5

    Bryson showed up right on time and did an incredible job cleaning our basement carpets in Kannapolis. The outcome was astonishing. He also provided useful tips about upkeep and future carpet cleaning needs. I will certainly be contacting On Target Carpet Cleaning again!

    4

    We had our carpet cleaned after an animal had stained it while living under our protective cover during the winter. Trenton and Bryson, from the team, did a remarkable job of eliminating the stains. They were professional, courteous, and arrived right on time in Kannapolis. I would certainly engage their services again.

    5

    I reached out to On Target Carpet Cleaning and they were able to book me in for the following day in Kannapolis. The carpets, area rug and even the sofa all looked as good as new. I was quite satisfied. They even managed to eliminate some old pet stains that the previous cleaning service could never get rid of. I am advising everyone to use their services.

    4

    Greyson was friendly and always on time during his visit. He took the time to educate me about various advancements available in carpet cleaning, but he did not pressure me into any additional services. He was thorough and dedicated to every corner of our Kannapolis home. He even gave our little dog some attention without any fuss! All in all, we received outstanding service from On Target Carpet Cleaning today.

    5

    we had an old persian carpet with lots of stains, faded colors, torn ends, and some threads coming out. the edges were all bent too. it was so bad that if it wasn’t special to us, we might have just thrown it away. after trenton worked on it, he did amazing work and brought it back to life. it took some time, but we didn't mind waiting. the stains were gone, the colors looked fresh again, and he fixed the edges and ends perfectly. really wonderful carpet cleaning and repair, i would recommend this service to anyone.

    4

    thank you so much. i really appreciate on target carpet cleaning. shaun was very thoughtful and went above and beyond by helping me move furniture off the carpet before cleaning and then putting it all back afterward. i’m not as young as i used to be, so this extra help meant a lot to me! it’s great to see a company that truly cares about making sure their customers are completely satisfied. this was the second time working on getting the dog smell out of my carpet, and i believe it finally worked. i’m very grateful!

    5

    I was under the impression that I'd have to get rid of my new carpet! Our kitty fell ill with a bladder infection and ended up having an accident outside of his litter box. I wasn't angry, but after trying 8 different cleaning solutions that promised to remove the odor, I was at my wit's end. My carpet was new, so what could I possibly do? Finally, I began searching for carpet cleaning services and started making calls. Bryson answered immediately and was incredibly friendly. He took the time to explain why the other cleaners weren't working and how his service was guaranteed. We scheduled an appointment for the upcoming Monday and I'm thrilled I reached out to them. Bryson utilized a black light to pinpoint the source of the odor and treated it before cleaning the entire room. He efficiently completed the job in less than an hour, and the cost of $150 was much more economical than purchasing a new carpet. Should my pets have another accident, I'll contact Bryson before wasting $100 on off-the-shelf cleaners. It's been a couple of weeks and my carpet is still spotless, the entire room is fragrant, and I'm so relieved. I appreciate it so much! UPDATE: A year has passed since the carpet was treated and the room still smells wonderful! There has been no return of any unpleasant odors!

    5

    During the freeze storm, our hot water heater froze and flooded the whole house while we were away. When we got home and saw the mess, we called On Target Carpet Cleaning. Bryson arrived first thing in the morning, quickly extracted all the water from our carpets, and set up dehumidifiers and fans to dry everything out. After an inspection, even our insurance adjuster praised the fast and professional work, which saved most of our walls and belongings. Bryson really knows his stuff and did a fantastic job. Highly recommend their carpet cleaning services—six stars!

    4

    The team was very quick to respond when I reached out about carpet cleaning services. Greyson handled all three of my rug cleanings and also did some edge repair, so everything was consistent and well done. The edge repair matched the color and style perfectly, and the cleaning itself was thorough. I appreciated that Greyson gave me an honest estimate about which stains might not come out all the way. The service was professional and they arrived right on time. After the cleaning, I noticed the edge of my dining room rug had some waves, but I was told this should smooth out over time. Overall, I’m happy with the results and have used their carpet cleaning for several rugs, plus an in-home installed carpet cleaning.

    5

    after moving into our first house, we noticed the previous owners had a big dog and there were several urine stains on the upstairs carpets. we wanted to upgrade a lot of things before settling in, but replacing the carpet wasn’t in our budget, so we reached out for carpet cleaning help. preston did a fantastic job getting rid of the odor and most of the stains. the carpets on the stairs and upstairs now look fresh and almost new. preston was very professional, clearly cared about doing a great job, and we will definitely call for carpet cleaning again in the future.

    5

    when i first called on target carpet cleaning, i really didn’t know what to expect, but it turned out even better than i hoped. we were about to move into our new house in kannapolis but didn’t have the keys yet. shaun was super flexible and let me send photos of the carpet areas that needed cleaning. he checked them out and told me he could handle everything, and showed me how to use the website to set up the appointment. the website is honestly the best tool i’ve ever used for scheduling and getting price estimates. every carpet cleaning service is listed with clear prices, so there were no surprises. i knew exactly what i was getting and what it would cost before anything started. the team did an amazing job. the carpets in our new place look fantastic and feel fresh. i’m confident they’ll stay nice for a long time. we’ll definitely call them again for any carpet cleaning or even grout cleaning needs in the future.

    5

    On Target Carpet Cleaning is out of this world. I had a basement carpet that I thought needed to be replaced because it was so dirty, but I was wrong. Trenton arrived right on time, acted very professionally, and carefully checked the carpet before starting. He took his time and made sure the carpet looked almost brand new before he finished. He promised it would be clean, and it was even better than I expected! I will definitely use this service again for all my future carpet cleaning needs and recommend them to everyone I know!

    5

    booking an appointment was simple and quick. the service was great and the prices were excellent. bryson did an amazing job cleaning our carpets and upholstery after a big move, taking special care with our valuable furniture. we’ll definitely call them again for our next carpet cleaning. very professional service. recently, they cleaned the carpets in two homes for us with no pushy upselling, just fantastic work. greyson handled the first house and preston took care of the second—both were professional, kind, and very thorough. they also cleaned a few couches for us again, and the pricing stayed very reasonable. i really love this carpet cleaning company!

    5

    I don’t usually give out 5 stars, but On Target Carpet Cleaning truly earned it. Scheduling my carpet cleaning was very simple—I could call, leave a voicemail, text, or even use Google Assistant. Greyson was a bit delayed for my appointment, but called ahead to let me know and kept me updated, which I appreciated. The delay was minor, just about half an hour. Once Greyson arrived, he got straight to work. He clearly knew what he was doing and made sure to be careful around my walls and other areas, leaving everything in great shape. My over 10-year-old sculpted berber carpet looks almost brand new again. The cleaning was outstanding. The price was $160 for two bedrooms, living room, and hall, which I felt was very fair for the quality and care I received. Highly recommend for anyone looking to get their carpets refreshed and spotless.