House Cleaning reviews in Matthews, North Carolina

Nasim and I are compatible. Easy to be with and always share a chuckle or two. Always responds to my questions in a professional and friendly manner.

Erica and her staff are amazing.they are very thorough and professional. I recommend her to all my friends

I am going to give this company 5 stars all the way. They were dependable, reliable pleasant and so hard working. My house just shined!! A huge thank you!!

I have been using their services for two years and have had fantastic experiences; always on time, responsive, and very professional. I highly recommend working with them.

Thank you Erica for setting me up with Heidi and Maria on short-notice, they are awesome. On time, very efficient and my place is SPOTLESS. Pls thank them for me.

Nasim did such a great job on our home! She was very detail oriented and was always on time / respectful of our home!

I was very happy with this company for a long time. Until all of the good people left minus one. And I started to find things missing from my place! To which Erica did nothing. 3 of my friends were also using this company. All of which are no longer using this service, and some like me are continuing to find items missing from their homes.

Can't say enough about this business! We have the house cleaned bi weekly because I am just too busy to clean it myself. Very punctual, dependable and trustworthy. Would highly recommend!

I have been using CPAS for years now, Erica and her team have always done a fantastic job and I would highly recommend them. I currently have Verna cleaning my house and she does a terrific job!

After the previous cleaning company we had used for almost 10 years closed, I was worried about finding another company that could handle the tasks I needed help with and who I could trust as much. Charlotte Personal Assistant Services was the answer to my prayers!

CPAS cleans our house, does our laundry, and has helped us with several random tasks that we had been putting off in our house (organizing the pantry, the linen closet, etc.). They are really willing to help with just about anything you could ask for. In the rare instance that something gets missed, they are quick to cheerfully make it right. The owner, Erica, is wonderful to work with and she and the ladies she employs are all friendly and do a thorough job. They even gave our new baby girl a bundle of gifts upon her arrival a few weeks ago!

CPAS has my business, my trust, and my highest recommendation.

We used Charlotte Personal Assistant Services for last minute 3 hour cleaning before we had a lot of visitors in town. They did a great job, were very timely and responsive and their rates are unbeatable. Liked them so much that we scheduled the same woman to come back on a monthly basis!

We have had Erica providing our housecleaning services for over 2 years. Extraordinary,
dependable, honest, thorough and always has a smile and friendly manner. TOP recommendation! Steve and Erin, Charlotte

I have been with Erica for four and a hald years and have never been disappointed in their service. Ive always felt safe and secure with Mrs Verna going into my house alone unsupervised. The cleaning service is top notch and I love coming home to a spotless house.

This was my first time using the service and they did not disappoint! Maria was absolutely amazing! She was professional, detailed oriented and overall great person! I definitely will be using their service again! Thank you so much!

I’ve been using this cleaning service for the past couple of months and I’m very happy with them. Heidi is thorough, efficient and pays attention to detail. She’s never denies any of my requests for small detail cleaning and is always pleasant and professional.

Lauran, comes every 4 weeks it's just my husband and I. She cleans everything. Even does laundry. She and takes down decorations and puts in tubs. She will also help organze
too. All our boxes from moving in. She's
great at what she does. I'm disable She even takes our dog outside. It doesn't matter what you ask her, she'll do it. If all the ladies are like her for the price and each roomed cleaned
she mops her way out the door. You'll be
😊 Happy !! With this service.

The Charlotte Personal Assistant service has been an absolute God send for my family! The level of professionalism, consistency, attention to detail, courtesy, and productivity is top notch, & I couldn’t be more pleased after each weekly visit! Erica and her team are beyond 5 stars, you won’t be disappointed!!

I can honestly say that a five star rating is not high enough for this company and the woman that work there. I have had Melanie and Stacy cleaning my house for the past year. I have taken vacations and given a house key to Stacy. (Melanie is no longer doing my house). There is nothing better than I like, then to come home to a sparking home. I never have to worry or wonder if they are cleaning it, or just sitting and relaxing (as some people would do). So far, I have had several people ask for Erica’s number to have someone do their homes.
I had one incident where one of the woman could not make it to clean and I had plans for the house. Large company. This was one of those times I had to have a clean house. Erica fixed the problem; she came herself and did the cleaning.
In all the times I have left Melanie or Stacy by themselves, I never found a thing missing. I have on several occurrences left money out. It was all there when I got back home.
If you are looking for a company that stands behind its talk of being a straight and up right company, then you have come to the one and only cleaning company you will need for anything.

We want to thank you for always taking care of us. Renee is amazing! We appreciate coming home to beautiful and clean house! I had a list for her because I wanted a few things extra and she was wonderful in getting those tasks done. Thank you for working with us and being accommodating to our schedule. We appreciate you, Maria

I live in the Lake Norman and was looking for a reliable house keeper and contacted Erica on a recommendation. She was incredibly polite. We discussed details (frequency, preferred schedule, size of home, number of pets, floor type, insurance, liability, rate, invoice delivery, etc.) to ensure our expectations were consistent. She sent Lauren who has been cleaning my house ever since. Lauren is always on time, thorough, detail oriented, pleasant and diligent. She is friendly and courteous while knowing she has a job to do. It is refreshing to be able to leave the house in the care of someone so trustworthy and competent. Even my dogs look forward to her visit! Never have I dealt with a more professional, reliable, consistent, accommodating, customer service driven domestic services company.

Erica was friendly, reliable, thorough and professional! She did an amazing job deep cleaning my home and truly worked hard the entire time! This was my first time using a cleaning service however my expectations were certainly exceeded! I will be hiring Charlotte Personal Assistants for ongoing service now! Thanks again!