Appliance Repair reviews in Monroe, North Carolina

Service tech Ismal was great. Very knowledgeable and very nice. What a great employee to working for your company!!!

Rodney was very professional and excellent at explaining everything to me.

Juda was great, came and diagnosed the cooling issue very quickly

Our technician was great. He was super helpful, efficient and did a great job.

Robert did an excellent job working on our washer. He communicated what was happening through each step.

The tech appeared within the scheduled time, worked quickly and efficiently to do the preventative maintenance. Well worth the money.

The repairs were canceled seven times. Each time it was late in the day preventing us from appointments and other items we could have done. Attempted many times to call the company but only got recorded messages. Although the repairs were done your customer service is not acceptable to earn our business.

Daquan was excellent. Hope we get him next time we need a technician. Very knowledgeable and friendly.

Robert is a wonderful smart technician and have enjoyed having him work with our appliances.

I got my mower belt replaced on my Craftsman riding mower. Technician did a great job!

No tools. No idea how to test mini split heat pump system. Tried to educate me on how the system works but had no idea how to fix it. Another wasted day with Sears.

"Fast, friendly, and fixed right the first time — service you can trust, repairs you can count on!"

Technician called and told me he would be an hour. An hour later my doorbell rang. He quickly determined the issue and had the part to fix it. He was professional.

The technician went above and beyond to ensure my microwave got repaired as scheduled. UPS was late the technician went to a supplier and picked up the needed parts. Excellent service.

Roger was amazing. He arrived on time and did a great job.

He did not have the knowledge of a Samsung refrigerator. my refrigerator has been given me problems for the last (2) years with the ice maker this is the third Samsung refrigerator I have got from Conn's home plus.is they have filed bankruptcy, now I am dealing with Sears I need my refrigerator fixed it is still under warranty until 2025.

Excellent service by Roger, from calling to tell me he was half an hour away until the repair was completed.

Robert was amazing. He took the time to diagnos the problem. Ordered part same day instalation and now dryer working as expected

Ramiro and Phil were great. The problem was fixed. Thank you!

Rodney did a great job diagnosing the issue and resolved the problem with dishwasher. Very courteous and professional.

The worst service ever. They Ordered the wrong part, we had to wait to find out the required part was no longer in stock. This is a 2 yr old kenmore. Sears will not give me a letter stating it cannot be repaired so I can take advantage of my extended warranty. Sears, TransformCo or whatever ever name they choose to use are horrible. Their customer service will transfer you all over the place and aren’t helpful. Stay away from them.