HVAC reviews in North Wilkesboro, North Carolina
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Tech phoned and was right on time, professional, friendly, found the issue, resolved. This is the only company IMHO for HVAC repairs.
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They've helped me promptly every time I had a heating issue! February 2022 in the night my heat went out. They were there the next day an got my home warm again! Thanks fellas.
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On the coldest day of the year, I woke without heat. They were here within the hour. I've always had great service.
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I had a very quick and easy experience. Austin came in the same time frame he stated and fixed the problem like a pro. I recommend!
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Amazing company. We ha e used them for years. Always on time and comes when we need them.
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Replaced both HVAC units and converted from electric to natural. Installers were very knowledgeable and professional and kept me informed throughout the 3-day process.
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This is an excellent company. The installation was super fast (2 days) and the prices are fair and honest. I am so pleased with my central heat and air.
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Courteous employees installed new HVAC system and explained how to change the filter and set up and work the WIFI thermostat. They carried the old system off and did not leave a mess. Very pleased all away around..
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Very timely, and helpful. My mother was home to let them in, they told her what they did and how they did it. Although I was still able to call the office and ask to figure out what was wrong and what they did. The handyman gave me a call back very quickly and walked me through it. Overall great experience.
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The response was very quick. I was initially told it could be the next week before a technician could come out. I received a call back the same morning. The technician was very courteous and provided helpful tips. He quickly made the repair. I definitely recommend Associated Heating and Air.
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This company will take your money. They came to my house 2 different times just got it to working for a short amount of time. Called another place and they come and checked said the unit was completely rusted out. Never will tell anyone to use these people for your heating and air. Please call someone else if you want to keep your money
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Company not what they used to be. I have purchased two different new Trane units from Associated. When repairs were urgently needed Associated refuses to confirm date/time for a technician. They use ambiguous terms such as "you are on the list" , "it could possibly be tomorrow", but absolutely refuse to provide a day, date or time when they might show up if at all. They were very prompt to sell units totaling tens of thousands but once they drive away from installation, they do not know you.
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I had a new Trane hvac system installed to replace the old one. The guys did a great job and were very professional. They did a high quality installation. Great company to deal with.
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They arrived at 8 AM as they said. They completed the installation very quickly and professionally. They offered the best price, as I did a lot of research on oil furnace prices. I highly recommend them
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My wife and I have used Associated for our HVAC needs since moving to the area over 25-years ago.
Three years ago they replaced both my heat pump and air handler with another Trane system which has performed well; the recent service call resulted from a drain issue, which was quickly diagnosed.We have always found Associated employees to be timely, extremely knowledgeable and personable. We would highly recommend both this Company (and the Trane products that they represent) without any hesitation. -
The technicians (Erving and his crew) from Associated Heating and Air Conditioning installed a Trane Heat Pump for Della Mae Shumate, my mother.
They were courteous and explained exactly how long it would take to install the unit.
The technicians would periodically check in with her to let her know exactly what they were doing and how long the installation would take.
When they finished they came in and explained how to use the thermostat and answered questions.
We are very pleased with the experience from Associated Heating and Air Conditioning and would use them again! -
These guys were great and did a superb job . We are so pleased with how cool it is in our home . My husband enjoyed their company and conversation . They really know what their doing ! I think the unit is just beautiful , and the setup was so neat and clean . I will not miss the old one or the squealing it made when it finally shut off . We want to thank you and your great staff for a terrific job ! We recommend you day and night . Thank goodness it's paied for !
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The installation guys were fast, friendly, knowledgeable, and efficient. There installation includes 5 year labor warranty on manufacture's parts which other companies do not provide. I recommend them for your Air conditioning and Heating needs.
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We are so happy we chose this company for our new heating and air unit. Associated offered us a great quote that fully explained the options they thought would work best for our home. We are so thankful for the nice cold air our new system provides. We would recommend them to anyone.
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My husband and I had to replace our HVAC system. Regina was very helpful and informative. We received a timely estimate from Brad. He also communicated when the install would be. The technicians, Irvin, Jim & Casey, were on time, professional and friendly & were considerate of our home/floors. Exceptional job!
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Excellent service at great prices. My furnance ran constantly during the winter until these professionals fixed it (after two other companies "fixed" it). I can't thank them enough for the honesty, professionalism, and fair prices. Plus, they don't try to sell you a service contract: they don't even offer one. This business is excellent and I would highly recommend them!