All reviews for Comfort First Heating and Cooling

I started with Comfort First few years back through my warranty company AHS and they were always professional & knowledgeable always got my system running same day. So it was for us a no brainer to contact them for a new HVAC system. Ryan came out promptly on the day of our appointment. He was professional, friendly and knowledgeable. Was totally ready for all our questions and was thorough when discussing our options.

He said our new system would be installed in 2 days as we were going from a 28 year old system and had to do a little extra work like ductwork, new supply register and a new return, etc. Ryan and Mike did their thing and explained it to us as they worked. Kept us in the loop the entire way. They really and truly know their stuff. We highly recommend them! As far as the system works great so far!!

If you want the Best professional knowledgeable technician go with Comfort First. They are honest reliable and always have their customers best interest at heart.

Very impressed with Comfort First. Their technician Bryan Bowers is quick, knowledgeable and professional. He communicates well and is thorough when explaining what is wrong and how to repair it. Quality work all around. He worked until the job was done and when he left
my home was cool, calm, and comfortable!

Brian Bowers is an excellent technician. He did an awesome job helping our family get our heat pump system back up and working properly with the help of our home warranty company (American Home Shield). He kept us in the loop the entire time and was fast and efficient with installing the defective parts. Highly recommend. Thank you!

Very professional, this adhering excellent service.
Gary is an outstanding tech.

Mike and Gary were professional and listened to my issues and also had a resolution to fix the problem. Great guys and I look forward to having them service our homes here on the Outer banks!

It was a great First Visit. The technician was curious and thorough. If I decide to move forward with maintenance agreement I would like Gary to come back if possible. Thank you!!

Gary arrived on time and did a thorough inspection while explaining the process of checking the system. He was courteous and competent. I will recommend your services

Hale was great to fit me in on a holiday weekend, taking time away from his family. Explained everything very well! Signed up for comfort club

Comfort First responded to my call gouge service quickly and professionally. The technician identified the problem and corrected it. Our cooling system is functioning properly.

Strengths are keeping on schedule and communication throughout the process. They serviced my HVAC system through my American Home Shield warranty and were very efficient in the warranty process. Resulting in a positive experience.

Always feel like my systems have been thoroughly checked and any issues discussed.

They came out for service, same day I called, and showed up on time that I was given. Hale, my technician, explained everything to me was very courteous and did a great job!! I’d highly recommend this company

Gary was the technician who provided my service and I found him to be professional, knowledgeable and knew almost immediately what the problem was, fixed it and explained the issue. I will him five stars for his service.

The experience was a breeze. A part was replaced. Hale was extremely polite and professional. He explained everything very well to the point even i could understand.

Gary was very friendly and thorough with his diagnostics. Thank you.

The team was absolutely fantastic!! I understood each step thank you

Ryan and Mike came as scheduled and put in two full days of hard work so that we could restore heat to our home. They were courteous, knowledgeable and very professional. They were patient in answering our every concern. My family could not be more pleased.

Even in the heat weather advisory, they were able to repair my. AC s few hours after I called! Thank you

As usual, the service was timely and the technician (Gary) was extremely knowledgeable. He diagnosed the cause of the problem and immediately corrected it. I’ve always had great experiences with Comfort First and its personnel.

Excellent, same-day service! Gary got my heat pump repaired and running pronto. Highly recommend him and Comfort First!