Home Services reviews in Raeford, North Carolina

4.6 based on 192 reviews Back to the listing
    5

    Waybetter Landscaping deserves the upmost praise and rating. They brought the best value, and experience that are rare to find anywhere.

    They brought the right equipment, attitude, well-managed crew and completed job with ease.

    5

    I had a pine tree cut with Waybetter Landscaping they were AWESOME!! Look like tree was never there!! I highly recommend. Affordable and the customer service was excellent very professional!!

    1

    Very hard to deal with and slow to respond. Things I've asked for have gone ignored. Ex: There was a leak in the system and all we needed was a document stating it was fixed to get out from under a large water bill. They refused to take blame even though they came out and fixed the problem. I had to pay for the bill. I've also asked for a irrigation layout and have also been refused. Once they have your money, they are through with you it seems. As for the work, I ask for all sprinkler heads to be on the edges of my yard. We had conversations about this several times. They are not. To save them money, they placed them down the middle of my yard making it impossible for me to do landscaping. Also, with them in the middle, I not only water my grass but the street by several feet, my driveway, wash my cars, the sidewalk and the walkway to my door. Over spray is necessary because the sprinklers going in a circle and there are dead areas. It's like a drunk person came out and where they threw the sprinkler heads is where they buried them. Not even close to be a straight line and some are on a downward slope where others are pointing up. Piss poor workmanship. I could have done a better job. I ordered Bermuda grass and when they brought it most look like it was on the verge of death (brown). Even now, I have areas struggling to not go brown even with regular watering. FYI, they put it in last year. They didn't even treat the ground before placing the sod down. All the other companies I had out recommended doing that. If money is a factor and you can have eyes on every minute they are there, they were the cheapest, which now I know why. Will I use them again, no. I have a one tear warranty on my system. I highly doubt they will honor it was they never respond to e-mails.All I can say is good luck if you use them.

    5

    I cannot say enough good about this company. They built a picket fence for us last month and it makes the whole house look nicer without breaking the bank. The owner worked with us at length to help us get the fence in our budget and offered us different materials and plans until we found a plan we could afford that still looked very nice. The fence is built on uneven ground but is somehow perfectly straight they were precise and consistent when they put it up and worked all day in the heat without hardly stopping for three work days. It has been raining a lot the last month and I was worried about the fence settling and sagging but they did quality work so it stands as well as the day it was built I am very impressed. They were punctual and the owner of the company was on site personally for most of the building. I would definitely recommend this company they are an honest and hardworking local group that knows what they are doing they really did great work.

    5

    Great company - very professional, fair and reasonable prices. I had a huge oak and pine tree removed; also did trimming on my magnolia tree, and delivered a truck load of mulch! They work in a timely manner and clean up all the debris. I highly recommend Waybetter Landscaping.

    1

    I wanted to use them for a drainage install but noone contacted me back. They seemed polite and even quoted me. But not responsive.

    Edit: To the owner, NO I messaged 3 times last week and asked if you could come out last Friday to do job. We discussed that there was nothing in the path. We made arrangements on a quote and I contacted both owners. I understand if people are busy and can't contact but after a week I wasn't contacted back until today. So you can lie on here if you want. I never got the question "Was everything marked?" After I had asked if you could do this work last Friday. I am a great networking person and I do not like lies. Do please edit your comment too if you like. But this is why companies loose business from respectable people. I have an emergency and made that known. There is more rain coming and I need to get this done. You never responded to me so I had to start it myself. And I still even offered you guys to come make money and still do the job. The trench being dug doesn't mean the job is done. I dug it in 1.5 hours. I just didn't want to HAVE to do this job. And I'll be sure to pass this entire review on to all people I know locally. Good luck with everything. This was made out to be my fault, but these comments can't be deleted. And I hope this one is read. Because I'm not the one to do like this publicly.

    Edit: I still have the text messages too.

    3

    My initial interaction was amazing I called they came out within days of first call that is where the great communication stopped. He did not send me the estimate for another two weeks and it was not for everything we wanted, so we had to call and email constantly everyday for another two weeks before they gave us the correct quote. He asked us to do some of the leg work to speed up the process...no problem I wanted everything done prior to us moving in because we have a child and dogs we wanted to run around the yard freely, did everything he asked sent him all the information that same day. We waited another week before he told us he would be there a certain day because of bad weather...understood...the two nice days that happened no one showed up!! No call, no text, no email just didnt show up! Got it! At this point I was willing to find someone else, honestly I was ready to after the first two weeks of no communication but my husband had faith In them. Well I'm happy to say they showed up the following week, with no warning, but they did an amazing job!!!! While I think they need someone in office to solely work on the schedule and communications for them their work ethic, their timely manner of working, and quality of work is amazing.

    5

    These guys are fantastic! They came out today after a storm split a tree of mine. It was in jeopardy of falling on my neighbors house. Perry came out within 1hour of talking to me, struck a very fair deal, spoke to my neighbor to approve use of her yard & removed the 2 large trees affected by dinner time. Tomorrow they'll grind stumps and clean up. I couldn't be more pleased with their work and response time. I'm still waiting for 2 other local tree services to return my call. Will definitely use Way Better in the future!

    2

    In February of this year, our grandmother had Way Better out to remove trees and grind the stumps. Full payment was requested in advance. The trees were removed and they said they would be back the next day to remove the stumps. They did not return and have been unresponsive to many phone calls to the company. The paid for services were not received and no refund was provided.

    1

    The guy came out and took a look at what needed to be done. However he was supposed to send a quote over but we never received anything. I called multiple times and left voicemails but no response. I’m not sure if we was stereotyped or what but that was very unprofessional as we was serious about getting work did. I do not recommend this company. After thinking about how the brief experience was I can say we was racially profiled, so that’s why the guy never called us back or received anything.

    5

    There aren't enough words to praise the amazing job they did for our apartment community! We were left in an awful situation, our current company did not show up and left snow and ice everywhere! Salena brought out the team for the next two days and did an amazing job cleaning up a disaster! This company is top notch and as a business owner, I HIGHLY recommend them! I hope we are lucky enough to work with them again in the future!

    1

    Do not hire. Not responsive. Does not return calls/texts after job is "sold".
    Look at additional comments from other customers/ prospects. Recommend all prospective customers to read the Google review and not base your decision on Home Advisor reviews.
    Waybetter Landscaping was very responsive in answering the Home Advisor generated sales lead. Unfortunately, that was the only time they were responsive. The company was hard to contact and 9 out of 10 times did not return phone calls or text messages. Delayed on all fronts of the scope of work and customer experience: scheduling of work, getting work completed, follow up to text messages, voice mails, conversations, and agreements.
    I am still waiting for repairs to be completed on work that was completed over 3 months ago.
    I recommended Waybetter Landscaping to my neighbors and their experience is consistent with ours. Not responsive. I will not refer another friend, neighbor, or person to Waybetter Landscaping.

    5

    Phenomenal job all the way around! Don't use any other tree removal service, these are your guys! I had three 50 foot trees against a fenceline and one tree was hanging my neighbors house. They were very cautious and didn't leave a scratch anywhere. They even cleaned up the site as if they were never there. The crew was professional and always kept me in the loop. After watching them cut down the first tree, I went and worked on another project on the other side of my house that's how much I trusted and respected this business. Definitely will use these guys time I need any landscaping or tree removal 🙌

    5

    The tree crew is outstanding. We had a tree fall on our home after a major ice storm, and they were available first thing in the morning to come remove the tree. The arborist is highly skilled, the rest of the crew is professional and efficient, and they had a VERY large tree removed from a VERY tricky spot quickly and efficiently. They left my property looking better than before they came. Highly recommend for tree work!

    5

    The owner came out to price the job and got me a quote on site. I told him when I wanted the trees removed and he said he would start on that day. He called four days before he was to begin to confirm the job. I told him we had closed early and that he could start earlier if he wanted. His crew showed up the following day and removed 5 huge pine trees. They were very professional and did a great job and removed all trees and debris. I would definitely use them again.

    3

    I really wanted to use this company to maintenance my sprinkler system. They agreed to come to my house to assess the system for about $80 fee to determine what needed to be done to repair system. The first time they did show up, I thought maybe they were busy and forgot, so I gave them another opportunity for business and called them a second time. But, when they didn't show up the second time, I gave up. Instead of telling me they would provide this service, they should have been honest with me and told me "no" or they were too busy. I would have respected that. Therefore, I not sure if this company is reliable.

    5

    I found Waybetter Landscaping online. The owner came out the first day and provided a free estimate. His team came out on the date and time we agreed upon. They cut down three trees, one of which was huge and one that had roots going in many different directions. They worked hard all day, even in rain, and finished in 8hrs. They were very professional and thorough. I would definitely use them again.

    4

    The work they did--removing two large trees from my front yard, one overhanging the roof of my house--was great. They were very efficient and professional, and did exactly what we agreed to, for the price agreed to (which was very reasonable). I have no issues with their work at all. However, I second the constructive criticism of some about the lack of communications from the company in the lead up to doing the work. I could never get an exact time and date they would be here, despite efforts on my part to get one. Just an estimated time ("late next week"), and then they fit me in a little earlier when they had a cancellation (called me the day of). They said they were very busy. I recommend they improve their communications with clients, and they return calls/emails. However, like I said, their work was great...no issues at all...and they were very personable and easy to work with (when on the job site).

    5

    I talked with Mr. Perry McBride a few days ago regarding having trees removed from my property. The price was excellent and was very professional. They came out the next did and awesome job, highly recommended.

    5

    These guys do it all. They removed several large trees that were too close to our house in our front yard and cleared about 1/4 acre of large trees and brush behind the house. Piled everything up and then removed all the debris. Everything looked amazing when they were done including our gravel driveway which they also dump trucked in, spread, and leveled out. They got everything done smoothly and quickly despite heavy rain almost everyday for a week. We highly recommend them and will use LaRue and his crew anytime we need landscaping.

    5

    Fixed front door and back door.