Pipe Techs Plumbing LLC

Was recommended to Pipetechs by a friend, but unfortunately have not had a good experience.

Less than 3 months ago our sewage began backing up into the yard.

I called Pipetechs and asked them if they could come jet/camera our sewage line.

When the guy showed up he didn’t have the camera so just jetted the line. Just under $600 if I recall correctly.

The guy let us know that their were roots in the line and that he had cleared them out.

Three weeks ago our sewage started backing up again.

I called back and they were willing to come back out and rejet the line for ‘free’ but just charge the $400+ to actually use the camera this time.

I was unable to be at the house the time that the guy came out, but I was ensured that they would be calling me after the service to provide a copy of the video and provide an estimate to replace the pipe in the backyard.

The guy told my wife there were more roots in the line and that it was now clear and they would be following up with me.

Monday of this week, having still not heard from or received video, estimate etc, our sewage started backing up again.

I called the local office again Wednesday afternoon and let them know I had not received video....had not received quote and that the issue still had not been resolved.

The man who answered the phone assured me i would receive that information via email before the end of day and a follow up to determine what we/they were to do next.

Two days later, with sewage still flowing into my backyard, I have not heard back from anyone on coming BACK out to service the issue that clearly was not addressed correctly initially.....have not received video or estimate as explained during the $400+ service we paid for after they didn’t initially fix the original issue...nor that I was promised earlier this week.

Would not recommend at this point!!!!

C Thomas
North hills

Pipetechs Plumbing did a fantastic job. There team were friendly, excellent in service, and walked me through each detail of everything they were doing. They demonstrated tremendous professionalism in the work they did. From the little details of the job to the major part of the job, it was done with expertise. I would highly recommend using this company.

I started replacing a sink faucet and saw immediately that because of where the bottom of the faucet was situated it was going to be a nightmare job. Called Pipetechs and they had someone out that day. Raul came in and took over for me. It took him awhile to get the old one out but he was incredibly patient and gave me some tips about my counter top while he was here. Price was very reasonable. Definitely will use again.