CTI Property Services

If there was a 0 (zero) star/rating or below zero, I would give this company less than 0. This company and their subcontractors ruined my house. Began project (cut out trusses, removed sheathing, shingles, etc.) without obtaining permits and engineer's letter which was required to perform the job...not only that, workers were about to replace the damaged sheathing with sheathing not approved/coded for roofing. City Inspector shows up and catches the workers trying to install trusses and asks for the permit...they DO NOT have one and are working without a permit. He tells them to Stop All Work and they cannot put up any more trusses or do any more work until they have the proper permits. He also notices the sheathing they had purchased to place on my house...inferior sheathing not coded for roofing and tells them they cannot put the inferior sheathing on the roof. In addition, Inspector tells them they must STOP all work and place a tarp on the house until proper permits are obtained as well as the correct sheathing...sheathing approved/coded for roofs. Project manager promises he will be in their/Inspector's office by 9:00 am the following day to get proper permits. Two days later City Inspector comes by to check my property because the company/project manager who had promised to get the required permits did NOT get them. A "Stop Work Order" was placed on the door of my home! Subsequently, heavy thunder and rainstorms came and blew tarp off the house. Guess what? Rain poured in the house...down the walls, on the carpets; had to cover personal belongings, move furniture, etc. Not only once, but twice the rains came and blew off the tarp. Wait! That's not all...there's more.The tarp had holes! The storm again filled my house with water. Summer time and no roof on the house means no air conditioning. Instead of repairs, I got MOLD! They have the nerve to say they have finished the job although they have not replaced insulation back in the roof, replaced soffits, and more...I would never, ever, hire this firm nor their subcontractors to do anything...not even clean the gutters and did I tell you...the damaged gutters are still hanging.

Great service on my first job with CTI. They investigated an exterior leak, communicated what they found, and took multiple steps to patch it up. Thank you!

We live in a townhome area and had called to report our issue with our front and back gutters in our townhome, which were set incorrectly due to poor workmanship of the original home builders. Water was going everywhere except in our actual gutters! We were referred to CTI by our HOA, and emailed them a description and a video to show our problem. An appointment was made for us that same week in the morning.

The technician and his assistant came out right on time, as promised. After we walked him through our house to show our issues, he pointed out to us that more more serious fixes was required. Fortunately, he was able to come back with the necessary parts in less than an hour and immediately went to work. In less than an hour, they were already done and walked us through their work. Problems solved!

I commend CTA Property Services for resolving our issue to our complete satisfaction. They were considerate and professional with us the whole way, and took the time to explain more of the problem and show us how they fixed it. The only thing I would have wanted for giving them a 5-star review is if their HR person followed up with me to ask how my service was.