All reviews for Angle Heating & Cooling
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Absolutely outstanding! Above and beyond what could be expected!
I called Triangle Heating And Cooling with regard to getting a complicated air quality system, that a less qualified party had installed, ducted correctly.
They came up with a Creative solution, that Fixed the problem, made the air quality system work correctly, And that even look good.
Very courteous service. Knowledgeable. Fair price -
Ricky was very helpful and thorough. He gave suggestions and good tips. He helped clean something for me which I really appreciated. He noticed a vent that is missing a filter in attic, and suggested I get one.
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A young well-mannered technician named Antonio appeared during the scheduled "window" to perform the semi-annual maintenance and inspection. I had a friend over, so couldn't pay as much attention to his work as I usually do. When he had completed his tasks, he reappeared and filled me in on the status of my hydro heating system. As usual, I was favorably impressed by the technician. I do have a problem, however, with Triangle H&C having "merged" with Ted's HVAC, Plumbing, and Electrical with no prior notice to customers. The woman who called last month to make the autumn appointment identified herself as being with Triangle, and I received the request for this review from Triangle Heating & Cooling. I have called the Triangle phone number, which call was answered as "Ted's." The gentleman with whom I spoke wanted my credit card number to continue my monthly subscription payments, but, in view of all the scammers in the world these days, I refused to give it to him. He said that someone would get back to me with a better explanation than "security" of why Triangle did not just give it to Ted's, if in fact the two companies had merged. All of this occurred just yesterday, so time will tell.
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Been using them for awhile. To be honest when one of the damper actuators failed, I didn't know the cost of the part. $426 or so for part and service. Upon doing research, this is like $300 or so in labor to just to replace the actuator. Lesson learned.
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I want to provide some feedback regarding the recent service call I had with your technicians. When I called, I expected a clear diagnosis explaining where the problem with my unit was located and what the next steps would be.
Instead, I was simply told that my unit was not operating correctly—something I already knew without having to pay $106 for a 10-minute visit. It’s frustrating to pay for a service that does not offer any new information or actionable insight.
Please consider informing your customers in advance about what the diagnosis will include and what kind of results or findings they can expect. This would help manage expectations and improve overall satisfaction.
Thank you for your attention -
Too expensive. I don’t think I’ll be using this company again. $189 just to come out and diagnose the problem! $388 to actually fix it. I told the tech not to do it. I’d fix it myself. Ridiculous. This one star is not for the tech, but for the company itself. Those prices are outrageous. Especially when all that needed to be done was to suck up the water that had gathered in the tray. No. Just no.
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Our system is under warranty and we kept a membership with Triangle Heating and Cooling to avoid costly repairs. Unfortunately, our warranty wasn't honored, even though they installed our unit only 3 years ago. We were asked to pay $1500 in labor to replace a part. Beware of this company!!
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Beware, this company closed and has become Ted's. They charge a monthly fee for a priority membership (under the name of Triangle, not their own name) but are not able to provide service. Two month wait for an appointment which they cancelled the day before, and wanted to reschedule two months out. So a 4 month wait for appointment with a Priority Membership.