All reviews for Bee & Bee

Write a review
    5

    This is my 1st experience So far very satisfied

    5

    Very professional and knowledgeable! Asset to your team.

    5

    They after explaining what we were seeing and our concern they were able to diagnose the issue and provide us with explanations and possible solutions to the problem.

    5

    Guys were fantastic…actually completed more of the job than required and were happy to do it. Would highly recommend.

    5

    on time very professional explain everything very well explain more things i needed to know about ac took his time excellent thank you

    5

    Marcus was very good. He explained everything about the issue and solution also. Recommending him.

    5

    I had what I thought was an issue with my thermostat, but it turned out not to be one. So even though I felt foolish, the tech was friendly and professional and educated me so that I don't make the same mistake twice. He went ahead and checked the rest of the system to make sure everything was running fine to give me peace of mind.

    5

    I was told by a Comercial company I needed a new unit. Marcus came out and told me the truth that my unit was in fact completely functional and the other company was trying to up sell me. I appreciated his honesty and not trying to fraudulently get me to spend unesseccary money.

    5

    I have had several excellent experiences with Bee & Bee HVAC (complete unit replacement, repairs, maintenance visits, inspection report reviews at several different houses) . Marcus is very polite and professional and his prices are outstanding compared to some of the larger HVAC companies in the area. I highly recommend him.

    5

    Tech showed up on time as agreed, and was able to diagnose and fix the issue in less than 30 minutes. He was courteous, respectful of our home and pleasant to deal with. I’ll use them again in the future.

    5

    The compressor in my AC unit went out, and I was referred to Marcus at Bee & Bee. I am so glad I called! Marcus showed up early and went to work right away. He was there first thing in the morning and replaced my compressor in just over an hour. Now my AC is back on and running cold! Marcus provided great service, at a great price...I couldn't recommend him enough!

    5

    Marcus was wonderful. He was professional, addressed our concerns, and great about explaining things to us so we have a better understanding. The company was also excellent about communicating before and after their visits.

    5

    We are thrilled with Marcus from Bee & Bee Heating. He saved us by coming out today - Christmas morning - to diagnose and repair our attic furnace that stopped working yesterday. He was friendly, knowledgeable and got the job done. Turned out our furnace drain line was frozen. He traced the drain to where it exited our home and sure enough it was filled with ice as the drain pipe itself was too close to the ground making it susceptible to freezing. After cutting off about a 5” section of the drain pipe (which was filled with ice) our furnace started working again and cranking the heat! Thank you Marcus!

    5

    Marcus was very quick to respond to all of my calls even on weekends. He communicated with me every step of the way and was able to get my ac working quickly. I will use again if the need arises.

    5

    The service was smooth, on time, and professional. It was a routine pre-season cleaning and they were contacted by my home warranty company so the fee was a standard flat fee. I think he might have done a little extra and did not try to up-charge me. He was friendly and quick. We will schedule with them again in the Spring if they are available. We have a very old system and appreciate being taking the time to keep it running well. Update…scheduled again this spring. There was some miscommunication between the office and the tech so he came unprepared and we had to reschedule. Had to reschedule again because he had car trouble, but when he came on the third try Marcus had his helper and was his usual friendly and efficient self. I like these guys and that they are a small operation. It is not easy being a small business. I hope they get the kinks worked out.

    5

    I had a great experience with Bee & Bee. I think a lot of the bad reviews are coming from the responsiveness from the home warranty companies that Bee & Bee don't have control over. My heating system was not working and I called my home warranty who is very slow to send people out. Another company was supposed to come out 2 days after my service request and I was able to get my warranty company to get someone else and Bee & Bee offered to come the same day thankfully. They were prompt and came within 15-20 mins of my call. Justin quickly diagnosed the problem and Marcus ordered the part and installed it 2 days later, but that was as soon as the part came in. They quickly fixed my inducer motor and heat was working again. I would give this company a chance and not read all the bad reviews, because I think the negativity is coming from people's experience from their home warranty companies.

    5

    My experience with Marcus from Bee & Bee was tremendous. He was very pleasant and professional, very knowledgeable, and straight-shootin' honest guy. In a time where finding a reliable and trustworthy HVAC technician is next to impossible, I'm really grateful that he crossed my path.

    I whole heartedly recommend Bee & Bee for your home heating and cooling needs!

    4

    Service members were knowledgeable of the issue.

    4

    Marcus, was very knowledgeable & friendly. Quick & effective. Said there is a leak in the freeyon submitted to my ins company for approval

    4

    Referred through home warranty. Had some scheduling issues but they got the unit fixed as soon as they were able to get the parts. Note if you have a home warranty they don't cover much of the refridgerant and that stuff is pricey.

    1

    SCAM SCAM SCAM SCAM