Carolina Custom Heating and Air Conditioning, LLC

I have used Carolina Custom for years and always get great service! If we have an issue , they come promptly and explain the issue to us and fix it. Replaced my A/C for much cheaper than others!

Michael has been managing 24 A/C units at my shopping plaza for the past 15 years. He is always prompt, does a superb job to satisfaction and is a pleasure to work with, I highly recommend him!

If, you go with them, double check after them. Two guys came out from Carolina Custom and Heating to do a vapor barrier. They were supposed to return a month later to check it. And, they were supposed to do mold removal and insulation as well. They did not staple the vapor barrier down, and it's cut terrible. I overheard one of the guys tell the other not to worry about stapling it. That the barrier would never move. The other person stayed under there will the one went for a smoke. I figured he was fixing it. They probably thought I would ever go under the house to see it. After 6 weeks I called and spoke to Michael about returning to finish the work. He said he'd call me back. He did not. I called the next day and left a message, he never returned my call. If you don't want the work, don't say you'll do it. And, if things change be professional and return a phone call to a customer that paid you. And, send guys to do the job correctly. People that are happy with them either got guys to do the job right, or didn't check the work done.