Solar Energy Company reviews in Raleigh, North Carolina

We moved into our new home and wanted to add a solar system. Justin helped educate us, but we also got comparative bids. We felt good about the process, the installation, and the results! Our system has been operational about a month but so far excellent production. I really appreciated the availability of Justin to answer questions and I feel he was very thorough and careful in giving us the estimate. Overall, this is a small business with real people who know what they are doing. I would recommend them with no hesitation.

Emerald Energy installed a 2 Tesla Powerwall battery backup system to go with our 5 KW solar array. Their price was competitive and they really dug in to make sure that they had everything covered. Installation was well handled and easy on us. Justin was great to work with through the whole process. Highly recommended.

Emerald Energy was very easy to work with; Justin and John were both knowledgeable and cooperative. The project changed from a single Sol-Ark 12K to a pair of them. This with 28 REC Alpha panels and 4 Fortress e-Flex 5.4kWh batteries was the final project. John worked through supply chain problems to procure all needed parts, even scouring just about all sources to obtain battery lugs.
Brandon and Dave wired the system with attention to detail. I am very pleased with how the project turned out.

My Homeowners Association selected two companies with which my neighbors and I could work, as part of our neighborhood-wide sustainability project. My first contact with Emerald Energy was all l needed to know this was the company with whom I wanted to work. I am grateful to my HOA Sustainability Company for finding this fine enterprise for me!

Everything about this process of making my house and car fly on sunshine has been wonderful. To begin, company president John Leonard was responsive, thoughtful, courteous, and ready to answer any question. When the project began, project manager Chris Belin was as kind and efficient as he possibly could be. Every single member of the crew was terrific, and I particularly appreciate the small but important fact that the crews, as they came and went in the house, were very careful not to let my indoor-only cat scoot out the door.

My house now has the tiny footprint I have long wanted to create. Emerald Energy was honest, professional, thorough, and just splendid as my partners in this solar energy journey. I could not give them all a higher recommendation!

I highly recommend Emerald Energy to anyone considering installation of a PV System! I gathered proposals from many companies and Emerald Energy was very competitive price wise. They were never pushy and always kept me informed re status. I was very impressed with their professionalism throughout the entire process, from the initial system proposal to installation and subsequent activation. John and Justin were always willing and able to answer my myriad of questions. They handled all the installation details, including permits, inspections and interfacing with my electric utility. All workmanship was top notch. They were a pleasure to work with. Net… Emerald Energy does a great job designing and installing PV systems. Their prices are very competitive and their customer service is A+.

I cannot say enough good things about Emerald Energy. I looked at five solar companies over a six week period and picked John and his crew because of their price, warranty and because they are licensed building contractors. They handled all the paperwork with the building inspectors and the power company and kept me informed every step of the way. Professionals. I am well pleased. I even had John install a solar vent over my garage. He tells me all the vent parts are guaranteed for life. Nice.

I found Emerald Energy through the EnergySage site. Emerald was the most responsive to inquiries, most helpful with information/options provided, and ultimately nicest to deal with. John Leonard at Emerald is incredibly knowledgeable and a very nice guy. They also put together the most competitive quote, and were adaptive to our budget. John worked closely with me to design and install a roof-mounted solar panel system that met our needs, and even helped to ensure we were aware of and taking advantage of available rebates and credits, both Federal and State, which really brought the cost down. The NC rebate process is especially challenging, and I'm convinced that without John's advocacy and assistance we would have missed out on that $6,000! I have already recommended Emerald Energy to a friend, and would have no reservations recommending them to anyone considering adding solar panels to their home.

Let me start off by saying I did a lot of research before I even decided to look into getting solar. I started reading up on "was it worth it" and looking into benefits. I saw that prices of the systems were coming down by a lot, in addition to the rebates (that were going to be each year). Obviously, there is the environmental value and the increase to property value as well. We decided that going solar was the right decision for our family, especially with the rising costs of electricity.

We then did our due diligence in researching the many different companies that installed solar in our area. We wanted a local company, one that had excellent reviews, and one that had all the right certifications. We talked with several different companies, and received quotes from each of them. John Leonard from Emerald Energy NC was one of the easiest to deal with. I am one of those customers who has a million questions, and John, who is the owner, talked with me directly to answer them.

What I loved about the process is that they are not committed to one brand of solar panels. They will work with you to find the best solar system layout, using the high quality equipment, at HIGHLY competitive prices. I cannot emphasize that last point enough. You want to make sure you are going with a company that will back up their work and use the right equipment, but let's face it price is also a huge factor in all of this. Most installers only used one financing company that charges a higher rate and adds more to the install price. Emerald finds a other lenders that work out better, and with their lower cost to begin with, it was a no brainer.

They handled everything - HOA approvals, county permits, interconnection agreements with the electrical company - ALL OF IT. Installation was amazing, Justin, their site manager led the team to install. It took about two days. They will even point things out on the roof that might need fixing. Since my house was a new construction house, there was a minor issue that I had to have the builder fix. I never would have seen or noticed it. My inspector never got on the roof!

Their electrical team ran all my wiring down through attic and into my garage, thus I did not need that ugly pipe down the outside of my house. The layout of the system is amazing too. I have some in the front and back side, but you can hardly tell there is any on the front with the type of panel they used.

Customer service, as I mentioned, was, and still is amazing. Anytime I have a question with something (like my monitoring system), I can send John an email or text, and he immediately responds.

If you are considering going solar, I would highly recommend giving John and Emerald Energy NC a call!

We just had solar installed at our house, and can’t say enough good things about Emerald Energy. John was super easy to work with, helped us design and redesign our project, went out of his way to make sure we got what we wanted and was always very easy to get in touch with. I have never worked with a contractor that was as easy to communicate with as he was. HIGHLY recommended.

From beginning to end, I was extremely pleased with the customer service that I got from Emerald Energy and the workmanship. They helped me navigate through the difficult process of picking the type of panels, getting the panels installed, replacing my roof (which was old and almost ready to be replaced), and working with Duke Energy to get my system connected. Throughout the process, they took time to hear what my concerns were and address them. I would highly recommend them to anyone who is considering getting solar panels and have already recommended them to my neighbors and acquaintances!

John Leonard, Justin and Emerald Energy team are Very Professional and thorough at their work, We are very happy with Solar Panels installation done by Emerald Energy. John is very knowledgeable person who answered all our questions and helped us understand in details. Emerald Energy was very flexible with our schedule for the installation and setup process. In addition to Solar Panels, they also helped us with our new roof installation. John followed up with us to explain on every thing process wise from beginning to end. Overall it was a great experience working with John & Emerald Energy Team. I would definitely refer Emerald Energy for Solar Installation.

Our experience with Emerald Energy was great. First, Justin spoke with us for about an hour over the phone about all the aspects of a PV system. The best part, other than his friendliness and knowledgeability, was that he acted as a consultant rather than as a sales person, giving us the pros and cons of the various choices we faced along with cost estimates.

As it turned out, Emerald Energy could handle everything that we needed, including the installation of a new roof, help with tax credits and rebates, solar panel and battery installation, and car charger install. We were also able to qualify for a Duke Energy rebate by jumping on the application quickly, with advice and coaching from John and Justin.

I would strongly recommend them to anyone who wants to go solar. They made it easy and we're happy with our new system.

My experience with Emerald Energy has been completely satisfying. Jason and John are expert in their field, the products from which they build a solution are high quality, and they provide timely and effective communications to the homeowner. The planning, application and installation experiences were all excellent. Their contractors were courteous and professional and easy to work with. We continue to brag on the final system that now supplies much of our power.

The most valuable aspect of this experience, and the aspect that differentiates Emerald from others, has been their constant contact and engagement to ensure that all steps were done correctly and on time. The homeowner has some significant responsibilities, and Jason made sure we did our part correctly and on time.

I recommend Emerald Energy to anyone interested in solar. Start with them for a proposal. I am happy to show off our system to any who are considering solar.

Gary and Kathy

John, Justin, and Jordan at Emerald Energy were great to work with - from the initial meeting and now even months after they've completed the installation. John set clear expectations and the team always exceeded them.

After seeing some questionable solar installs I had some concerns about the aesthetics of the project. John and the team listened and addressed them appropriately - changing their plans where possible to accommodate. The installation was fast and professional.

The entire team was passionate and knowledgeable about all of the technology involved and always willing to answer questions or just spend time having a conversation about it.

Emerald Energy was recommended to me by a neighbor and I would 100% recommend them to anybody thinking about a solar installation.

Emerald Energy installed my Solar system in December of 2020. John had come to talk with me, and we worked on the system that would fit onto my roof. He kept me updated as far as the installation date and the progress of the permits with the county. They did all the paper work to get the system approved. They also coordinated with my Electric company. The men who did the installation were courteous and very neat as far as keeping my property looking good. Now that we are having mostly sunny days, I am seeing the system paying off in reduced electric charges! I was very happy with the job Emerald Energy and John Leonard did for me.

Jan. 2022. I am adding a little more information here. I now have had my solar system from Emerald Energy for a year. I have been very happy with the results. In 2021, I paid the minimum to my electric company since my system generated enough power to cover most of my needs for probably 9 of the 12 months. In August I even received a check from my power company paying me back for the excess energy created over the entire year. That was a nice surprise!
Chris

Emerald Energy installed a 10KW system on our house. Their pricing was superior to many others and most importantly, they did a superb job...with a timely installation. Extremely professional with great communication. Calls are either answered or returned ASAP. Service and warranty outclass others I researched. So, if you're looking into going solar - look no further. Call John at Emerald Energy. JG in Calabash, NC - P.S. Our installation was 3 years ago and it's been flawless. We had wind damage to our roof. It was replaced last week and today, EE is re-installing the solar panels - which they removed days before our roof was replaced. Coordination with all aspects of this project went better than anticipated. Kudos to EE. Do not look/buy elsewhere.

Thank you Emerald Energy. I chose this company by the reviews and wanted to be sure to write a review to assist others when looking for a Renewable Energy Specialist Company in NC. The company that installed my solar panels back in 2018 went bankrupt . Emerald Energy made it through the pandemic which says a lot. I needed a new company to monitor the panels - then I lost connectivity to Solar Edge monitoring platform. John Leonard diagnosed hardware failure with the inverter. New one is installed and household is back in business. Very easy to communicate with Mr Leonard. No drama (unike the last company). Straight forward dealings. So easy to work with. Thank you! I recommend this company to any one.

I spoke to multiple pure solar and generator contractors before I decided upon Emerald Energy, and I am super happy with my decision. The system works fantastic, and I'm looking forward to seeing the performance as the seasons change. I have been giving demonstrations to my neighbors and friends and they all have been uniformly impressed with the result.

Justin, Brandon and team have been fantastic with answering all of my (very) detailed questions before, during, and after the installation. Justin has been super patient with me as I worked through the technology and the proposed solution.

I've got a good bit of knowledge from work with high current and power generation systems and I'm super impressed with the resulting installation. The implementation is super clean.

The city inspector walked away telling me "You've got a great system here", and passed the install with almost no comments. It was the least dramatic city sign off I've ever seen, and just further proof of the quality. I've distributed many many cards to friends and co-workers, and look forward to several more Emerald Energy installs in my neighborhood in the very near future.

Thanks to Justin, Brandon and the entire crew.

I engaged Emerald Energy in Q4 2021 to complete a solar installation at my home before the end of the calendar year.

Emerald Energy completed the project on-time, despite less than 4 weeks to complete the installation.

Emerald Energy was proactive and professional in all communications related to the project.

The team assigned to complete the installation showed genuine concern about the quality of their work and solicited my feedback throughout the installation process.

In addition to physically installing solar panels and critter guards, Emerald Energy handled most of the paperwork related to the job, including regulatory filings.

As I write this review 6 - 7 weeks after installation, I am pleased to report that I have encountered no issues with the install.

Based on my experience with Emerald Energy, I would unhesitatingly recommend Emerald Energy as a proven, experienced solar installer that will go the extra mile to ensure customer satisfaction on each new project.

Just had my 3rd month in a row with no electricity bill! (except for the fixed $16 interconnection cost, thanks Duke 🙄)

Emerald energy had the best quotes of the 3 installers I talked to and included warranties on the inverter, panels and work. They were also the only ones to come out in person to look at my roof and optimize the setup based on my property's unique characteristics and my preferences for offset. High quality and good price.

Emerald Energy were a great team to partner with for my solar installation. From the first quote to the final product, they were professionals in every phase. Thomas Clark and John Leonard were responsive to every one of my questions and provided valuable advice on the timing of the installation in order to qualify for the Duke Energy 2022 winter rebate application.

The construction team was respectful, kept a clean work site and was very neat and thorough in their installation.

I would highly recommend Emerald Energy to anyone interested in solar. I’ve had friends who have used another company and 6 months later their system is still not operational. There are some bad companies out there, but Emerald Energy is not one of them.