All reviews for APR

I had a positive experience with the project specialists from APR. Mr. Soldano and Mr Zorrilla are ultimate professionals, prompt, knowledgeable, focused and meticulous from start of project to completion. Good rapport with the customer and follow-through. Having these professionals on a project would incentivize any homeowner to pursue additional home improvement and repair projects.

APR did a good job repairing my floor after water damage. The project manager Donna was very nice and responsive. She kept me informed and was flexible when needed. My new floor looks great. The team met their timeline. The only problem was after install. We had minor issues at end of process when furniture was returned which required extra touch up painting for some missed areas but the they quickly addressed with no reservations.

Chris and Juan were amazing! They were very professional and fun to talk too. Y’all got a great crew with these two guys!

A week ago we had a flood due to septic plumbing issues and our homeowners insurance provided us with several emergency restoration companies. My wife and I were in a state of panic and as you can imagine we had no idea whom to call. Luckily I picked APR, and boy did I make the right decision. They showed up under a severe storm and immediately took care of the situation. I could not believe the response time considering the weather conditions. The next day I was contacted by the coordinator followed by each member of the staff responsible for all the repairs. I was assured that everything would be taken care off, and they were not kidding. All from mitigation to insurance, to estimates and repairs was clearly addressed and excellently done. The whole staff was always accessible and responded immediately. My wife and I are not only extremely satisfied with APR's performance and professionalism but with their compassion, kindness and fairness. We would like to personally thank Kyle, Ryan, Shane, Hunter, Buddy and the entire staff, they are true professionals and an asset to APR and any organization. THANK YOU...

The crew that worked with us (Marco, Juan and Francisco) did a fantastic job! They were very professional and thorough. They covered everything with plastic and protected our carpets and furniture. They are very friendly and I enjoyed having them in my home! Their manager Pete was professional, friendly and a joy to work with.

I highly recommend APR for any home storm damage or restoration. We recently had water damage from Hurricane Ian and APR was not only extremely responsive, but they were so positive and helpful throughout the entire process. They arrived on a Friday afternoon and made sure the job was done before leaving. They really did go above and beyond and I felt like we were really well taken care of by this company. I want to thank James, our damage inspector, and the crew who came out Friday and again this week to make sure everything was done properly and safely, as I have a one year old child. The crew who came out were such nice, positive guys and I’m very grateful for them. They are also very knowledgeable and professional about everything. Please go with this company if you have restoration needs or any damage from a storm- you will not regret it! Thank you again, APR!

I woke up to a flooded bathroom and the most horrendous scene downstairs where the kitchen ceiling had basically caved in due to the flooded bathroom upstairs. Marco and Juan from APR came out and did what I considered the impossible! They were able to locate all of the water damage and clean up/dry out everything within a few days! They went the extra mile by not only doing their job, but also swept up and left the area clean after they were finished. They were very down to earth and easy to talk to as well. This really helps when in such a stressful situation. Thanks Marco! Thanks Juan!

Chris Dennis and Juan did an exceptional job of remediating the water damage in our home. They were prompt, courteous, knowledgeable, and friendly. They were respectful of our time and space. I would definitely recommend them to anyone who needs their services. Kathryn Edwards

I could not be more pleased with the quality of services I received from APR Restoration. My home had a significant amount of damage and understandably took months to complete. Many thanks to Donna and the team and everyone else with APR that worked on our project. They keep us informed, very competent and professional at all times. They treated our home as if it was their home and did an excellent job.

I can't say enough about the outstanding experience and work that APR did on our roof. We recently discovered storm damage to our roof from some bad weather and my first call was to APR. Brett stepped in and stood by our side through the entire process instilling comfort and confidence in us as we were dealing with replacing a roof for the first time. Brett's friendly, professional, and knowledgeable character put our minds at ease and we knew were in the very best hands. Brett guided us through every step of the process and helped navigate with our insurance adjuster and the assessment process literally standing by our side through it all. He helped us pick the very best materials for the job and made every step of the process easy and painless. He stayed in constant contact with us making himself available any time we needed him and keeping us posted on where we were and answering any questions we had. When it came time for the work to be done, the roofing crew was very courteous and professional. They took great care of our property making sure everything was safe and the work areas were clean. At the end of the day, we were left with a beautiful new roof and the confidence in APR, Brett, and everyone involved in having the very best in workmanship and materials. Brett and the APR team went above and beyond our expectations every step of the way from helping us deal with our insurance to making sure we were informed every step of the way to delivering an incredible product and helping us in our time of need. I can't recommend APR enough for all of your business or personal needs when it comes to repairs or work you need done. Brett and the APR team have not only gained us as customers for life but friends as well.

Chris, Juan, and Francisco were amazing with the work they did on the mitigation side.

Dehumidifiers and fans had to be set up in the house to try and dry out the floors. They came daily to check on the equipment and the progress of the floors. They were great to work with.

Now onto the construction side of the insurance claim!

We had a relatively minor repair, but needed it completed urgently. Pete was at our house with in a couple of hours of first calling APR and Chris and Juan did a great job of getting us fixed up the next morning.

First Call --> Job Completed in 25 hours!

I can't say enough good things about APR Restoration. APR did an outstanding job in both mitigation and renovation for the flood at my home. James the Project Manager for mitigation and his crew were at my home on a Sunday within 2 hours after I called and told them that the flood had occurred. They dried my home out, tore down damaged ceilings, walls, tile, carpet, and cleaned up after themselves seamlessly. I had no mess, no dust, I never had to clean up after them at all!
Andy was the Project Manager responsible for the renovation. He was respectful with my home, flexible and thoughtful with my work schedule and personal appointments. He even stayed at my house while the crew was working while I went to appointments. Both James and Andy performed their jobs in an exceptional manner (which is impossible to find these days). I would highly recommend APR Restoration.
BTW I am EXTREMELY particular!

APR Restoration is a very professional company with very nice trained staff that knows actually what needs to be done in a timely manner. The company will take care of all your problems at the time of need as far as repairs, paperwork, painting, woodwork, flooding problems, flooring replaced and everything to meet your needs and get your home or business back to where it will meet your expectations and needs. Give them a call I promise you will be glad you did. Thank you so much Robert
Whatley Project Manager I cannot thank you enough with all your leadership to make sure the job was completed in a timely manner.
Diane N Mclamb
Linden, NC

Marco and Fransico were excellent. Came on time very friendly. Their work was very clean and efficient Great people to work with. I would highly recommend for their service They took out all the wet insulation and took care of everything for us . APR is an excellent company to work with.

Ryan Soule was our project manager and I simply cannot say enough good things about him!! He was always in top of everything, kept us well informed, was always on time, pleasant, respectful and professional as well as knowledgeable!!! Through the course of the restoration of our bathroom and the room next to it he guided us with thoughtfulness and excellent suggestions but always doing what we wanted. Evert single person we worked with with APR starting with the lady who I first spoke with on the phone, Cody, who initially came out to speak with us and every single craftsmen who worked in our house was professional, respectful, pleasant, knowledgeable and on time. I would work with this company and Ryan again in a heartbeat!! I highly recommend APR and Ryan Soule.

My water heater “kicked the bucket,” and distributed water everywhere. Chris and Francisco were absolutely the best. They were great with everything their part of the process required. Their commitment and dedication was outstanding. I love their attitude and courtesy.

Jody, my project manager for the restoration, was phenomenal. He kept me informed with all aspects of the process. He was even there for the “pack out” of the content storage container!

You really can’t ask for better service! ⭐️⭐️⭐️⭐️⭐️

APR just finished the mitigation work for a large amount of water damage from a fridge leak. They were awesome to work with on the mitigation piece. Randy kept me updated every step of the way and was a pleasure to work with. Jamar and Chris were also part of the crew and both did a great job. Derrick was our PM and also great to work with. All very professional. Would highly recommend.

My house had some water damage from a pipe leak that was done unfortunately by the builder of our home. APR so far has done my restoration/mitigation part and Chris and Francisco were the ones that came out providing excellent work and professionalism locating the problem that was hidden behind the wall proving the issue to be from the builders. They did an amazing job! Give these 2 guys raises and bonuses for their work!

We recently had a repair issue that needed assistance right away. Peter ensured follow up was made that same day and even came out after hours when they received the repair requests! After repairs were completed, Rudy and Todd did an excellent job with ensuring all cosmetics and final repairs were completed. Rudy and Todd presented with professionalism and integrity throughout the entire process while also explaining each step taken to complete the job! We would definitely recommend this team to anyone in need of their services!

When Hurricane Florence hit Wrightsville Beach and I contacted APR you all were there as soon as we were allowed on the island. The crew was tearing out the flooded area and closing up the areas (roof, windows and chimney) that needed to be secured. Dehumidifiers were brought in that day and monitored until the cottage could be restored.