HVAC reviews in Stem, North Carolina

Love them

After calling my installer. And my service company to nothing. All they would say was you need a new system! Mr Norris came freed up lab induction viola i had heat. On 27 degree weekend. Thanks for such a curtis response for new customer.

I had such a wonderful experience today with the technician (Alex) he was very pleasant and respectful. He explained everything in a professional manner. He was ok with me asking questions as well. Service was fast and reliable. Definitely my go to if service is needed again. I highly recommend this company for your heating and cooling service needs.

Very rude...unprofessional and would NOT recommend. No concern or common courtesy for anyone but themselves.

Harley is Amazing, Great expedited customer service

Had a problem with my heating guys come over fixed it answers all my questions I highly recommend them I will definitely use them again

Dear heavens how wonderful.....I was really burning up...Harley saved me, what a gent......call these folks===I am a live long customer now.

They installed an HVAC system in our basement when we finished it. Nice guys. Clean work. No complaints.

Franklin and Harley provide amazing service quickly and flawlessly. Highly recommend!

well phone system never works so when i finally got up with someone to come out and look at why my ac unit was not working i had to text the owner and ask was the tech on the way that was Friday he said he was held up on a job ok understanding then that Monday i text the owner to get the tech out because he promised me he would get him out first thing so i asked the owner frank was he coming he said around 9 i asked could it be earlier because some people work so he said ok then around 8:30 i text him and he said the tech is held up again haha seems ironic then he tells me that he can show up at 3.pm i said 4 would work better well i never got a text or phone call telling me that no one was coming at all very un professional so i got another company to come out and fix my ac unit so if you want a company that seems a little confused on there schedule and work ethic then go right ahead....

They were great. They took care of the problem quickly and efficiently. Very pleased! Thank you 😊

Worked with Harley. Fantastic service, very respectful. Thank you for all your help with our AC units!

had a issue with water in my ducts in my basement and all of the duct insulation was torn up, called out williams to check out and quote all ducts for replacement and they beat other quotes in the area and the work turned out great, would highly recommend to anyone, very professional and attentive on the work needed.

Professional work, good communication, and quick response. They identified and immediately fixed a problem with the HVAC system. The work was completed the same day. Would recommend!

Mr Williams is professional and knowledgeable with fair prices. He repairs the problem and does not find "non-existant issues" like some other businesses do. Highly recommend!

Their team installed new ductwork and gas service to my old commercial building. Always transparent and honest about cost and time needed to do the job. My go to mechanical contractors whenever I need reliable work done.

My “old” hvac company said my unit was shot and needed to be replaced, it’s only 6 years old. Mr williams came out and looked over the system and found there was ants burned up in the contactor and that’s why nothing would come on. Saved me so much money with there honesty! highly recommend and will call again if needed.

Excellent service from start to finish. Williams Heating & Air went above and beyond to fix our heating issue. The team was efficient, knowledgeable, and friendly. Couldn't be happier with the results.

Had williams heating and A/C come diagnose my unit, evaluated the old system was no good and recommended it needed to be replaced. They professionally removed and installed the new system. Very reasonable prices and great guys to work with! Will definitely be recommending them to everyone i know!

Williams Heating & Air serviced our home recently and we were extremely impressed with the professionalism as well as expertise of the staff. Cannot thank them enough and I have already recommended them to several friends with heater needs the past few weeks with the winter storms.

I recently closed on a house that needed a new HVAC system. Harley Williams has been incredibly helpful and responsive when getting the new HVAC installed. He was fast, timely, and gave me a lot of tips for maintaining the unit. He is also easy to work with. When buying the house I received a credit from the closing attorney who wrote a check specifically for the HVAC repair. Harley had no problem with exchanging the check to make the transaction go smoothly. I would highly recommend him for your HVAC system.