Reviews of local pros in Stem, North Carolina

Our call was returned promptly. Harley came out within the time frame that was given to us. He was very professional and informative in explaining to me why our unit was not working properly. He repaired our unit quickly. Will definitely use them again if needed.

I luv Williams Heating & Air responsiveness, customer service and professionalism which seems to be missing with many establishments since Covid My AC broke down. I called at 7am and the son came out before 10am on the same day to diagnose and fix the problem. He was so professional, warm, friendly, and personable. I highly recommend this company for your HVAC , heating and air needs.

This is an AWESOME company. Someone sold us a unit that wasn't even compatible with our house, and while other companies wanted to charge us upwards of $9000 to fix the problem, this company worked with us and understood our dilemma. They gave us a great price on a brand new unit, and on top of all that worked SUPER FAST to finish the job. They are a great company that is concerned about their customers. Thank you SO much Williams heat and air!

Despite weather and bad roads Harley came to my house in the dark and fixed my furnace. I highly recommend them. A great family owned business. Would definitely use again.

Competitive price and great service. I used Williams for two HVAC installs this year. Harley also assisted me over the phone with a thermostat install on a 1940s home. Highly recommend.

A friend recommended Williams Heating & Air and I will be using them for all future HVAC needs! I was so impressed with their quick initial response, their communication, and their promptness in showing up and resolving my issues. It was a pleasure dealing with their company and I appreciate Harley’s attentiveness.

Highly recommend!!
I contacted Williams Heating and Air when I needed help with my troubled AC unit. My call was returned within a few hours. I spoke with Harley who was very knowledgeable. I sent him some pictures of the faulty unit and heat pump. He quickly sent me a very reasonable estimate for the replacement of our whole system. He answered all my questions and concerns. He and his team came and did the work in no time. They were all very professional, courteous, attentive to details and mindful of leaving the room spotless. Harley was in constant communication with me, keeping me updated of his times of arrival and the progress of the work. He even went above and beyond and came back the next day to ensure we had cold air. I highly recommend them.

I highly recommend Williams Heating & Air. Excellent service all around. We're very satisfied with the Bosch system Harley and crew installed back in 2022. They provide great annual follow ups as well.

I had a great experience with Williams Heating & Air. They responded quickly when my AC went out and were able to schedule a service visit right away. The team was professional, easy to work with, and clearly knew what they were doing. They had my unit up and running in no time. Highly recommend if you’re looking for fast, reliable HVAC service!