Reviews of local pros in Trinity, North Carolina

They had to repair/replace a water line from the street to the home, not an easy job. After overcoming obstacles I must say this was taken care of with respect and professionalism. Would I call them again, you bet!! I would trust them with any situation they are tried and true heroes

If I the could leave less than a one star review, I would. Like the other guy said, these are really fly by night kind of guys. This plumber is unresponsive, over charges, and does sub par work. After using them on multiple projects, we have had to either fix or finish incomplete work due to our inability to contact them. This has ultimately resulted in us losing money from using this plumber. Do yourself a favor and avoid at all costs.

We have been been using Danny Eaton Plumbing for 8 years at our Property of Townhome Community for extensive plumbing issues and they have done a fantastic job and very professional. I highly recommend this company.

This company was one of the subcontractors that built our home. My families experience has been a complete nightmare. They have had to return several times to fix the work they completed. Their employees just show without ever advising they are coming. My question is why should you have to return various times to fix things when the home is NEWLY BUILT? Our families advice to you is choose another company!

So... I had some issues with a tankless hot water heater and Danny Eaton's workers came out and I had some continued issues and I had some issues with the service… However, Danny Eaton paid for the full repair from another company and has completely blown my mind of what I thought he was about . For a company to do the right thing in this day and time is absolutely surprising and shows integrity and positive character that I had lost faith in. OMG. I'm just at a loss for words. This guy knows how to operate. Above and beyond anything I expected.

Eddie Eaton always responds to me when I reach out and he gets a plumber to my house same day or next day. He charges fair prices for their work. I am a repeat customer.

I highly recommend this HVAC company. I had both furnace and ac problems in the same month (North Carolina!) Both problem days, someone came out the very same day I called, which surprised me given that I’m a fairly new customer, just having moved to Greensboro last year. They are honest, always on time and kept me very informed. I’m very grateful I took someone’s word of mouth recommendation for Empire!

Going on our 3rd year with Empire servicing our unit and we’ve had a great experience! They are always friendly, helpful and keep our HVAC running smoothly.

Great Service

Great service

Phillip was an excellent example for a service representative. He was informative and pleasant to talk to.

Have had Empire since I bought my house. I chose Empire because my dad needed help with his thermostat. He put the unit in himself but got stumped on the thermostat. One of the guys came out and looked it over. All the other places would not even talk to him.
I needed to renew my service and they got me in quick, called 30 minutes ahead of arriving and got right to work. They come out twice a year and keep my unit running.

I recently had a complex situation with my HVAC sizing that had been ongoing for a while. When Empire Heating and Air realized the issue, they stepped up and made it right.

They replaced my undersized unit with a brand new 3.5-Ton 15 SEER2 High-Efficiency Goodman Package Unit at a very fair price. The installation crew was fantastic, professional, and efficient. It is rare to find a business today that values customer satisfaction over short-term profits, but Empire proved they have real integrity and solid work ethic.

I will absolutely hire them again for future HVAC services because I know they can be trusted to deliver quality work and stand by it. Highly recommended!

Phillip installed a new dryer duct and vent for me. He was on-time, efficient, courteous and cleaned up before he left. The old vent was sealed, insulated and caulked. Empire did great work! I'll absolutely hire them again! Run, don't walk to call Empire!

Very rude guy

As property managers, we have used Mr. Ford several times for heating and air conditioning issues and we've found him to be very responsive, reliable, and reasonably priced. He works hard to diagnose the problem and get it repaired quickly. With several homes to care for, it is so nice to have Billy Ford available to our business. He genuinely cares and is a very nice man who also is an excellent technician. Very honest and hard-working man. Highly recommended!

Great Service

Fantastic work!

Great service!

Aren’t service people supposed to wear booties when they walk all over your home???

Best around. Always a phone call away!!! Very willing to always help out