Appliance Repair reviews in Youngsville, North Carolina

4.8 based on 50 reviews Back to the listing
    5

    Outstanding response and customer service! Dave did his thing and got us back on track with our LG Microwave repair. Thank you Dave! Very much appreciated.

    5

    Just as advertised, Dave's honest and professional with his assessment. Have used him a few times now for both professional and personal appliance repair.

    5

    I highly recommend Appliances Repair Solutions. Dave is prompt, knowledgeable, trustworthy, courteous and reliable. Great service at a great price.

    5

    Both Dave and his Wife run the business. Communicative, OnTime, QUICK, cleaned up after, FIXED the Problem. Love People who do what they promise. Highly Recommend.

    5

    Absolutely top-notch service. Timely, informative, helpful, and trustworthy. When he figured out what was wrong, he discovered it would’ve cost a lot more for him to order the part through the manufacture, versus if I ordered it myself through Amazon. Absolutely wonderful customer service, would highly recommend!!

    5

    There’s a reason this business consistently receives 5 star reviews. Dave is smart, competent, timely, hard working, reasonable & honest! I’m so lucky to have found him! He’s special!!

    5

    Dave was very professional and knowledgeable. If you need appliance repairs I highly recommend! He will be at the top of our list for future repairs.

    5

    I recently used their service for repair on my 28 yr old washing machine. I had called 3 other companies for repair, which did not receive a call back. ARS called me back in a very short time. Scheduled a date//time for repair. My service was excellent! Very professional and friendly. Thought the fee was a fair price. I would highly recommend their service.

    5

    They show up on time, and do a great job. Dave is pleasant, helpful and honest and I really appreciate that. He explains what is wrong and what needs to be fixed or replaced.

    5

    Repairman called and said was running a bit late. Stayed in contact with me to let me know my breakdown was a priority. 45 minutes, here, diagnosed the problem and had it fixed! Even taught us about our appliances that we didn't know. Great experience and I would call them again, when something else breaks down!

    5

    I’ll start by saying that I didn’t use their repairs but I benefited from their expertise. My washer stopped working so I called them. Instead of trying to provide their services I was explained what happened with my appliance and why it would not be a good idea to fix it, and it made more sense to replace it. This meant that I didn’t need their services and that I didn’t pay for anything, yet I am happy client because of their honesty. I hope no other appliances break in my house but when/if it happens I’ll be calling them.

    5

    I had Dave help us with failing appliances 3 times so far. Always great experience. In the past he has solved a problem on a spot that previous guy couldn't solve after several visits. Thank you Dave!

    5

    David was great to work with. Showed up on time, correctly identified the dishwashers problem and fixed it. We had another issue a week later, he returned and repaired at no additional cost. Thanks for doing it right!

    1

    Dave, the owner/repair person, was very personable. The office manager/scheduler/wife/ was off the charts horrible! Jaw dropping horrible on two occasions. Dave repaired the dryer but it broke again within, I thought, a month. I called the business. The wife said that unless I had the repair receipt to prove it was within a month, I would have to pay for the service call and labor again. I told her I didn't have the receipt and indicated she should surely have a record. She said she looked months back and there was no record so clearly it had been over a month. I knew this was not the case and indicated they must have a record keeping problem. Missing paperwork does not mean the work was not done within the month! She said she would schedule me and charge me. I asked that she have her husband call me. She refused. I knew he would have remembered me! I told her Dave was great but she was going to be the cause of a bad review unless she could have Dave call me. She hung up on me. There I was - I paid for a service that broke within, I thought, 30 days. The office/wife refused to help ameliorate the problem by having the husband contact me and confirm it was a recent service. I was out labor and possibly parts. I called her back and lied. I said I had the receipt. She said she had just found it and it had the name CAROLINE on it. My name is Karen. She apparently wrote the wrong name down during our first encounter. I asked her to apologize for having been so rude and her reply was something to the effect of It wasn't her fault I had two names. It went from bad to worse after that and I have decided it's best to warn people that in the end, half of their operation (the wife) is so impossible to deal with it's best to look elsewhere. Seriously - she was just AWFUL!. So here I am with the same problem after spending hundreds of dollars for a repair. I feel sorry for the Dave.

    In response to Dave's reply - I HAD to lie to her about having found my receipt because it was the only way I thought I could Dave to call me! In normal scenarios the person who answers the phone just leaves the person a message to call back but, nooo..not here! In another review I DID indicate Dave had called me back . I have not had time to update the other reviews (it has only been a matter of hours). To buttress my position, feedback on my reviews indicates I am not the only one who is taken back by how rude the wife is which detracts from the business. Dave is a nice guy but one must wade through dangerous waters to get to him. It's too bad. As far as telling him how to run his business in his reply, hmmmm.... okay. Have your wife continue to hold back on volunteering that she has access to the warranty dates, continue to make an incongruous claim that the absence of your ability to find paperwork means the work was out of warranty, have her continue to hang up on people when they ask to speak to you directly so they can get away from her and have her continue to interrupt customers as soon as they utter a single word. Sounds like a good plan.

    5

    David From Appliance Repair Solutions is very good at his work, and very quick. I found his prices to be incredibly reasonable and he’s a nice guy to boot. He is certainly my go to.

    5

    I contacted Dave at Appliance Repair Solutions, but he wasn't able to get to me for a few days. He did give me the name of another person who was very professional and able to stop by and look at my fridge. He also offered more advice after the fact. Definitely someone you want to do business with!

    5

    This is an A+ company. Dave came out on Memorial Day to fix my refrigerator and did not charge me an unreasonable price. He is great at his job and his fees are the best around. I did not pay $200, I did not pay $125 I paid less than that $100 that was it. On Memorial Day and the fact that he came to my house on that day. I am a lifetime customer. He fixes all kinds of appliances and will not replace any part unless it really needs it. Where do you find trust like that? He vacummed my refrigerator and cleaned a filter and even cleaned up the floor behind the refrigerator. Where do you get service like that? Please call him. You will not be sorry!

    5

    David has been out to my house twice. The first time he quickly diagnosed and replaced a faulty blower fan in my refrigerator. The second time he quickly fixed a firmware issue with my dishwasher that was preventing it from being operable. In and out within about 30 minutes each time. Saved me from buying a new refrigerator and dishwasher.

    5

    I’ve called on Dave 2 times. He was able to repair the ice maker in our fridge and a reasonable price and timeframe. We also had a problem with our washing machine. He was upfront and honest about the cost of repair vs buying a new machine. We’ll definitely use in the future.

    5

    Dave at Appliance Repair Solutions was great! I called on Monday & scheduled for Wednesday. He was on time, knew what was wrong with our fridge within 30 seconds, had the part on hand, replaced & was gone in 30 minutes! Highly recommend.

    5

    My GE washer had been acting up for months and it finally stopped working completely! After scheduling Omega Appliance repair on Thursday the 9th, and taking time from work to be here when they arrived! Much to my by disappointment they never showed! Their loss I called Appliance Repair Solutions and got an appointment for today! Dave called first thing at 735am and told me he would arrive between 830am and 9am! Dave was aty house at 835am, smiling and ready to fix my washer! I am extremely satisfied witj the service and care I received and will recommend this company to anyone looking to have repairs to their Appliances! Awesome company! Thank you Dave and Lisa!