Plumbing reviews in Minot, North Dakota

Our drain backed up on two different occasions. On both instances time was made for us the same day. The service has been friendly and our drains flowed perfectly each time. The 1st was oil build up from oil and items down the kitchen sink while the second was from too much heavy toilet paper.

Called on Saturday and he traveled to New Town on Sunday. My husband is the pastor at the Lutheran church and we live in the parsonage. Our kitchen was backing up. Problem was found and fixed. Plus he willingly communicated with church leadership about the situation.

Just wanted to give a shout out! We came home to a swimming pool in our basement and he was the only one that responded to our distress. Although we did figure out my son has a love of toilet paper now. 😂

He has very helpful and gave me a ton of information for the future, including toilet paper, piping (we live in the flood zone and someday when we are able, are planning to change the piping!) As well as letting us know to contact the city as well when we have issues as it may be something on their end!)

If I ever have any issues again, I will definately be using them first!!

My septic system recently clogged up and it was on the weekend. My husband and I called every 24hr plumbing service in town. Rob with ND&SS was the only one to answer. I’m so glad he did! He is very knowledgeable and helpful. We were in a real bind and Rob got us back up and running. Anyone who doesn’t use his services is a damn fool! Thank you Rob!

Was fine at first but poor follow up service replaced pump went out in less than 90 days wouldnt return phone calls or emails.
Had to pay another company to install new pump.
Other service right after the putting the pump in.
Practically double billed left a mess and left without fixing the problem that he was called out for.
Sent bill within 3 days informed us placed a lien on our property after only 3 days of receiving the bill. Dont use this person.

We had a clog in our house around 9 pm and he came in the next day and he got the job done! My husband and I are very happy with the work he did and how he was honest and communicated with us about the problem. We will go back to him if we have problems again.

Would give 0 starts if possible. We really appreciated someone being able to come late at night to fix our “emergent” problem. But he kept changing his arrival time. When he showed, he kept pointing out other things & could not focus on the issue at hand. He was at my home for 2 hours and did not even resolve the issue. He seemed unfocused and was stumbling. I tired to give him the benefit of the doubt because he is an older gentleman. Then I smelt the alcohol on his breath and he made my husband and I feel uncomfortable. And his pricing is outrageous. Charged us $250 and barely did anything. My husband and I had to help him multiple times. I had another company come out the next day & they resolved the issue in 45 minutes for $80 less! I would never recommend Northern Drain & Sewer to anyone.

Was one of the only plumbers to get back to me during an emergency. Even called me to let me know he was close before he got here. Very experienced and knew how to solve our issue with our laundry room and floor drain... only 224$ which is very decent for a professional plumber during an emergency. Was very kind to us and took the time out of his afternoon off to help us. Also gave us lots of info and talked me the way through it so now I even feel educated about our plumbing. Would definitely recommend

We had a great experience with this company. They were knowledgeable and helpful, prices very reasonable, and they took care of our needs this year when we needed a new furnace. Really appreciate the friendly service we received.

Some friends from church suggested we call this company because they all had good experiences with them. We had issues with our water heater. They came out that same morning just 2 hours later and fixed it. The plumber was very professional and polite, he explained things very well, we would recommend this company and use them again.

I called Connole & Somerville after hours because my furnace wasn't running. After talking to the very nice lady and she told me how much it would cost to come out after hours she gave me great advice on some things to do to possibly get the furnace to work until morning when she was here bright and early at 7 am. Got the furnace to working properly in no time. She was upfront, courtesy, friendly and explained what was wrong with the furnace. I will definitely be using their service if and or when things come up.

My experience with Connole & Somerville was mediocre at best. I will say that the plumber had a great attitude and got the job done that was needed. However, to start - he was an hour late, and when I called the office 30 minutes into waiting and missing work, they never called me back on his arrival. When he arrived, I provided half of the items he used for the job, including my own towels for him to kneel on and clean up with (which wasn't done). He left in the middle of the job for 30 minutes to get drain chemicals (after he was an hour late he should've been prepared, and when I called and made the appt I said "my sink doesn't drain"). He was very unprepared for a very simple job and I missed 3 hours of hourly wage for that. After this, I called the office and asked them if I could voice some things that were on my mind about the servicing that morning. I spoke with both Julie and Jennifer at the front desk, but voiced my problems to Julie. Her retort to his lateness was that they need time to drive safely on the roads to their location. That would've been fine if he was 15 minutes late, and if their main office wasn't 10 minutes away at MOST from my house. When I explained that I didn't think it was fair to be charged for time that he left when he was an hour late AND unprepared, she said "It sounds like you have a lot of issues, when he brings in his paperwork, I'll take care of it" and proceeded to hang up on me. I give 2 stars for the plumber and his effort to get the sink fixed. I give 0 stars to the company for their absolutely awful customer service.

Homeowners beware! I contacted them on April 24th about some work needing done on my home. Speaking with Julie, she told me they are booking out longer than a month and she was prepared to end the conversation with that. That should have been my indicator that they didn't want/need my business. I then told her I don't need the work done until June 3rd and asked if that's something they could schedule or if I should call someplace else. She said they could do that no problem. I sent her an email with the work as requested. 8 days later I sent her an email following up to make sure they were going to be able to come out on June 3rd or 4th, still more than a month out. She responded saying they have it scheduled for June 4th. June 4th, nobody showed up or called to tell me they wouldn't be coming. After calling and speaking to Julie 2x I finally received a message indicating that nobody is coming and they won't be able to come out for at least another week. DONT WASTE YOUR TIME on them like I did.

What can I say about this place! We have had small plumbing issues over the past couple of years, but they have been handled very well. The response time, repairs, and overall service is outstanding. Even the small problems are important to them even though they are so busy. We have been lucky enough to get one of their plumbers, Marvin at every call. He is awesome.

100% recommend! We use them for regular hvac maintenance but had an after hours issue with our furnace. Ashley came and fixed the problem. She is so professional and knowledgeable. She didn’t give up until it was fixed even with a few issues with parts. Thank you, Ashley!

Love, love this company. When our furnace went out, they came out in -35 weather and replaced it. When our Water heater went out, they replaced it. When we had issues changing out our shower faucets, they came over and did the work. I would 100% recommend these guys.

I called Ralph's to see if they could vent our furnace out the side of our house after being stood up for weeks by other contractors to do a needed chimney repair. Ralph's came within a few hours to take a look and while they gave bad news about our furnace not being able to vent through a wall they did tell me that they could fix our chimney. They gave a bid, scheduled a time, and we are back up and running. I wish I would have called them first. Thank you Ralph's for always providing great service, being respectful of our home, and doing what you said you would with great quality and at a fair price.

We were very pleased with the bathroom shower/tub install and finish work that Tyler and Abe did for us. They were efficient, helpful, and friendly. I would definitely recommend them and I can be very picky about how things look. Thank you to them.

After another company failed to show up, Ralph's got me taken care of on short notice to do some work at my house. They even worked with the city on my behalf to get a new curbstop put in. Professional, quick response, would recommend.

Amazing work! We were needing our entire home replumbed during our remodel and Ralph's was the only plumber imaginative enough to make it work. Great work for a great price. 100% recommend.

Terrible people to do business with, I paid them to install a gas furnace last year they were months late to getting the job done, they left garbage all over my yard along with screws that I found with my lawn mower tire and I paid for gasoline to be installed to my stove and where a gas fireplace will be, they never did it I called the owner Ryan, and he said he’ll send someone out that was months later, than when I started using the furnace it wasn’t working properly and I called him about it never sent anyone , fast forward to this summer the AC wouldn’t work so I called a plumber to come look they broke a coolant line on install and just left it. They don’t stand behind there work and do very poor work I would never call them for anything