Reviews of local pros in Valley City, North Dakota

4.2 based on 22 reviews Back to the listing
    5

    This crew is top notch! We had a big storm this summer and had several trees down/on the house. The response time the day after the storm was amazing and the quality of work done can't be beat!

    5

    I've had the pleasure of working with Bryan and Ground to Sky quite a few times. They're a great group of guys that know how to work hard and know what's important to their customers. They're knowledgeable, deliberate, and treat their clients as well as their team members with the utmost respect. It's tough to find a company nowadays that has the values, work ethic, and honesty that Ground to Sky has, which sets them apart from other tree services. I would highly recommend them to anyone in Valley City and the surrounding areas.

    5

    Always make time for me in a pinch, great staff and fair pricing. I won’t call anyone else.

    1

    I called these people two weeks ago They told me they needed to order a part for my hot water heater Today they told me they never ordered the part and to call someone else lol Unbelievable How do these people stay in business? Do not call these people they will lie to you and never show up.

    5

    Billy was friendly, informative, and very knowledgeable. We appreciate him and this company!

    1

    I'll never go there again. I waited a full year to see if my propane heater could be repaired. After waiting a year they quoted the repairs needed was not worth it. Come to find out it only needed a separate regulator. If you wish to waste money give them a call. They will screw you.

    5

    Called at 9:00 am and had had my AC fixed by noon, also got questions answered about my shop in floor heating system, I will definitely have them back in the fall to service that.

    5

    Keith came out almost immediately due to my heat being out. He was very knowledgeable and willing to explain everything to me. He was willing to work with the home insurance so my cost got reimbursed, which I know is a pain in the butt.

    5

    UPDATE AT BOTTOM: I've used Keith's for both AC and heating. Of the times I've called them with an AC or heating issue ...they are ultra fast at responding. A couple years back I called on a Sunday with an AC issue. They showed up 30 minutes later and fixed it. A+

    UPDATE: On a Friday at 3pm, I had a gas leak. I called Keith's and the woman on the phone (I forget her name) was super polite. She called an employee, they left the job they were on and immediately came and fixed my gas leak. If you're looking for someone with heating or air conditioning, give your business to these guys. They bust their ass to get things done. Alex was the person that showed up to repair the gas leak. He was, as always, polite, knowledgeable, and had answers to my questions. Even though it was a Friday around 5pm by the time he started working on it, he was as nice as could be.

    5

    Great customer service. Quick to respond and fair priced for their time and labor. We appreciate all the work they have done for us and will continue to do business with these honest people. Great team all around

    1

    Talked to 2 different associates to get an estimate lined up with no call back.

    5

    Miles was great, very kind and clean, thank you for being so prompt.

    5

    Quick response time and very friendly/ helpful staff. I've had them to several jobs. Thank you guys!

    5

    Definitely love RJs they are always so helpful and give me tips on how to prevent water from freezing at my shop and are so friendly

    5

    Said they were going to have to dig up my yard but Miles got underneath my trailer in the mud and fixed my pipe himself, he was very friendly and explanatory.

    1

    I called to get a quote on a plumbing repair in the same city as this company. I was told they didn't have time to waste winterizing something that the pipes had already split. The pipes in fact had not split, but they were too busy to give a quote or take pictures to verify work was done. I requested pictures so a client could have confirmation it was done, they accused me of not "trusting" them, The owner Linda was rude and obviously too good for our business, there may not be a lot of options in your area, believe me anywhere would treat you better then here. DO NOT bother trying to get anything done with them

    5

    I have had to call them a few times once for a new water heater and then to snake the drain in my basement a couple times. They always get here as fast as possible. The price is always reasonable. And I would highly recommend them to anyone. It might be a few days till they get to you but that is because they are in high demand. If I've had standing water they get there faster. They always communicate with you to let you know where you are on the list. I've never had them be rude over the phone.

    5

    Called due to some issues with our house. The person over the phone was extremely nice and listened to my explanation of what was wrong and even repeated it back to make sure she had it correct. She admitted over the phone that they were busy for that day but said I would get a call Thursday or Friday that week when someone was available and sure enough, I got a call that Thursday! The man who came to fix the issues was very nice and found the issue within 20 minutes! He even explained what happened once he found out what was wrong! He came prepared with parts and worked very quickly. He put everything back together and made sure it still worked before he left. I will definitely be calling them back. They were truthful and efficient about timing and the work being done!

    5

    Great service!

    4

    Prompt and professional service.

    5

    Thanks to Cory! Quick response and quick fix! Great friendly service!