Chimney reviews in Akron, Ohio

Top Hat Chimney Sweep came today to home in CFO.
They (Lisa too) kept in communication consistently on arrival time. They did an excellent job on chimney & explained the process thourally.
They even wore their top hats too. They come highly recommended from me with five stars. Thank you so much !!

Not a very customer service oriented company. Scheduled appointment with this company 3 weeks out. They wanted to change the time a week before. I was unavailable for that appointment and told them so. So they kept the original appointment. Then the day before arriving for the appointment they changed the time again.
They were rude and demanding during this process. Would never recommend this company.

Awesome company. Could not be happier with them. Bill, the owner, was personable, efficient, meticulous, honest and fair and reasonably priced.
Highly recommend this company for any chimney cleaning you may have

Knowledgeable staff from the person who took my info on the phone to the 2-gentlemen who serviced my chimney! I learned a lot from you all! Thanks for the good services & the low cost compared to other companies. Oh and I loved the actual wearing of the top hats! A++

THANK YOU! to Joe and Bill! Who were so nice and informative! And even gave me a deviled egg recipe!! YOU GUYS ARE AMAZING! and Lisa, who was so pleasant and sweet on the phone when making and following up with our appointment! 10/10 would recommend!

The guys were awesome! Very professional and didn't try to sell me on anything I didn't need. In fact, they actually told me how to do some repairs myself to save some money. Definitely a company that stands by its word. I would highly recommend!

We highly recommend Top Hat! From scheduling, to arriving on time, to do a thorough cleaning, these folks get it! Thanks again, keep up the great work.

Amazing service! The men who came out were knowledgeable about our wood burning stove. The cleaned it quickly. The lady who answers the phone is so kind. And they ACTUALLY wear top hats! Fun! Highly recommended!

Top Hat is recommended often in local Facebook groups, so we used them and are happy we did. Bill was great, personable, fun and did exceptional work. We'll continue using this company for all of our fireplace and chimney needs.

These guys were timely, professional, affordable, knowledgeable and friendly. They did a great job cleaning my stove pipe and repairing some interior bricks, as well as answering my questions. I will definitely be calling them for some chimney repair in the summer. Great experience.

These guys are really down to earth. I had a really good experience. They were prompt, the pricing was fair, the service was good. They deserve 5 stars really but nobody is perfect..I highly recommend. The lady in the office is awesome. She expedited my situation. Give these guys a call for your Chimney needs

Really enjoyed having Bill and Joe take care of our chimney. Nice, down to earth guys. Lisa communicated arrival times and made setting up appointment easy!!
Highly recommend.

The guys at Top Hat were wonderful! Fast, high quality work at a very reasonable price and they were friendly and helpful all around. We recently bought a house with a chimney in dire need of repair and our realtor highly recommended Top Hat. Thanks, guys!

These guys are literally the best in the biz. I had a very very very serious issue with my chimney that seemed unfixable. Bill and Joe came out and were able to assess the problem and get it figured out and fixed within the very reasonable quote they offered. They are incredibly responsive and it has been a pleasure to have them working on my home.

Very satisfied with Top Hat! On time, diagnosed our soot problem which the other local company missed. An extension to the pipe was necessary to avoid soot building up in our condo. Price was reasonable, personnel very friendly and professional. Will use them again!

This company came highly recommended, and with good reason! I will now recommend them. From the woman that works at the office, to the guys at my place doing what they do, everything was great. Laid back, professional, friendly and pleasant to talk to. Had 2 fireplaces I wanted them to look at...they only cleaned one because the other one didn’t need anything, but they didn’t try to over-sell anything. There’s no other company worth looking into. These guys are it! Also...the top hats are classic!

Did a wonderful job! On time, great customer service and I highly recommend to anyone!

These guys are great! Prompt, professional but super friendly and laid back, got the job done quickly and thoroughly (and left the room cleaner than when they started!), and priced reasonably. I'll always call them for any of my fireplace issues. Great job!!

These folks are awesome. Treated me like family. Had blockage in the furnace flue from a bird nest or other animal which was causing carbon monoxide to backup into the house. They made it a priority to come out quickly and clean it out and put a cap on so it wouldn't happen again. They charged a very fair price. I will definitely recommend them to everyone!!!

We usually clean our own stoves, but wanted to have a pro come and take a look at our newer EPA wood stove & have a few questions answered about it. The guys came out - on time & friendly - answered our questions & cleaned our stove/chimney and got us all taken care of.

We didn’t expect to enjoy a service call as much as we did, but overall we had a great experience with top hat. We’ll definitely be calling again and will recommend to friends!

They provided excellent service. Lisa took the time to explain everything thoroughly with me on the phone. Bill and Joe did a great job cleaning my very dirty chimney And showing me how to properly use it!