All reviews for EntireWire Electric

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    5

    This past summer we had portions of our house losing electricity. Called and they were able to replace our 2 old boxes for 1 with space to expand. Very professional and very well done. Workers were extremely nice and communicated everything they were doing. These are my new electricians!

    5

    I had a great experience with Entirewire. I was under contract to purchase a home and needed a quick inspection and quote. I spoke with Kelly over the phone, and she was incredibly kind, patient, and knowledgeable. Out of all the companies I contacted, Entirewire was by far the easiest to communicate with—no hoops to jump through, just straightforward and responsive service. They came out to the property quickly, at no cost, and provided the information I needed to make an informed decision. Highly recommend!

    5

    Omg. This company is so professional you don't see that very often! Brad, the owner stopped by earlier in the day and gave me a good price and said the job could be done at the same day and then Jeff came two hours later and did the job in the most professional way you can imagine. EntireWire will be our new place to go for electrical services!

    4

    A few reasons I didn't give the full 5 star. It took weeks after the initial consult to finally get an estimate. That was with me calling in multiple times to ask for the estimate. All of the personnel involved were respectful. They were prompt upon the appointment. However, I was out of power for 5 hours. After finishing the job the techs showed me exactly what they did and how to access my panels. Appreciate the job done.

    2

    Updated:

    We've used Entirewire twice. The first time, when this branch had just opened, was good. They upgraded our panel and ran some other lines, and did a professional, albeit messy, job.

    The second time was for an issue on existing equipment. Our AC guy noticed a switch in the furnace room would shock him if he grounded it on the ductwork. I called Entirewire and they weren't available over the weekend---the on-call guy wouldn't answer, according to the answering service. They came out the following week. The guys were nice enough. They found the issue within literally one minute----a screw left loose by the landlord who owned this house before us. All in all, they were in and out in less than 10 minutes.

    Guess how much the bill was? $250. Yes, two hundred and fifty dollars. Their website doesn't list this "troubleshooting" cost. They never mentioned it to me over the phone or when they arrived. So I ended up paying them $25 per minute, essentially, and when I questioned the cost, they were matter-of-fact and even somewhat condescending (I can save money on the credit card upcharge by mailing in my payment).

    I was planning to replace the other panel and add a new kitchen circuit next year. But I will be looking for another electrician. They obviously don't mind price-gouging people (they know we're in a tight spot and have the advantage), and they don't seem to care about keeping customers.

    1

    Refuses to work with my insurance company to close a claim by not giving written documentation of work provided and cost. My insurance company has contacted this company multiple times regarding bill and it's willing to pay for damages. This is absolutely ridiculous!

    1

    My partner and I moved into a new home and needed an outlet installed for my dryer. They were nice enough, showed up on time and were supposed to get back to me with a price the next day and work me in. It has been 9 days now, and still no pricing or a phone call back. I called several times and was promised a call back which never happened.

    1

    Entirewire was hired to handle all of the electrical work for the installation of our pool but the work performed was not good. The first part of the bad experience occurred inside of our home, the electrician had to work inside of pantry/closet that had small kitchen appliances and food items but he never warned us that there would be a mess and dust nor did he cover anything so everything had to be removed and cleaned, a simple warning or request for a sheet to cover things would have saved us a lot of time cleaning dust from things that should never be exposed to construction dust like the way they were.

    Part of the project was to install a transformer and light switch for the pool lights which were never installed correctly resulting in both the switch and transformer having to be replaced, when Entirewire was called to come back and install the new parts they never responded so we had to hire another electrician to fix their work that they were already paid for. Other company came out and confirmed that the transformer and switch weren't installed properly resulting in both becoming defective because of the way the original wiring was done, after the 2nd company installed new transformer and switch the right way and our pool lights finally work after waiting for replacement parts and having to pay another company for work Entirewire was paid for.

    I would not recommend this company for these reasons. Poor customer support and work ethic.