Home Services reviews in Akron, Ohio

Ground Pro serviced my lawn and landscaping in 2019 and was better than any service I’ve ever experienced. Toward the end of the season I hired them to build an outdoor kitchen with built-in grill, smoker (BGE) and wood-fired pizza oven. Their quality of work is absolutely perfection. Ground Pro was not the lowest bidding contractor out there—but for a very obvious reason. They are simply the best.

Inviting any and all to stop by and see our beautiful landscaping done by Ground Pro. Paul and his crew worked tirelessly, professionally and skillfully - but the kicker is the gorgeous outcome! Never since completion has one day passed by that we haven't enjoyed just sitting in the yard admiring the landscaping that (for many years) we longed for. Thanks for making our vision come to life - we think of Ground Pro every day as we enjoy the beauty of it all! Our highest recommendation for Paul and the Ground Pro team!
Doug and Kathy

Ground Pro does the lawn care for the townhomes I live in and I am continuously impressed with their attention to detail and care. The lawn is always even and well groomed with precision, the lines are straight and the sidewalks are kept clean. While walking around the neighborhood the other day i was so astounded by the difference in cleanliness of our sidewalks vs the rest of the neighborhood i just had to leave a review! Fabulous company and the kindest employees. You simply can not find a better lawn care service! Thank you for all that you do!

First impressions are made from outside as well as inside a place of business. Ground Pro keeps the outside of our business neat and inviting. I appreciate their dependability and quality of work.

I used Ground Pro for a one time lawn cutting when my mower was down, and to trim my bushes. The lawn mowing crew did a nice job, but they were hispanic and could not speak English, which complicated things. The tree trimming staff did nice work, but moved very slowly. I was being charged an hourly rate for both, and while I was happy with the work that was done, the cost was much higher than what I feel it should have been. Additionally, the initial charges were for a higher number of hours than were actually worked, so I had to have the charges revised to reflect the hours more accurately. I wouldn't use them again.

This was our first dealing with Ground Pro. We hired them on a friend's recommendation. They did a wonderful job for us on our trees and leaves and we can highly recommend them. We'll have them back in the spring for clean up and next fall. Great to deal with.

Ground Pro is by far one of the most professional and knowledgeable landscaping companies in the area. Their response time is better than any I have experienced and they follow through on what they say they will. So many companies lack the professionalism and accountability I have experienced with Ground Pro.

Groundpro crews and clerical staff are excellent in all facets
Of customer service.

My wife and I had the pleasure of doing business with Paul and his crew, at Ground Pro, to help install our new landscape and we couldn't be happier with the outcome. The team was very professional, they walked us through and explained every detail of the new yard as well as what to expect.

We'd highly recommend working with Ground Pro. It's nice to finally have a yard that we're proud of!

We have been beyond impressed on what a great job Ground Pro has done for us. They are at our job site early before the employees arrive and make sure are parking lot and walkways are safe. Working with them has been a pleasure.

We have used ground pro for the last 3 seasons and have been pleased. They are timely and efficient. Paul built a staircase on our hillside that we love! He worked tirelessly and the craftsmanship was amazing. They have grown over the years but have managed to maintain a small business atmosphere. I would recommend them for your lawn care needs

Very friendly office and work crew. Quick to respond to questions. Quick and efficient service crew. Good job.

We have been using Ground Pro for many years now and are more than happy with the service we have received. The crew is polite and also ready to answer any questions that we may have. I also can not speak highly enough about there VP of Operations Chris Gray. Chris is always available and willing to answer questions and even stops by from time to time to look things over. They definitely pay attention to details, very happy with their service.

We have our lawn mowing service through Ground Pro for our home, and we are very happy with their services. The crew is punctual and professional, reliable and they do a great job with mowing and taking care of hard-to-reach parts of the lawn. Paul is very responsive in communicating back, and he keeps us in the loop about changes in schedules during wet weather via emails. Since we were happy with their services, we also signed up my parents with them. You want to deal with professional and personable folks when it comes to work done on your property, and I would not hesitate recommending Ground Pro for their services.

We have been using Ground Pro for a few years now. Their staff is helpful. The lawn crew is polite and friendly, and they always do a nice job. They ALWAYS shut the gate so our dog doesn’t get out. One huge advantage is the winter contract; they plow our drive when the snow is deep enough. This has been a huge help as we’ve gotten some very deep snow a few times. Their prices are comparable to other companies, but the service is better.

The team was on time, efficient, and very friendly! They took the time to show me different ways to landscape the new boxwoods (I went with their suggestion!) and also gave me some information on some other plants we had and how to care for them this season. Awesome company to work with!

I highly recommend Ground Pro for their exceptional service. They have consistently exceeded my expectations with their attention to detail and professionalism. From regular lawn mowing to precise trimming, their team ensures that my yard always looks immaculate. They are knowledgeable about plant care and provide valuable advice on maintaining a healthy lawn. Their timely response to inquiries and flexible scheduling demonstrate their commitment to customer satisfaction. I appreciate their competitive pricing and the convenience they offer. With Ground Pro, I can confidently say that my yard is in the hands of experts who consistently deliver outstanding results.

I recently found myself in need of a lawn care service after my yard got away from me last season. I wanted a team that would treat my yard with care and attention, and that’s exactly what I found with Paul and the Ground Pro team.

From the start, they took the time to listen to what I was looking for, understand my specific needs, and provide a quote that was both fair and reasonable. The level of service I received during the first session was nothing short of amazing. They approached the job with professionalism and a true passion for what they do.

I have used Ground Pro's services and was pretty satisfied until they caused some significant damage to my lawn and never made an attempt to correct it. They left a large trail zigzaged in my backyard that could be seen from Google maps. They sent someone out to investigate the matter but never did a follow-up. I ended up contracting with another company because Ground Pro was very unprofessional and unresponsive to the situation. Ground Pro is an irresponsible company and I would not recommend their services.

Polite and professional, did a great job in a short amount of time.

installed a patio, walls are leaning and patio sinking. Inexperienced help did a terrible job and John won't take responsibility.