All reviews for Best Energy Solutions Inc

Best Energy , the company name doesn't do them justice, from servicing our system and finding an issue and installing a new HVAC system was professional and quick. Our installer was stellar and everyone in the office was so professional and kind. We highly recommend them, Best has a costumer for life.

Kenderick from Best Energy Solutions is so knowledgeable,polite and efficient! He explained in detail what he was doing and performed those tasks with care. We are new to this house and we’re so impressed with his help in getting us extra filters for our units. He went above and beyond in helping us and we are so grateful!

Matthew was an exceptional technician. It was an emergency service call and he was timely, professional, and incredibly knowledgeable. I appreciate his willingness to show me what he was doing and explain what the issue was. His service led me to share Best Energy Solutions contact with family and friends.

Matt was excellent! Very professional yet friendly. Very thorough in his evaluation and correction of our furnace issues. We have used Best Commercial for many years and continue to recommend highly.

10/10! Our furnace died overnight. Best Energy sent Kendrick to my home 1.5 hours after I called them. He was polite, explained our problem, and had our furnace repaired in less than an hour. The charge was reasonable. This was the best experience I have ever had with an hvac company. Thanks Best Energy!

Furnace went out unexpectedly. Best ordered and replaced my unit. Hassle free, friendly and timely work. Like them so much, they’re replacing my ac unit in the spring

I contacted Best to get my furnace winter ready. The service tech arrived, went to my basement. Within 5 minutes he called me down and told me I was going to need a new furnace motor. There has never been any issues with my furnace except for occasionally needing to clean the flame sensor. He was finished with the entire service call in approx 10 minutes. I was charged $130 for the visit and given an estimate of $375 plus $85/hr labor for a new motor. (Which by the way, Best never attempted to consider the amount I had just paid for a 10 minute inspection.)
I attempted to contact the owner to discuss my concerns. Left him a message and after waiting for 3 days, he still has never returned my call.
It was very unprofessional and I consider $130 for a tech to only do a visual check (nothing else) of my furnace was an absolute overcharge.

By the way, I am using my furnace with no apparent issues.

They swindled my 87 year old grandpa! They were here for 20min tops and charged him for an 1.5hr. All the man did was buff a part of the furnace and placed the old part back in. The service guys name is Tony Ott. Don’t get me wrong, it was an off hours call, but he over charged him for sure! Never again, won’t recommend! It is 198/hr and charged him 297. I can see maybe charging an hour to make it worth your time but buffing a part with a piece of sandpaper and putting it back in the furnace is not an hour and a half job!