Reviews of local pros in Akron, Ohio

Very Professional, On Time, Well Priced and Great Work! I would highly recommend them.

AWESOME COMPANY. VERY PERSONABLE. KNOW THEIR BUSINESS AND HAVE A HEART TO HELP .
WOULD RECOMMEND THIS COMPANY TO EVERYONE. VERY NEAT, AND VERY REASONABLE.

Great work, professional staff, and honest service. I recommend them to everyone I know looking to have work done.

Did a great job, quick, curtious and brought some impressive trucks and equipment to cut down a big river birch!!

Kustom did a great job removing 18 trees and a massive oak limb hanging over the house 40 feet in air

very professional and reliable service. The guys came when they said they would and did the work and clean up in a timely and professional manner.

Would highly recommend this company for tree cutting. Very polite and efficient. Definitely got our money worth.

Took a tree out and did an AWESOME JOB!! HIGHLY RECOMMEND THEM. COST WAS EXTREMELY FAIR. LOWEST ESTIMATE . TRAVIS IS AWESOME!!!

I had 4 Trees removed today.I couldn't be happier with this co.Very professional. Not one stick left behind! We'll definitely be using them again!!!

Awesome company, professional, respectful, and reliable. They showed up when they said they would and called us several times unlike other companies that left us waiting for hours without a courtesy call.

Great value. Travis was on time and him and his crew cleaned up everything when they were done. Highly recommend!

this is not a fictional review. I hired you on June of 2014 and you conspired with the neighbor to cut the wrong branch (and I am talking about a huge branch of a maple tree). When I asked you why you did that you answered simply that Jennifer told you to do that. I said but I am the one who is going to pay you and the tree is my tee. Actually I could have sued you if I wanted to cause you more trouble. You were lucky that I am not that kind of person who like to cause trouble. If you look through your check book you will find that I paid you $500.00 for cutting the wrong branch and made the tree off balance that now it might need to be cut again.

Very satisfied with the completed job. Courteous, communicated with me in a timely manner, showed up when they were scheduled to arrive. I would not hesitate to use them again or to recommend to others.

Hands down the best tree service! One Maple and six Oak trees removed and honestly you can’t even tell a crew was at my house! I will always recommend Kustom Trim 😀

this company was great to deal with. they showed up on time, and took to very large trees out in a very short amount of time. the other great thing is they cleaned up after grinding the stumps. my back yard was as clean as it was before they started.

Today, November 7, 2022, this tree service( hired by Ed M.) came to cut two pin oaks located on my property. This is not the time of year to cut pin oaks due to oak wilt in the area. They never answered the phone call of returned the message. Any true tree professional knows the proper prune time for a pin (red) oak. If the tree dies, or causes other oaks in the area to die, I will be holding them financially responsible to the removal of the dead trees on my property and for same-size replacements and the cost of watering them.

Professional, affordable, and fast responding time. I had a tree limb enter my master bedroom through the roof and lots of tree debree in my yard after a severe storm. I called several tree removal services and this was the only one to answer my call on a Saturday. Travis, owner, came out within the hour. All tree debree was removed from my yard early the next morning. I was very impressed and will use in the future for all my tree service needs.

This company goes above and beyond what is expected of the. We have used them twice now and I honestly would never use any other company. So far they have removed two very large willow trees. They ground out the stumps, removed the chippings, put top soil down and seeded grass. All work was done in a timely friendly and professional manner. The second time I needed one maple removed and two thinned out. Same as before, stump grinding and the clippings removed and grass seeded. Not only did the do what was agreed but also put top soil and grass seed in some sparse areas in the lawn. Anyone considering any tree work should look no further!

I had a very large tree between three houses. They came and removed the tree taking it over top of me home. They did a great job and clean up was excellent, they even used a vacuum to get the saw dust up. Much more then I expected. I would use them again.

We had a tree fall over, actually uprooted from the ground. Called Travis to come out and look at it. Gave me an estimate and the next day we had a crew working on the tree. We wanted the wood saved for a neighbor and that was no problem for the crew. They neatly stacked the wood, trimmed and grinded the little stuff and great clean up. We have used them in the past and that's why we called them again. Professional, efficient, on time.

These are only the facts. Make of them what you will.

Paid $4,400 for removal of a large silver maple and the stump--a few feet away from our garage door. Invoice was paid in full before the work was done, because that was more convenient for me.

A large pile of wood chips was left in the driveway blocking where we park. Crew came back out the next morning and removed the wood chips. I received a bill for $75 for removal of the wood chips.

We don't park in the garage because it needs a lot of work, but the one thing that wasn't broken on the garage was the garage door. Before the tree was removed, we could open the garage door, but after the tree was removed we couldn't. Something hit the garage door, too high up to have been a car, and broke the hinges so that it can't be opened anymore. We didn't realize this until a couple weeks after the fact because, again, we don't park in the garage--we noticed when we had our contractor out for a second look at the work that needs done (joist supports, window replacement, nothing to do with the garage door). We couldn't get the door open for the contractor like we could when he had come out before the tree removal. Travis says it wasn't his crew because he was watching the whole time and nothing hit the door, but I am at a loss as to what else it could have been. We had the tree removed before the recent storms that came through our area (thankfully!) and there are no other trees or structures near the garage that could have been damaged/have pieces hit the door.

It's a case of my word against his. So I'm just leaving the details here for you to draw your own conclusions.

Travis has said he isn't going to require the $75 for the removal of the wood chips.