Reviews of local pros in Akron, Ohio

We were overdue for a complete HVAC installation. Both AC and furnace were old and were starting to fail. We wanted to use A to Zoff because we've used them numerous times in the past and loved their service, and trusted them. We wanted to go with a Carrier dealer because we heard so many good things about that brand. A to Zoff was great about explaining everything, and our Installation servicemen were perfect. They're experts, friendly and kind. They had to work in a tight space around our laundry room and that was okay with them. Our new Carrier furnace, Aprilaire humidifier, and outside AC condenser are very nice. We look forward to having them back for regular check ups and maintenance.

I am making this post as I am very disappointed in the company A to Zoff heating and cooling. I have dealt with them for over 20 years including two furnace installations and one air conditioner installation. The original owner of this company was very customer oriented and would do most anything to help you solve a problem. Now I had someone from a company that installed my most recent air conditioner who said it was a courtesy call to in check the furnace since I had bought the AC from them. He found that the heat exchanger was cracked and one of the tubes for the flame was rusted. I believe all this was from a problem we had earlier in April when A to Zoff sent someone out because the furnace quit working. They found that the manufacturer had got some insulation into the tubes which caused the furnace to shut down blew a fuse and damaged my thermostat. They said they had taken care of everything except for the thermostat which I purchased myself. Now with this problem I call and the general manager called me back and said he talked to the owner and the owner did not want to be bothered with this and said I should just use the company whose technician came out even though it's going to cost me approximately $2,000. Be very very careful of using A to Zoff. This furnace was brand new two and a half years ago and they are not standing behind their product. It is a carrier furnace.

Great work

Great people great business great work

Great work followed up with great pricing. Thank you Joe

Fixed my furnace at the Napoleon senior housing brought me three heaters for a few days

Had our AC replaced and couldn’t be happier. Friendly staff and affordable.

When my furnace quit working on a cold evening, one call and they were there with absolute professionalism. Friendly, professional and quality work. Highly recommend.

Great experience. Actually gave me pointers to try and avoid a service call. Price was extremely reasonable and didn't try to sell me unnecessary products. I may not have bought a new furnace this time, but you can bet that they will be the ones installing it when I do.

Always courtesy, professional and reasonably priced. We bought an a/c unit for our business from Sparks. The process from ordering to installation was perfect. Sparks is now our place to go for heating and cooling

Our AC unit exploded on 9/19/18 at around 5pm ( it was 30 years old so...). I called Sparks at 6pm to inform them of my issue. They came by at 8pm that evening to give me an estimate (which was extremely completive). They were back at our home on 9/20/19 at 9am to install the new unit. They had the job completed by 2pm on 9/20/18. This mean in less then 24 hours from my initial call to them they had my house back up and running with cool AC! Our family has used Sparks for many years. I couldn't imagine using anyone else for my heating and cooling needs! Thanks again guys! You are top notch!

I will always call Sparks from now on for my furnace and hot water tank needs. They are honest and super helpful. They definitely know what they are doing...great price, awesome service, and super quick response time. Thank you, Joe!

We have been using these guys for many years not only at our own home, but at our rental properties. They are amazing. They are fair. They get things done quickly.

My air conditioning at my own house wasn’t working today, they came over and with an hour they had it up and running perfectly. Thank you guys for everything you do.

This is the third time Sparks completed a project in our home. Yesterday they replaced the air conditioner. Prices are reasonable, service is excellent. We appreciate dealing directly with the owner Joe and his team of technicians always go above and beyond. They are very responsive and thorough. In fact, during the inspection, he noticed our hot water tank was not venting properly. Another contractor confirmed Joe's assessment and we are grateful.

Do not use this business unless you check them out fully about the warranty. We own a mobile home. We bought it new and when our air conditioner and furnace needed work done we were informed that Sparks did not send in the warranty when installing our units so everything was not warranted and it all came out of our pockets. Now after 8 years we are stuck with buying new because the cost of an air conditioner is less than the repairs.

Absolutely great customer service. Highly recommend giving them all call! Our dad's heat went out and they were able to come out same day and resolve the problem in an affordable and timely manor. Great communication throughout the whole process and we couldn't be happier with the service provided. Thank you so much!

Prompt, professional, knowledgeable and reasonable.

Exceptional service and great attention to detail. Will return!

They installed a new AC unit for me, and I'm extremely happy with the results. The entire process was seamless and stress-free.

They installed a new AC unit for me, and I'm thrilled with the outcome. The process was smooth and hassle-free.

These guys are amazing!! I called them in a panic today as our main prep station / cooler went down. They arrived 20 minutes later and had us up and running in less than an hour. Absolutely incredible service and they're very reasonable with their pricing.