Reviews of local pros in Akron, Ohio

Matt is great! He showed up in a timely manner and explained everything in great detail. He’s also very personable, was very easy to converse with. And our dog loved him!

Ryan did a great job of diagnosing the issues and even came by late to restore heat. With the parts that were over nighted to Jennings. Thankfully under warranty. He didn’t have to but he made it happen for us. We have a 3 year old and a pregnant wife and it’s currently 22° F outside. Thank you so much Ryan for your hard work!

My very old furnace have been making quite a bit of noise over the last several months and just got worse over the last week. I called Jennings and they scheduled a diagnostic check for the next day. Sean was very professional, friendly and took a lot of time answering our questions, sitting down in the house and going over everything we needed to do for financing a new HVAC system. I don't think I could have asked for and more complete explanation of every tiny aspect. I would recommend Jennings heating for any of your house electric, HVAC, plumbing and many other services they offer. Just to mention, they have installed furnaces in my parents home in the past and it has also been a very pleasant. Absolutely complete. Process. Everything down to the last penny. If you need someone on an an urgent basis Jennings will be there. The installation for my new HVAC system will take one day to complete and was scheduled within 4 days. Thank you, Jennings.

I had an emergency situation where my hot water tank broke and I had water everywhere I called Jennings dispatcher she was so courteous and helpful and calmed my nerves!
My technichian, Zack Kieth was at my house before noon and gave me astronauts I was so impressed with his courteous and very informed information he even took the time to call my son and send him the quotes for my new water tank.
I highly recommend Jennings heating cooling and Plumbing!!

Steve Anthony was the tech that came to the house. He was very polite and very knowledgeable. It's been a bitter cold season and suddenly out thermostat started dropping. Steve was sent out and after 10 mins of inspection knew exactly what is was. Had it up and running within the hour. I'm now sitting here and have to keep turning the thermostat down because it's very warm in here now. The price was very reasonable considering it was a weekend call. Thank you Steve for giving up your weekend to help us stay warm.

Julian came out and did a maintenance check on our furnace. He was super knowledgeable, very respectful and made sure I understood everything that was done. I was so pleased with the experience that I am thinking of going on Jennings maintenance plan for furnace, A/C, etc. This young man is truly an asset to Jennings, and I will be requesting him specifically for future calls; definitely keep him.

Great experience with Brian Roscoe who took the time to walk me through my heating, April Air, and Water tank needs, as I am a new owner. Discussed what needed to be done now, and some things to consider for the future, and gave me ballpark estimates. So impressed I signed up for their maintenance program, and will see him again in the Spring for my air conditioner. Again great job!

Sam and Zach were very professional, friendly, thorough, polite, and clean. They were attentive and completed the job efficiently. I originally believed a drain snake was all that was required but they identified the bigger issue, provided me options, and ultimately fixed the issue permanently. Highly recommend for their service and professionalism.

Great customer service and willingness to eliminate factors to ensure best and most efficient solutions are taken to resolve the problem. Unfortunately, mine was the worst case scenario. They however were able to get me on the schedule quickly to resolve my plumbing problems asap to not effect tenants and transfer of occupancy! Thank you so much!

Dave and Drew were great. They came in the window specified. I gave them a lay of the land and they were off. They accommodated my neighbors in the need to move their truck. They did the work efficiently. At the end they tested the systems and walked me through it. I am now a lifetime customer of Jennings.

I had a very disappointing experience with Jennings Heating and Cooling. The technician, Terry, was rude and condescending. He quoted me $380 for one hour of labor to fix a simple LOOSE SCREW on my furnace blower wheel, plus a $99 diagnostic fee, while pressuring me with worst-case scenarios.

I grew up knowing my late grandfather used Jennings, so I expected professional service — instead, I felt that, as a young woman, I was being taken advantage of with an inflated quote.

I declined the repair. Apollo Heating fixed the issue quickly, professionally, and at no cost. Their outstanding customer service and honorable technician have earned them a lifelong customer.

Most concerning, a forged signature was added to the diagnostic paperwork without my consent. I called Jennings to report the forged signature and was told a Service Supervisor would call me back — I never heard from them.

This experience left me uncomfortable and concerned about Jennings’ service and integrity. I hope they take this matter seriously and improve accountability.

Trrry can to perform maintenance. He shared a lot of good information. Saved me money by letting me know about the filter program and placed my order. Enjoyed meeting Terry. Like the texts from Jennings with reminders and alerts about appointment, and pictures of tech who is coming to do the work. Highly recommend Jennings.

Furnace quit working. Set up appointment for next day. Sean was amazing. Very respectful and knowledgeable. Fixed my 25 year old furnace and didn’t push to have me replace it. I will definitely be using them in the future.

My service tech, Matt, was a phenomenal help. What started as an inspection on my furnace, became a well thought out consultation on multiple systems in my house. I asked a lot of questions, and Matt was eager to answer them all to ensure I was comfortable and confident in the decisions I needed to make. There was no added pressures for selling higher priced items, but the focus was again on my need and what range I could be comfortable in.

15/10! Honestly the best and most informative experience with a technician I’ve ever had. He answered all of my questions, gave advice, and made sure the entire visit went smoothly. Being a female I’m always leery on how I’ll feel because I know nothing about this area, but Brian was incredible! I highly recommend Jennings and even more, specifically Brian. He deserves a big high five for this one. The best of the best. You now have a customer for life! Thank you!

Shout out to Jennings Heating and Cooling!! We had a furnace issue during this arctic blast! And a big five star shoutout to the technician they sent (Brian Roscoe) to our home! He was professional and personable! He had us up and running in no time!! Great company, great customer service, and great technician!!! Thank you!!!

Of course our heater went out on the eve of a huge snowstorm. Jennings quoted us a reasonable service charge and came out earlier than expected which was a welcome surprise. Brian was quick to diagnose and make repairs, friendly, personable, and professional.

Joe was great! He checked everything, advised us of a couple things, and answered any questions we had. We had a new system put in a year ago and everything has been great from installation to service. Highly recommend Jennings!

Julian was a completely professional service technician. He quickly assessed the situation and went through a complete checklist. He quickly diagnosed the problem. He is very personable and answered every question with detailed explanations if necessary. He did a thorough inspection while here and pointed out possible future needs with the system. I felt comfortable with the outcome when he finished. I will use Jennings in the future.

Had the hot water tank replaced in a timely manner in the fall and just had someone out for a quick, routine HVAC cleaning/maintenance. Techs have been super friendly, helpful and did great work as far as I can tell. Pre, during and post appointment communication is all very good. Solid service. Pricing seems fair.

Dave Brown was our technician. He was very flexible in working around my schedule (I had school pickup when he was set to arrive). When he did our boiler inspection, he was very thorough and honest with his recommendations and explanations for things during the process. He was polite and friendly, and he made a potentially stressful situation more bearable. I appreciated that he took the time to make sure everything was explained clearly and any questions I had were answered before the end of the appointment. I would definitely recommend working with Dave and the Jennings team.