Janitorial reviews in Broadview Heights, Ohio

Colin always makes sure to check up on our account if we ever have issues in a timely manner. He also is able to explain the contract to us in a clear and concise way, and addresses issues as soon as they arise. His communication is consistent and professional, and he genuinely cares about making sure everything runs smoothly. It's reassuring to know we have someone reliable and responsive supporting our account. We've had a great experience working with Anago Cleaning thanks to his dedication and attention to detail.

We worked with Anago for a year. The cleaning crew supervisors were great to work with consistently. We did have some quality issues but they worked to resolve them with us and were quick to work to resolve our concerns.

Awaiting a promised refund and have not been able to obtain it.

Good experience, friendly. Satisfied with services.

The owners are great to work with and very responsive. Highly recommend!

Impressively laid out.
Friendly team!
Great office!

Terrible company that caused us thousands of dollars in damages. Would not recommend!

Reliable, trustworthy, and quality cleaning service and easy to work with along with reasonable cost.

What a great crew and caring staff. They have taken amazing care of my business! Top notch!

The staff at Anago of Cleveland are very friendly and very professional. The quality of services provided exceeded my expectations!

Very honest, professional and transparent.

I have been working with Jeff for many years. They provide great service and quality work. I highly recommend Anago of Cleveland they handle all our commercial cleaning needs.

We have been very pleased with the quality of work and the team that provides our nightly service. Immediate response from the owner whenever there has been a question or additional services needed. The management is always available to speak with us, and visits the site on a regular basis to make sure all our requests are met and done to our satisfaction.

The cleaning quality is horrible! the cleaning is being done during business hours and the person who is cleaning has no manors! She starts vacuuming while we are working with customers and have to be asked to stop so that the customer can hear what is being said. The quality of the cleaning is bad! a 10 year old could do a better job of cleaning then her. When a manager is not in the office she will clean for half hour 45 mins and then leave!

We recently had Anago clean our showroom for the holiday season, and they did a phenomenal job!!! I highly recommend their services to anyone looking for a quality and professional job. Thank you so much.

While our initial contact about hiring them to clean seemed positive it went south after that. We hired them to strip and wax floors in our school. They promised to supply wax and all supplies. That did not happen. The floors were not done correctly. In addition they used many of our supplies. When we contacted them about the job and we were not happy they sent out the crew who once again used our supplies and then ran to Home Depot for supplies.Not what was promised. There response was they are old floors. They also complained that we did not pay the bill however we never received any bill. In addition they outsource this job to a company that did not do quality work. Think twice before you hire this company for doing floors

They take “a couple minutes here and there“ quite literally. If I’m able to do a better job than the company paid to clean there’s a problem. Speaks volumes when a company has more positive reviews from employees than customers. Was there a bonus incentivized for that review? The real reviews are the people saying the exact same things happened to them and the company replies acting as if the customer is suddenly a stranger or as if the customer is lying. According to them, the customer is always wrong.

Anago of Cleveland is a very professional, courteous, and very accommodating franchise company. Jeff and Chastity Schaffer have been very knowledgeable and super helpful when it comes to understanding the franchise industry and the way their business process works. Other than the initial cost of purchasing a franchise they do everything they can to find accounts for your business.. I would say purchasing a franchise thru Jeff and Chastity has been one of my best decisions and I would recommend them and their superb values to anyone.

I have been doing business with Jeff, Chastity and Jolene since 2015. They have always been very professional and reliable. I like the way they use a color coordinated system to prevent cross contamination. They also use high quality cleaning products and floor finish. I would highly recommend them for your business.

Dear Renee Saraniti,
I am writing to thank you for the quality of service provided by Anago Cleaning. We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability that you have demonstrated each and every day, and the way you conduct business as a whole.
We have, and will continue to, recommend your services to other companies and contacts. Our team could not be more satisfied with Anago’s work, and we look forward to continuing this relationship into the future.
All the best,
Shane

It is an honor to recommend Anago Commercial Cleaning Services of Cleveland. Jeff and Chastity Schaffer were introduced to us and came highly recommended by a valued business partner. We have been partners for ten (10) years providing insurance and risk management services to Jeff, Chastity and the Anago of Cleveland Team. Jeff & Chastity exhibit qualities of safety first for their employees and clients. They are always looking for ways to make their business better and the environment for their clients safer. This is supported by their excellent loss control over the years. Their payment history for insurance premiums is excellent. Jeff , Chastity Schaffer and the Anago of Cleveland staff are a great team to partner with as customer service, ethical standards and quick response is their motto.